SaaStr

OCTOBER 15, 2019

At Mapistry, moving upmarket is exactly what CEO, Allie Janoch, set out to do two years ago and in this talk, she and Lauren Alexander, Mapistry’s VP of Marketing and Demand Generation, will share the playbook they have developed for generating warm leads in a market of buyers unused to purchasing software.

Underperforming Technical Team 218

Underperforming Technical Team Sales Hiring SMB Enterprise 218

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. If you think of this in the context of software, it’s particularly powerful because for years, we’ve been seeing the visionaries out there promoting this transition. The dark blue bar here is cloud as a percentage of worldwide software spend.

Sales Hiring 227

Sales Hiring Scale Payments Cloud 227

Andreessen Horowitz

APRIL 30, 2024

I started just with regular software development, doing software of different kinds. And so when Amazon called me and they’re like, “Hey you want to come with us and do you want to actually start the mobile services, backend business within AWS?” And then I started selling. ” I jumped to the opportunity.

Development 109

Development Technical Review AWS AI 109

Sales Hacker

AUGUST 7, 2020

Leadership. Leadership. VP Nokia Software, North America Sales. The Exceptional Leadership Institute for Women. BMC Software. Amazon Web Services (AWS). Lucid Software. VP of Software Solutions. We’ve broken the list down into categories of expertise for your convenience. Sales Development.

VP of Engineering 131

VP of Engineering Sales Recruiting Sales Hiring Payment Services 131

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. The cloud software industry has changed. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this.

Cloud 108

Cloud Scale AWS Machine Learning 108

ChurnZero

AUGUST 11, 2020

You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. Will, head of customer success at a website personalization software company, had his team roleplay as a key training tool for CSMs during the initial wave of the pandemic.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

FastSpring

DECEMBER 21, 2020

My first job in tech was in 1998 as a software developer. In about 2002, I got into more of a leadership position for satellite offices of larger companies. But I do enjoy running an awful lot. How long have you been working in the SaaS/Tech industry? I’m going to date myself. I started with Java 0.9

Technical Review 78

Technical Review Development Team Review Software Review AWS 78

User Pilot

AUGUST 16, 2023

What’s more, data visualization tools allow them to communicate ideas clearly with stakeholders that may not be involved in product development directly, like senior leadership. Assess employee data literacy Assessing employee data literacy skills will help you determine what their training needs are and the software tools to use.

Data 98

Data Technical Review Government Data Analysis 98

Intercom, Inc.

OCTOBER 1, 2020

Des: Different backgrounds as well, different styles of producing software. We’ve always had a good one with support, actually, and maybe it’s because part of our product line-up is software for support teams. But you need to make sure that you’re aligned with the sales leadership.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Des: Different backgrounds as well, different styles of producing software. We’ve always had a good one with support, actually, and maybe it’s because part of our product line-up is software for support teams. But you need to make sure that you’re aligned with the sales leadership.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Sales Hacker

SEPTEMBER 29, 2020

And I had done that even before I got into B2B software, doing military electronic design, right? Not me personally, but a bunch of smart PhDs and software engineers, they’re the ones that can make it a reality. And talking about folks, about contract management software, we’re like, it’s not a new category.

Scale 119

Scale CTO Hire CTO Coach Scaling 119

Outseta

MAY 8, 2020

Best of all, the types of smart people that you run into in tech run the gamut from highly technical software engineers, to massively creative designers and marketers, to analytical data wizzes and finance experts. Your email marketing software is important, but we’re not neurosurgeons here.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Remember when the ability to integrate with another software product was a premium feature, reserved for enterprise-grade packages? Now it’s table stakes.

Scale 70

Scale Startup Technical Review Software Review 70

Sales Hacker

OCTOBER 8, 2018

The secrets to effective leadership and management. We are native to the cloud, we are on AWS, we are on Microsoft, Azure, and next year we’ll be on Google Cloud as well. Aircall , your advanced call center software. Using a network of trusted peers to accelerate your development. Subscribe to the Sales Hacker Podcast.

Scale 80

Scale Sales Hiring Sales Recruiting CTO Hire 80

BetterCloud

MARCH 31, 2020

Whether you’re in a SaaS-powered workplace or just dipping your toes into cloud software as you shift to a remote workforce, one thing is immediately clear: There are so many options out there. When any employee or business unit identifies a need for new software (including IT), the first thing I do is get a look at the space.

SaaS 59

SaaS AWS Software Review Systems Review 59

User Pilot

JUNE 27, 2024

Senior Product Manager (6-10 years) : This is a leadership role that involves overseeing the entire product team. Best tool for CX: Zoho Desk – The cloud-based help desk software by Zoho offers several features, including a ticketing system, customer portal, and reporting. Looking into tools for product specialists?

Leadership 52

Leadership Market Research Healthcare Trends 52

SaaStr

SEPTEMBER 12, 2019

I’m obsessed right now with three different new startups that I could never invest in because they’re not enterprise software. We’ve all been through the six months software setups situations, right? I actually enjoy doing my expense reports now, but expense reporting prior to Expensify was just awful.

Investment 108

Investment Underperforming Technical Team Sales Hiring Software Review 108

Sylvia Ng

FEBRUARY 17, 2016

At least a Bachelor degree in software engineering. Experience scaling and improving performance on evolving software and web applications. Exceptional proficiency in software engineering. Open source software and StackOverflow contributions. Be a key decision maker and work very closely with leadership.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Scytale

JANUARY 9, 2024

Leadership and management also state that they did not omit anything pertinent to the system from their customers. Ultimately, this section plainly states, “We use infrastructure, software, people, procedures, and data to provide the service.” The key “service commitments” that they want to demonstrate in the report (e.g.,

compliance 52

compliance Software Review Systems Review Technical Review 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Remember when the ability to integrate with another software product was a premium feature, reserved for enterprise-grade packages? Now it’s table stakes.

Scale 51

Scale Startup Technical Review Software Review 51

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. Fail often, fail fast. Get Cyber Chief Free Trial Idea 5.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

OpenView Labs

AUGUST 5, 2019

One of the biggest reasons I see segmentation fail is a disconnect between leadership and the SDR. That or they’re ready to cut to the chase to see your software. Otherwise, you’re assuming an awful lot of risk that can hurt your business and then some later. Incentivize the right behaviors. Final thoughts.

Sales Hiring 41

Sales Hiring Sales Recruiting Sales AWS 41

Audacix

AUGUST 11, 2023

What this means for security teams: you should be supported with greater senior executive sponsorship and leadership as non-technical executives realise and accept the scope of change that must be undertaken. Examples include: Veronis, Azure Purview, AWS Macie. It's a lot to take in and you certainly can't do it alone.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

ChurnZero

SEPTEMBER 30, 2021

For example, I think of AWS. Q: When should you integrate a Customer Success software into your tech stack? To find out if you’re ready to add a Customer Success Operations role and how to get leadership buy-in for this new hire, watch the webinar. What KPIs drive that decision? A: I’ll answer the second one first.

Customer Success 52

Customer Success Scale Sales Hiring Revenue 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Remember when the ability to integrate with another software product was a premium feature, reserved for enterprise-grade packages? Now it’s table stakes.

Scale 40

Scale Startup Technical Review Software Review 40

ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. The post The decade software ate the world appeared first on Inside Intercom.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Sales Hacker

JANUARY 7, 2025

With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. And I know you’ve had some great experience, particularly while you were at AWS, running different partner sales, channel sales.

Outsourcing Services 114

Outsourcing Services Scale Outsourced Development AWS 114

SaaStr

MAY 14, 2019

There were still a lot of people that told us we needed to build on premise software. This model of trialing and buying a software that doesn’t make any sense. And when you build your software, you had nothing. And we ran it on own software in someones basement. Zero experience for building software companies.

Cloud 244

Cloud Sales Recruiting Scale Sales Hiring 244

Sales Hacker

MARCH 4, 2019

Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader. Building a Repeatable Leadership System [19:04]. Dan’s got over 20 years of sales experience, and specifically has insights on sales and leadership. We’re on iTunes. And on Stitcher.

Leadership 70

Leadership Scale Sales Hiring Sales 70

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. And some folks would come back and say, “I want to renegotiate because the world has ended,” but enterprise software is budgeted. And we’re not all building the most mission critical software, but our stakeholders don’t want to rip us out.

Sales Hiring 234

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 234

SaaStr

OCTOBER 3, 2019

And those of us and those of you who are involved in these companies, even the successful ones look an awful lot more like this. But back in 2006 they were fighting conventional wisdom and the conventional wisdom at that time was that you could not make money selling software to marketers. And it’s the reaction to those problems.

SaaS 176

SaaS Sales Hiring Scale Innovation 176

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. Jeff : Yeah, I saw one.

Scale 306

Scale Underperforming Technical Team Engineering Wireless 306

SaaStr

AUGUST 26, 2022

I’m going to get the numbers wrong, I think Amazon has 10,000 open positions out in AWS. These are categories of software that have existed for 30 or 40 years for a reason. You can mock Salesforce or Oracle or Workday, but these are endemic issues that will always need heavy software. Are they smarter and love software?

Sales Hiring 246

Sales Hiring Scale Sales Recruiting Scaling 246

SaaStr

APRIL 24, 2020

How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? How can leadership teams ensure that a crisis is not self-fulfilling and how can one prevent that mindset? How should we structure content for these virtual events? *

Scale 232

Scale Leadership Technology Strategy 232

SaaStr

OCTOBER 17, 2019

Of course, the software, we need to build something, which is very different in term of performance. We have to build everything from scratch in software to be able to have high availability. So the first version of the software had zero high availability at all. During two years, we were able to use this software.

Scale 161

Scale Scaling CTO Hire Part-Time VPE 161