Neil Patel

JANUARY 1, 2021

The best electronic medical records (EMR) systems can simplify a lot of the complex challenges today’s providers face. Here are the top EMR systems that are helping practices improve care, reduce burnout, and make every day less stressful for everyone who walks in the door. The Top Four Options for EMR Systems.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

Intercom, Inc.

NOVEMBER 3, 2021

We introduced regular alert review sessions for teams dealing with frequent alerts. Each alert review session starts with an ordered list of alerts that fired in the previous period, ordered by frequency of their firing. fire most frequently) are reviewed first. . 8 questions to ask when assessing your team’s alerts.

Engineering 209

Engineering Software Review Systems Review AWS 209

SaaStr

MARCH 16, 2019

Huawei is developing its own operating system as its ban continues: [link]. Google moves away from two-factor authentication over phone due to rampant spoofing risks: How ServiceTitan became a unicorn selling to plumbers and janitors: [link]. Big or small. __. A huge donation, driven by the Cloud: [link].

Cloud 211

Cloud AWS Systems Review Software Review 211

Tom Tunguz

NOVEMBER 8, 2023

Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints. Looker did this within the context of a BI system. BI systems marry the centralized control of data teams with the ability to define and promote metrics at the edge of an organization (Omni).

Artificial Intelligence 220

Artificial Intelligence Trends Data Software Review 220

Intercom, Inc.

MAY 19, 2021

How our core technologies were being used was also diverging, leading to needlessly increased complexity in our systems. Stronger support around RDS Aurora was top of mind as one of our MySQL tables was already far outside of AWS’ best practices. Our databases were in significantly better shape due to our Rails ownership and expertise.

Scale 216

Scale Technical Review Technology Scaling 216

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Obviously that’s not really so relevant today. What kind of role do you think the rise of the public has paid?

Cloud 238

Cloud Sales Recruiting Scale AWS 238

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. Intercom services and data are hosted in Amazon Web Services (AWS) facilities in the USA (us-east-1), Dublin, Ireland (eu-west-1), and Sydney, Australia. . We build our services with disaster recovery in mind.

compliance 138

compliance Data Software Review Scale 138

Chart Mogul

JANUARY 28, 2022

A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Ultimately, we decided to go with AWS. Team expertise.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. And one of the areas I work in is AWS cost management, and snacking there is so easy.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Intercom, Inc.

JULY 20, 2022

I’ve spoken previously about our experience of designing our reporting system, where we evaluated the benefits of introducing a new datastore to our stack – Redshift. It would have meant introducing a new type of database to our system that had never been tested against production. We compounded the value of ongoing improvements.

Scale 160

Scale Technical Review Scaling Software Review 160

SaaStr

JULY 20, 2021

That was in no small part due to having a board that was aligned with David’s vision. It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares.

Underperforming Technical Team 246

Underperforming Technical Team Sales Hiring AWS Business Model 246

Intercom, Inc.

MARCH 16, 2022

To achieve our mission of making internet business personal and scaling to support larger and larger customers, we have been continually, thoughtfully, and carefully investing in our people, systems, and processes to maintain Intercom’s high standards of availability. Here’s how we do it. Availability is embedded our culture.

Software Review 118

Software Review Technical Review Management Systems Review 118

CloudGeometry

APRIL 25, 2022

Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2 It does not matter to them whether this results from a malicious hack, natural disaster, or even an outage due to a hardware failure or human error.

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

ChurnZero

JUNE 24, 2022

The webinar’s Q&A session uncovered great tips and insights, including advice on whether SaaS businesses should implement price increases due to inflation, if Customer Success should be considered an OPEX or a COGS, and how much of the total operating budget CS should account for. We will do our due diligence and understand what that is.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

Baremetrics

MARCH 30, 2021

Baremetrics is an online subscription management tool designed for both organizations and individual brands that use a subscription billing system. Their integration to SF is also quite awful, and most of the time, the data does not appear. These costs define the system's total cost of ownership. Try Baremetrics Free.

Payment Solutions 105

Payment Solutions Payment Features Payments Payment Methods 105

Stax

APRIL 18, 2024

Some well-known examples are Adobe, a design and creator platform, Autodesk, a leading construction management system; and Meditech, a healthcare information systems solution. Examples of popular SaaS apps include Shopify, an eCommerce platform, Dropbox, a cloud storage service, and Stax Bill, an automated payment processing system.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Scytale

OCTOBER 30, 2024

Automated Risk Assessments HIPAA compliance testing tools should help you identify potential security gaps and vulnerabilities through automated risk assessments so you don’t need to undertake tedious manual reviews. Continuous Monitoring Look for a tool that offers real-time monitoring of your security posture.

Payment Services 52

Payment Services compliance Payment Solutions Payment Methods 52

Scytale

SEPTEMBER 18, 2023

User access reviews involve monitoring the rights and access privileges of those who can interact with your organization’s data, applications and infrastructure, including personnel, employees, vendors, service providers, and other relevant third parties. So how do access reviews and security compliance join worlds?

Systems Review 52

Systems Review Azure AWS compliance 52

Andreessen Horowitz

APRIL 30, 2024

And so when Amazon called me and they’re like, “Hey you want to come with us and do you want to actually start the mobile services, backend business within AWS?” David: Maybe you can talk about that transition, coming from a business like AWS to financial services, which I think was new for you.

Development 109

Development Technical Review AWS AI 109

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. We decided to check out this expense management software and give its readers a detailed Fyle review. Fyle Review (2022) – Expense Management Software. Half-yearly business reviews to optimize cost and compliance.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

User Pilot

MAY 10, 2023

Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. Types of AI Marketing There are four groups of AI apps in marketing today, including: Source: Havard Business Review. For instance, CRM systems may conversation labeling and prioritization.

Artificial Intelligence 90

Artificial Intelligence AI Search AI Machine Learning 90

All that Saas

JUNE 22, 2021

In this Ayoa review, we will look at OpenGenius’s powerful mind mapping and online collaboration platform. Ayoa Review (2021) – Mind Mapping & Whiteboarding Software. In this Ayoa review, we will share with you features and functionality that are an important part of Ayoa’s mind mapping software offering.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

Intercom, Inc.

JANUARY 12, 2022

Liam: Data science is what it’s all about for businesses looking to improve their decision-making by using the information they’re already collecting in their apps and other systems. If I want to make a change to one, how do I sort of orchestrate that change to the system? This is where your company Mode comes in.

Data 151

Data Airlines AWS Underperforming Technical Team 151

Chart Mogul

DECEMBER 22, 2021

7 new or upgraded billing system integrations. Importing your billing systems data into ChartMogul has never been as easy as it is now. QuickBooks — added QuickBooks as a new billing system integration , in partnership with SaaSync. Xero — added Xero as a new billing system integration as well, again in partnership with SaaSync.

Software Review 52

Software Review Systems Review Payment Features PayPal 52

User Pilot

SEPTEMBER 1, 2024

Complex billing : Tracking and accurately billing usage can be complex, requiring robust systems to monitor usage metrics and prevent errors. This model is popular in team-centric SaaS products like collaboration tools, project management software, and CRM systems , where multiple users from the same organization need access.

Pricing 104

Pricing Strategy SaaS Scale 104

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). What actually made me most comfortable was when they said they were building their system like a ledger, so it can’t be messed up.

Strategy 36

Strategy Payment Methods Payment Services Startup 36

ProfitWell

DECEMBER 19, 2019

From AWS and cloud storage providers to hosting companies and internal servers, building a secure SaaS product starts at this base layer. Backing up your data in several locations ensures that no single system failure will damage your security. Infrastructure. Consult a cyber-security firm.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

SaaStr

NOVEMBER 13, 2020

I actually think they’re getting done with less diligence, not no diligence, but you don’t have the four weeks of in-person meetings, they’re getting done in days. Sunil Dhaliwal: There was no systems management tools. The first is: It’s the best proxy for AWS growth in the private markets.

Sales Recruiting 213

Sales Recruiting Development Team Review Technical Review Sales Hiring 213

User Pilot

AUGUST 21, 2024

Dig into your CRM systems and customer support interactions to gather insights. Here are some examples: CRM systems : Your customer relationship management (CRM) system meticulously records every touchpoint, from sales inquiries and support tickets to purchase history and communication logs.

Data 105

Data Social Media Interviewing User Experience 105

Neil Patel

FEBRUARY 5, 2021

They also have partnerships with other companies like Cloudflare, AWS, and Let’s Encrypt. Bluehost has the dedicated servers and in-house caching system necessary to give your WordPress sites the edge in performance. And, judging from the rave reviews about Kinsta’s customer support, their system is keeping people happy.

Management 137

Management Technical Review Outsourced Development Engineering 137

User Pilot

FEBRUARY 21, 2023

G2 reviewers give Heap an average score of 4.3, Heap vs Pendo: Heap Review. Another reviewer echos that: I have been able to use Heap to analyze the usage of my product features. Heap vs Pendo: Heap Review. in G2 reviews , which is not too shabby at all. which is a pretty solid result. We get results right away.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

Full Session

DECEMBER 30, 2024

Lets start with our review. Integrations PostHog works well with Kafka, Slack, AWS, Google Cloud, GitHub, Tableau, and Looker. Integrations Heap connects to CRM systems, marketing platforms and data warehouses. It also works with CRM systems and marketing automation platforms like HubSpot.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Sales Hacker

MAY 19, 2020

Record, share, review and coach your team based on the voice of your customer. What we observed is that an awful lot of top sellers already do this stuff. So when I was running sales and marketing at Audio Precision, I’d have my regular deal reviews with my team, and I had guaranteed closed by the end of the month a lot.

Scale 112

Scale Payment Methods Payment Services Sales Hiring 112

Scytale

JANUARY 9, 2024

Leadership and management also state that they did not omit anything pertinent to the system from their customers. Disclaimer of Opinion – the auditor is unable to express an opinion, which is often due to insufficient information and evidence provided i.e. scope limitations are pervasive.

compliance 52

compliance Software Review Systems Review Technical Review 52

BetterCloud

JANUARY 8, 2021

Supervisors need to complete performance evaluations for each of their direct reports, but there’s no reason for them to access reviews of, well, anyone else across the organization. HRIS can enable real-time provisioning and deprovisioning for users to access authorized applications, data, and systems. Lack of a standard definition.

Azure 52

Azure AWS Technical Review Scale 52

Chart Mogul

AUGUST 13, 2024

And besides that, we often realized something was wrong only after several hours due to missing monitoring. These problems were not a consequence of Sidekiq being unperformant or Ruby on Rails not being compiled, but a design of the queues that didn’t consider the most important characteristics of the system.

Scale 52

Scale Systems Review AWS Technical Review 52