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Spotify Co-Founder & CEO Daniel Ek. Churn rate in consumer subscriptions is generally higher than in B2B, particularly where consumers are more sensitive to the ongoing cost of subscriptions. Here’s a quick rundown of some key findings from the F-1 document. Customer Churn Rate. TL;DR: Churn rate declined from 7.7%
Once per week, 20VC Host, Harry Stebbings is also joined by one of the great founders such as Spotify’s Daniel Ek, Linkedin’s Reid Hoffman, and Snowflake’s Frank Slootman. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.
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