AWS Scaling Technology 
SaaStr
FEBRUARY 7, 2025
With Databricks now one of the largest pre-IPO technology companies, with $10 billion of expected non-dilutive financing and a valuation of $62 billion, Ron’s insights are gold for any revenue leader looking to scale. And we expect our salespeople to understand the technology. They’re not just doing demos.
Intercom, Inc.
MAY 19, 2021
It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. Our first challenge – Elasticsearch.
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Intercom, Inc.
APRIL 13, 2021
For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. This post is a version of a talk I gave at Elastic Community Conference recently.
Intercom, Inc.
MAY 25, 2022
We are building for the long term – that means ensuring reliability by default, and the ability to accommodate massive scale as we grow. . As these existing customers have grown, and we’ve welcomed bigger and bigger customers, we’ve always focused on saying yes to scale. . We’re growing alongside our customers. Can Intercom do that?
Intercom, Inc.
JANUARY 12, 2021
From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. At Intercom, we’ve found success running Lambda as glue code between AWS services. I think Lambda is an amazing piece of technology, but it has its place.
SaaStr
FEBRUARY 5, 2022
With so many incredible sessions to choose from, we thought we’d highlight a few for you here: Building & Scaling Global Product Teams. Why Customer Success and Product Should be Best Friends: Lessons Learned with AWS’ Head of Customer Success Harini Gokul. Why Customer Success and Product Should be Best Friends.
Tom Tunguz
JULY 8, 2020
The cloud data lake architecture enables companies to achieve scale, flexibility, and accessibility. The conference features talks from practitioners and open-source leaders from the ecosystem from Netflix, Microsoft, Expedia, AWS, and Preset. A vital part of a cloud data lake is the open format of data.
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