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Run Less Software

Intercom, Inc.

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. And it’s really thinking about the quality of the code in that area. But the work is still there, it still needs to happen.

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Strategic Finance in Today’s Market: A Tactical Guide to Building & Scaling Your Team with IVP

SaaStr

Instead, due to a decade-long exodus from Wall Street, the strategic CFO has burst onto the tech scene. In 2014, storage had historically been Dropbox’s most significant cost driver, with hundreds of millions of dollars spent on AWS. Investigate new software designed to automate more tasks and support more strategic initiatives.

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The SaaS Trust Crisis with Godard Abel (Video + Transcript)

SaaStr

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

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Drop the poker face: Why salespeople need to embrace authenticity

Intercom, Inc.

“The old world of sales was akin to a high stakes poker table” If you’ve tried shopping for software in the last two decades, you’ve likely experienced the old world of sales. This is largely due to a couple factors: Software buyers are more educated than ever before.

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Hello Sydney – a giant leap for Intercom’s remote APAC team

Intercom, Inc.

Due to our rapid growth, we needed to scale the team remotely before opening an office. You can get an awful lot of focused work done in the quiet of your own home, and of course you’re free to rock your pyjamas all day long if you please. Simultaneously, I’ve watched the APAC customer base increase more than 900%.

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Employee Spotlight: Bill Wilson, Senior Director of Product and Kite Designer

FastSpring

My first job in tech was in 1998 as a software developer. In about 2002, I got into more of a leadership position for satellite offices of larger companies. You end up having very long, large meetings about tech and doing your due diligence. But I do enjoy running an awful lot. I’m going to date myself.