Remove Azure Remove compliance Remove Customer Support
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Clouded Judgement 2.7.25 - "Group + Triage" AI Systems

Clouded Judgement

Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. They each have some of the largest cloud businesses in the world in AWS, Azure and Google Cloud respectively. The list goes on. There are so many others.

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ISVs vs SaaS: What’s the Difference?

Stax

Customer Support In-house support teams maintain direct relationships with end-users for assistance. Support through an in-house or outsourced central system, often leveraging robust support infrastructures like self-service portals, chatbots, and knowledge bases. Some may use cloud platforms for online solutions.

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What Are SaaS Products + 22 Successful SaaS Companies to Follow

User Pilot

Software as a Service offers specialized tools for product growth , CRM, project management, ERP, collaboration, financial management, customer service, and marketing automation. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations. What are the benefits of the SaaS model?

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Bulletproof your software with these 12 best application security tools (SAST, DAST, CSPM & WAF)

Audacix

Pricing and support: The tools should offer a range of pricing options and provide strong customer support to help you address any issues that may arise. It provides visibility into cloud assets, detects misconfigurations, and helps enforce security policies across multi-cloud environments.

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The Bar Has Gone Up: The New Era of HyperFunctional SaaS with Jason Lemkin

SaaStr

Google Cloud , Azure, and GitLab, all tied directly or indirectly to AI, are seeing massive acceleration. Security and compliance are strong, with Wiz turning down billions from Google. But Google Cloud, Azure, and GitLab are all benefiting and on fire. But Google Cloud, Azure, and GitLab are all benefiting and on fire.

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SaaS Security: Basic Principles and Best Practices

SaaS Metrics

The three security layers that help prevent unauthorized access and safeguard valuable data include: Layer 0 aka IaaS (Infrastructure as a Service) is the primary layer on which everything else runs e.g. AWS, Google Cloud Platform, Microsoft Azure and IBM Cloud. Layer 1 is where the SaaS provider comes in and sits on top of the primary layer.

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Microsoft’s Lili Cheng on making bots more human

Intercom, Inc.

That includes things like our bot software, bot framework, the Azure bot service, language understanding and more. Customer support is a great scenario. That’s probably not the best business strategy for dealing with your most devoted customers. Customization is the other thing that’s been cool.

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