SaaStr

NOVEMBER 7, 2023

Within the next 12 months, Adam Seligman, VP of Generative Builders at AWS, believes there will be an inversion of SaaS. Not a lot of vets do data modeling, so it translates part of the product management function for developers to be able to pick it up and work with it. What does that mean? What’s the data model?

Generative AI 293

Generative AI AWS Artificial Intelligence AI 293

SaaStr

FEBRUARY 5, 2022

Building a team of rockstar product managers and leaders is hard, but even harder is to scale the team by hiring and growing senior talent in global locations while maintaining a culture of innovation, impact, and integrity. Why Customer Success and Product Should be Best Friends. And how about our product teams?

AWS 246

AWS Customer Success Scale Sales Hiring 246

Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. Today, one-third of daily internet users visit websites built on top of AWS. AWS is now an $11.5B Working backwards isn’t a silver bullet that guarantees you success on the scale of AWS.

AWS 189

AWS New CTO Scale CTO 189

Tom Tunguz

APRIL 30, 2024

Cloud Capex in Q1 AWS $14 billion Azure $14 billion Google Cloud $12 billion These are not one-time investments, but part of a broader trend that started to occur after the introduction of GPT 3 in mid-2020 Amazon was the first to invest significantly. “Moving to AWS. 8 percentage points increased margins in a quarter is titanic.

Cloud 303

Cloud AWS Azure AI 303

SaaStr

APRIL 26, 2024

At SaaStr AI Day , Mike Tamir, Head of AI at Shopify, and Rudina Seseri, founder and Managing Partner at Glasswing Ventures, level-set about where we are in the cycle for Enterprises adopting AI and the critical work being done at Shopify to leverage AI and solve real problems. In the last several years, there has been a shortage of GPUs.

AI Search 287

AI Search AI Artificial Intelligence Scale 287

Tom Tunguz

JULY 24, 2024

In addition, the underyling systems to manage AI applications have changed rapidly. AWS & others have stopped charging to move data. AWS cut prices more than 100 times in its first five years. The proliferation of different model types has created a cornucopia of choice. Initially, an AI app meant wrapping the AI.

AI 297

AI Artificial Intelligence AWS Innovation 297

Tom Tunguz

FEBRUARY 26, 2025

There are exceptions: Oracle’s database, Tanium’s security product, Workday’s human capital management software. AWS, Twilio, Heroku, etc. Manages cost structure : For companies with significant COGS (cost of goods sold), UBP allows better management of gross profit by passing through costs when appropriate.

SaaS Payments 276

SaaS Payments Pricing Strategy Scale 276

SaaStr

FEBRUARY 7, 2025

Ron explains: “Wehire mostly technical backgrounds, but as our customers get larger and larger, you start to get global account managers, and they’re going to have much more business strategic account management experience. Because thats how their customerswho were used to AWS, Azure, and GCP pricingexpected to buy.

Scale 176

Scale Sales Hiring Scaling Revenue 176

Tom Tunguz

OCTOBER 26, 2023

This drop in prices has grown AWS into a $90b revenue business in 17 years. Compare that to AWS’ managed database, Aurora, which charges $0.0000002 per request. (I’m Database Cost per Transaction in $ Cost Multiple Relative to AWS AWS Aurora 0.0000002 1 Ethereum Peak 37 185m Ethereum Today 2.67

Blockchain 273

Blockchain AWS Pricing Innovation 273

SaaStr

FEBRUARY 2, 2023

CloudKeeper from TO THE NEW, is a cloud spend optimization solution that guarantees to cut down your AWS bills by 5-15%. With CloudKeeper, we have helped 200+ of our customers optimize their AWS spend with a guaranteed reduction in their AWS bills. Join these incredible companies to experience all the value of SaaStr!

Cloud spend optimization 260

Cloud spend optimization AWS Scale compliance 260

Tom Tunguz

APRIL 28, 2022

I would pay each product provider in their own token: one for storage, compute, caching/CDN, email subscription management, etc. Paying five decentralized providers in five different tokens means managing several wallets and monitoring token prices to hedge expenses. It’s too much complexity for a simple static blog.

Payment Solutions 268

Payment Solutions GCP(Google Cloud Platform) Startup Payment Features 268

Intercom, Inc.

APRIL 28, 2021

Cloud costs can be awkward and are constantly evolving, as proven by the growing world of cloud financial management (FinOps). Take a reactive approach to cost management. This team can take on the everyday management of your infrastructure costs, for example: Developing a savings plan policy for your top-tier infrastructure.

Management 211

Management Government Cost optimization & reporting Engineering 211

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

NOVEMBER 6, 2023

Growth in public cloud services (AWS, Azure, Google Cloud, Snowflake, etc.) And Gartner also reports CIOs overall have general change fatigue and are pushing out new projects to simplify change management. As compared to late 2020 and 2021, when change was the name of the game.

Merchant Services 307

Merchant Services Azure Software AWS 307

SaaStr

FEBRUARY 21, 2024

AWS can’t support 20 partners equally. When partnering with big folks like Drata does with AWS, you have to bring business to them. Drata was one of three companies mentioned on stage by AWS’ Head of Partnerships because they did the most transactions on the marketplace than any other company. That’s a high value for AWS.

AWS 279

AWS Scale Sales Hiring Marketing 279

SaaStr

JANUARY 20, 2023

Get ready for 50+ speakers for the very first SaaStr APAC event in Singapore, including: APAC Update: State of the Cloud with Bessemer Venture Partners , Anant Vidur Puri, Partner at Bessemer Venture Partners Lessons Learned in Scaling to $1B ARR: From VMware, AWS and Databricks with Databrick’s SVP and GM Ed Lenta The Secrets to Building (..)

AWS 293

AWS Cloud Trends Startup 293

Intercom, Inc.

MAY 25, 2022

We work exclusively with AWS as our cloud services provider and currently provide data hosting offerings in three different global regions – US, EU, and Australia – each architected across multiple availability zones for high availability. Our tooling allows for high availability. Intercom’s global infrastructure is built for internet scale.

Scaling 252

Scaling AWS Software Review Technical Review 252

Clouded Judgement

JUNE 19, 2024

My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., It’s worth pointing out that Azure is a bit above the long term trendline, while AWS is still below (but accelerating up). net retention and CAC payback).

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

Tom Tunguz

MARCH 8, 2020

Most of the time, customers suggest these integrations as part of their feedback to account management and customer support. Marketplaces: AWS marketplace, Heroku marketplace, Salesforce marketplace. There are four types of partnerships we discussed. Technology partnerships: these are integrations with other products.

Scale 349

Scale AWS Consulting Sales Enablement 349

SaaStr

AUGUST 15, 2020

Recently I was catching up with a good friend who used to be CEO of an enterprise-y SaaS social networking company — and the usage and engagement numbers of his business were just awful. But some, most often due to internal manager changes (our purchase/champion quit, promoted, etc.), Yet they would still renew for Year 2.

AWS 337

AWS Churn Enterprise Pricing 337

SaaStr

DECEMBER 9, 2020

But VPs are still sitting on their computers, struggling to hit their plans, manage their teams, hire the next great engineer, deploy their software releases, and hit their number. Emails get blocked, spam filtered. No one even has voice mail anymore. 50 calls a day feels awfully dated. Everyone gets 10,000 drip email campaigns sent to them.

Sales Hiring 356

Sales Hiring Outbound Sales Team AWS Engineering 356

Clouded Judgement

FEBRUARY 7, 2025

Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. However, there is still a TON of manual work / “tribal knowledge” that is relied upon / passed down from employee to employee to manage. The list goes on. Many of them AI based.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

SEPTEMBER 10, 2021

In many ways, your Quality of Life will simply be awful. Third, my second start-up as a founder — once we had a great management team. Having a great founding team, and then, a great management team, to work together with. I had a pretty excellent, extremely committed co-founder AND management team on Day 0.

Part-Time VPE 293

Part-Time VPE CTO Hire AWS New CTO 293

SaaStr

APRIL 2, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: It’s Now Year 2 of the Venture Downturn Clawbacks and Tracking-to-Cash: Two Sales Management Tools to Be Thoughtful With 8 Things That Are Just Harder in SaaS Now Tier 1 VC is Great. But More Money May Be Even Better.

Scale 246

Scale AWS Scaling Enterprise 246

SaaStr

FEBRUARY 10, 2022

Aiven provides managed open source data technologies on all major clouds. Meanwhile, we do what we do best; manage cloud data infrastructure. With Aiven, developers can do what they do best: create applications. We enable customers to drive business results from open source that trigger true transformations.

Cloud 270

Cloud GCP(Google Cloud Platform) Payments SaaS Payments 270

Tom Tunguz

OCTOBER 22, 2022

They will manage their own servers to reduce the $3m annual AWS bill by 60%. A recent survey showed the typical company would halve its costs by managing its own servers. Reverting back to self-managed infrastructure might hold some appeal for companies focused on financial optimization rather than growth.

Sales Hiring 266

Sales Hiring Cloud AWS Sales 266

IT World

SEPTEMBER 23, 2022

Jamf has teamed up with Amazon Web Services (AWS) to introduce new tools that let IT admins using Jamf Pro enroll virtual EC2 Macs when they are provisioned via the AWS portal. We know AWS is one of the world’s biggest cloud services firms — it has such a major presence that it is seen as a “hypervisor." This is news because?

AWS 86

AWS Management Cloud 86

SaaStr

DECEMBER 14, 2023

Google Cloud Platform, on the other hand, is in a very different set that also competes with Microsoft, but AWS is considered their biggest competitor in the market. What they’re seeing with GenAI and Google Cloud is an opportunity to grab share from AWS. Right now, 70% of the GenAI startups are using Google Cloud.

Cloud 309

Cloud Scale AWS AI 309

SaaStr

JULY 26, 2021

To reproduce what CEO did, managed by CEO. But, sometimes a founder is >so< terrible at sales, so awful at it, that literally, it’s hopeless. It’s OK if you are “terrible” at it. What matters is that somehow, someway, you still get those 10 >paying< customers closed. Then, hire first 2 reps. Not just 1.

Sales Hiring 274

Sales Hiring Scale Startup AWS 274

SaaStr

AUGUST 13, 2023

RevenueCat (where I was lucky enough to be the first investor) is the leading mobile subscription management API and literally processes more API calls a day than Stripe. We’re kicking off a new series on SaaStr on what top SaaS and Cloud leaders (CROs, CMOs, and CTOs) use in their tech stack. It’s the nature of mobile.

New CTO 245

New CTO CTO AWS Mobile 245

IT World

DECEMBER 5, 2022

Apple’s growing status in enterprise IT expands just a little more with news that cross-platform device management company JumpCloud,now offers its service via Amazon’s AWS marketplace. Identity, platform agnosticism, and the future of IT.

AWS 96

AWS Marketplace as a Service Enterprise Marketing 96

SaaStr

MAY 3, 2022

Jen Dawson @ AWS. Ezinne Udezue, VP Product Management @ Procore Technologies. Rajalakshmi Srinivasan, Director – Product Management @ Zoho Corporation. Deep Nishar, Managing Director @ General Catalyst. Erica Brescia, Managing Director @ Redpoint Ventures. Courtney Pallotta, VP of Marketing @ ChaosSearch.

New CTO 262

New CTO Scale CTO AWS 262

SaaStr

OCTOBER 13, 2022

ChurnZero lets your CS team manage and expand accounts at scale with proactive, personalized engagement that helps every customer succeed. Having experienced the pain of managing an ever-growing SaaS stack, we built a platform to help companies bring visibility and control of all their SaaS so they can focus on serving their customers.

GCP(Google Cloud Platform) 257

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 257

SaaStr

JUNE 18, 2022

Jen Dawson @ AWS. Ezinne Udezue, VP Product Management @ Procore Technologies. Rajalakshmi Srinivasan, Director – Product Management @ Zoho Corporation. Deep Nishar, Managing Director @ General Catalyst. Erica Brescia, Managing Director @ Redpoint Ventures. Deep Nishar, Managing Director @ General Catalyst.

CTO 280

CTO Scale New CTO AWS 280

Chargify

AUGUST 17, 2020

However, with the introduction of Events-Based Billing by Chargify, this event-based billing model is now available to small and medium-sized businesses, giving them the ability to offer the same pricing models and bill customers just as precisely as Amazon Web Services (AWS) or the popular voice and messaging platform Twilio.

AWS 98

AWS Payment Services SaaS Payments Payments 98

SaaStr

AUGUST 8, 2023

Strategic finance can be thought of as a project management function for your company’s underlying business model or a BizOps team that operates within a more financial lens. Capital Raising Manage and execute equity and debt transaction to raise capital. Cross-Functional Alignment Get buy-in from all stakeholders on key initiatives.

Scale 239

Scale Finance Outsourcing Services Sales Recruiting 239

SaaStr

APRIL 28, 2021

2 – Setup Single Sign-on and a Password Management System. SOC 2 requires that companies have multi-factor authentication on critical systems and infrastructures, and policies for password strength and management. For password management, 1Password and LastPass are popular options. 5 – Configure Your Infrastructure.

Enterprise 278

Enterprise Software Review Azure GCP(Google Cloud Platform) 278