Intercom, Inc.

FEBRUARY 26, 2018

Our engineers build and evolve our customer-facing web and mobile applications’ UI and workflow engine and our end-user facing messenger. Our engineers also write a lot of Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

MARCH 1, 2024

Thinking back through Cloud and mobile, what can you learn from them? They just happened to launch AWS and ended up capturing way more value just in themselves than the entire on-prem storage market before them. Meta wasn’t a mobile company, but they captured more value from mobile than AT&T and Verizon combined.

Generative AI 299

Generative AI Outsourcing Services AI Software Review 299

Intercom, Inc.

JUNE 1, 2018

A little context first: here at Intercom we have one of the largest databases in the AWS Cloud. The remainder instead delivered, at our customers’ choice, via our web Messenger or one of our mobile apps. We knew this was a bad customer experience. So what did we do? Conversation creation rates for this year. Bigger is much scarier.

Scale 204

Scale Engineering AWS Scaling 204

Tom Tunguz

FEBRUARY 6, 2025

“We recently launched the ads within AI Overviews on mobile in the U.S., This means that the calls for a less profitable Google as Gen AI Search becomes a dominant methodology are premature. which builds on our previous rollout of ads above and below.

AI Search 130

AI Search AI AWS Cloud 130

Tom Tunguz

AUGUST 25, 2015

Third, mobile is increasingly important across all types of buyers. More than 20% of end users log in mobile; 2.5% log in exclusively on mobile. I’m curious how much user acquisition occurs on mobile. PagerDuty, AWS and New Relic are the three listed in Okta’s reports.

Sales Recruiting 100

Sales Recruiting Data SaaS AWS 100

SaaStr

JUNE 26, 2024

It Takes Time To Bounce Back Jason was the first investor in RevenueCat , a company that automates mobile subscriptions on your phone. 30% of all mobile apps with a paid subscription use RevenueCat to manage it. That’s a pretty good slice of the mobile ecosystem. Why is that interesting? Because they have over 10,000 B2B2C apps.

CTO Hire 148

CTO Hire AI Venture Capital Sales Hiring 148

Andreessen Horowitz

APRIL 30, 2024

But then mobile was the next obvious thing. I actually moved to Europe where a friend of mine was doing an IPO of a company and he acquired the mobile company almost as an afterthought. And then we started to really go down the path of mobilizing the internet, creating infrastructure for others to create mobile websites.

Development 109

Development Technical Review AWS AI 109

Sales Hacker

OCTOBER 6, 2023

It happens with any new major breakthrough in technology like mobile, blockchain, and now AI. Currently, there are 3 primary options available to implement AI in a company: Cloud or LLM providers: Large cloud providers, like AWS, Google, or Microsoft, all provide services to implement generative AI in a secure way in the cloud.

Artificial Intelligence 125

Artificial Intelligence AI Generative AI Blockchain 125

Full Session

DECEMBER 30, 2024

Heap: A digital insights platform automatically capturing web and mobile app data, offering behavioral data visualization and funnel analysis. FullStory: A digital experience analytics platform providing in-depth insights into user interactions on websites and mobile applications with automatic data capture.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Neil Patel

JANUARY 1, 2021

This so-called “ pajama time ” has become an awful reality for every physician stuck using a well-intentioned but poorly-performing EMR system. Some of the highlights of CareCloud include: E-prescribing Real-time patient flows Patient portal Drag-and-drop scheduling Quality initiative reporting Mobile app.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 113

Cloud Scale AWS Artificial Intelligence 113

Unbounce

JUNE 25, 2020

Not only that, but you’re creating an awful experience for visitors. experience of their website with that of this mobile landing page: Can you see the difference? Your relevance score is crying for help because you’re sending people who clicked a Black Friday ad to a generic product page.

Scale 144

Scale Sales Software Review Branding 144

Scytale

JUNE 24, 2024

By integrating Scytale with all your key tools, such as your HR management, task management, identity providers and mobile device management tools, it means you can enjoy automated control monitoring as well as automated evidence collection for your audits.

compliance 52

compliance Scale AWS Cybersecurity 52

User Pilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. It also supports both mobile and web apps. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

Neil Patel

SEPTEMBER 22, 2020

Here are some noteworthy highlights: No hidden fees or personal guarantees Apply in 5 minutes, and a virtual card gets activated upon approval Credits on services like AWS 7x points on remote collaboration tools (Slack, Zoom, GoToMeeting, Gong, etc.) The business Mastercard from Brex is a popular choice for tech startups.

Payment Methods 145

Payment Methods Airlines Business Travel 145

Frontegg

FEBRUARY 24, 2022

Any computing system can and should have authentication—hardware appliances, networks, servers, individual workstations, mobile devices, and internet of things (IoT) devices. The Zero Trust security paradigm, adopted by the US government and security giants like Google, Microsoft, and AWS, has secure authentication at its core.

Strategy 98

Strategy Underperforming Technical Team Application Development Mobile 98

SaaStr

NOVEMBER 13, 2020

” And the catalyst here is like: We think mobile is going to take off. And what if there was no product for mobile, we could go make it for mobile. The first is: It’s the best proxy for AWS growth in the private markets. There was a catalyst there. Jason Lemkin: That’s a fair insight. It is a proxy.

Sales Recruiting 226

Sales Recruiting Development Team Review Technical Review Sales Hiring 226

Stax

APRIL 17, 2025

AWS, Microsoft, Salesforce) to integrate, co-market, and grow together. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. For example, Stax Connect not only supports a variety of payment methods including EMV, contactless, mobile wallets, etc.,

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Audacix

JUNE 9, 2023

AWS WAF is a great option for software and DevOps teams that are already using AWS services or looking for a scalable and flexible WAF solution. AWS WAF is a great option for software and DevOps teams that are already using AWS services or looking for a scalable and flexible WAF solution.

Software Review 66

Software Review Software DevOps as a Service AWS 66

User Pilot

FEBRUARY 15, 2024

The data is stored in AWS (for 2 years only), so you don’t own it. It’s available on both desktop and mobile devices and allows users to: Schedule, send, and track emails. Risk of potential data loss if you deactivate the feature. View and update Salesforce records directly from the app.

Cloud 105

Cloud Engagement AWS Data 105

Buffer Resources

AUGUST 16, 2023

This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5

Merchant Services 98

Merchant Services Payment Services Payment Features Payments 98

User Pilot

MARCH 5, 2025

In-app guidance: Although primarily a support solution, Intercom has features like Checklists, Product Tours, and Mobile Carousels for creating onboarding flows. This includes tailoring website content, email campaigns, and mobile app interactions based on individual customer preferences and behaviors.

Software Review 52

Software Review Engagement Software Scale 52

Baremetrics

JANUARY 25, 2022

Image source In sectors that only mobilize cloud computing in an auxiliary capacity, calculating cloud costs is a relatively straightforward task. Examples of cost management software include in-platform cost optimization modules like GCP Billing and AWS Cost Explorer. Which cloud service providers do you use?

Payment Services 97

Payment Services SaaS Payments Payment Solutions Scaling 97

Audacix

SEPTEMBER 20, 2022

When you should conduct SaaS pentests / mobile app pentests to solidify your security posture. How to protect your cloud console with GCP/Azure/ AWS cloud console pentests. Then, based on your responses, we will show you how to: Do regular software security activities to reduce your overall burden.

Software Development 52

Software Development GCP(Google Cloud Platform) Development Software 52

User Pilot

APRIL 29, 2024

Service providers like Amazon Web Services (AWS), Google Cloud Platform, and Microsoft Azure offer server hosting and load-balancing services. Service providers like Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure offer infrastructure services that support backend development.

Azure 52

Azure GCP(Google Cloud Platform) AWS Construction 52

SaaStr

OCTOBER 15, 2019

Next we put together an engagement design and a cadence to really mobilize the account based approach. I think maybe once we saw the deck that they were using and it was pretty awful. When we first started doing this, we didn’t have a sales deck and so we just let them do their own thing. They gave a presentation to their boss.

Underperforming Technical Team 223

Underperforming Technical Team Sales Hiring SMB Enterprise 223

How To Buy Saas

SEPTEMBER 5, 2024

With an average of 52% of overall traffic from mobile devices in 2019, U.S. insurance brands hit a mobile tipping point. Nonetheless, insurance companies’ poor adaptation to the new environment was demonstrated by the many feature drops experienced by mobile sites. Missed sales and poor conversion rates are inevitable.

Blockchain 52

Blockchain Technical Review Underperforming Technical Team Systems Review 52

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. 18 hires a year I had to make in San Francisco.

Engineering 184

Engineering Part-Time VPE Sales Hiring Scale 184

Stax

APRIL 18, 2024

For example, Stax APIs and mobile development kits enable secure in-person, online, ACH, and mobile payments on any platform. Microsoft Azure, Amazon Web Services (AWS), or Salesforce AppExchange). SaaS providers use Application Programming Interfaces (APIs) to establish connections between their software and other applications.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Audacix

JULY 28, 2022

A cloud server, like an AWS EC2 instance, is still a server. The only difference is that it is sitting in AWS' datacentres, rather than in your office. Everything that you read here is relevant to you whether you host your own web applications or use a cloud platform like AWS. Not really.

Cybersecurity 52

Cybersecurity AWS Underperforming Technical Team Scale 52

Sylvia Ng

FEBRUARY 17, 2016

Computer science (or related) degree, coding bootcamp completion, or extensive experience building web/mobile apps. 3+ years of mobile-specific experience (including both iOS and Android). Work across the stack: mostly Python/Flask, PostgreSQL, JavaScript (React/JQuery/Backbone) and working with AWS. Background in statistics.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

User Pilot

JULY 14, 2024

Cloud technologies (bonus) : Familiarity with cloud platforms like AWS or Azure can give you an edge in the job market. Amplitude – Best for product analytics and tracking user behavior across different platforms : Amplitude provides in-depth analytics on user interactions with web and mobile applications.

Artificial Intelligence 98

Artificial Intelligence Business Payments Sales Recruiting 98

BetterCloud

MARCH 31, 2020

How does it look on different sized screens or mobile devices? If it’s hosted on AWS and some AWS AZs go down, do they have continuity built in? (Can the same thing be accessed from multiple places, or do I frequently have to go back out of one thing and into another?). How responsive is it? Do the pages load quickly?

SaaS 59

SaaS AWS Software Review Systems Review 59

OpenView Labs

DECEMBER 2, 2020

The team also launched an ambassador program called the MongoDB Masters, which helped the brand mobilize their biggest and most credible fans to participate in events, create content, and generally drive developer awareness. And there was a meetup program that started in 10 key cities and eventually grew to include hundreds of groups.

Marketing 54

Marketing AWS Scale Development 54

User Pilot

APRIL 30, 2024

Key examples are Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform, which provide scalable resources like virtual servers and storage. Some of Appcues’s features are: User onboarding : Appcues enhances user onboarding experiences with targeted walkthroughs and onboarding flows for both mobile and web users.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Audacix

AUGUST 4, 2019

All popular cloud services that you probably use, think Dropbox, Slack, AWS, Gmail, etc, have such pages that spell out their security practices. Look them up.

Cybersecurity 53

Cybersecurity SaaS Outsourced Development AWS 53

How To Buy Saas

APRIL 25, 2024

Platforms like Amazon Web Services (AWS), launched in 2006, offered scalable infrastructure that could handle growth without performance issues, revolutionizing IT operations. Mobile-friendly design. In the mid-2010s, SaaS got a mobile makeover. The adoption of cloud-based software.

Artificial Intelligence 52

Artificial Intelligence AI Trends Machine Learning 52