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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers.

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What’s New at ZoomInfo with CEO Henry Schuck

SaaStr

Instead, what Henry does is focuses the sales team’s time on expanding current enterprise customers. For example, Google and AWS are already ZoomInfo customers, but only certain sub-segments within those businesses – not the entire org. The worst emotion for software sales is uncertainty.

New CTO 312
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Dharmesh Shah of HubSpot: From Day 0 to IPO. What Went to Plan. What Most Certainly Didn’t (Video, Podcast + Transcript)

SaaStr

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. There are rules in starting an enterprise software company. You’ll find out tomorrow. A SaaStr Classic!! million in 2013 to $115.9 million in 2014.).

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Infrastructure at speed: 5 lessons learned from building Intercom in Europe

Intercom, Inc.

Until now, Intercom has been a multitenant application hosted in a single region in AWS. However, we’ve been talking to our customers and prospective customers about European data hosting for a long time – we knew what we had to deliver and the problem we had to solve : Intercom, but with the data stored and processed in Europe.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go. Smart software development is driven by an actionable bias for paying it forward. Fix technical debt when you find it, and the code will be ready for change when the next boy or girl scout arrives. Containers!

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Founder’s Guide to Scaling Applications: When to Build, When to Buy and What Breaks by Algolia Co-founder (Video + Transcript)

SaaStr

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

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