FastSpring

APRIL 13, 2023

But they quickly realized the market was too small and that there was a bigger opportunity elsewhere — in wider B2B and B2C commerce. Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. They have dimension, they have shape, they have personality.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

FastSpring

AUGUST 8, 2024

In this episode of Growth Stage, we interview Braden Steel , Sr. Podcast Full Interview: Audio Listen online or find it on more podcast services. Podcast Full Interview: Video Transcript David Vogelpohl (FastSpring) (00:04) Hello everyone! What was the first thing you bought online? What if there were a better way?

Product Marketing 157

Product Marketing Marketing SaaS Payments Payment Methods 157

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 157

Scale Sales Payment Methods Merchant Services 157

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ? Interview them. According to one study, it also costs over $50 billion annually due to wasted resources alone.

B2B 87

B2B Technical Advisors SaaS Payments Underperforming Technical Team 87

Intercom, Inc.

MARCH 22, 2018

This is part of an ongoing series of interviews about unlocking the potential of growth. Upon joining that team, I led online marketing and user acquisition growth for about a year. There are trade-offs between the two, and clearly their method won out. I was able to actually spot that during my interview process.

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

GetUplift

FEBRUARY 14, 2024

If you’re a B2B marketer, then you (more than) know this simple truth: messaging is hard. 2 Relying on the ‘HIPPO’ too much — without doing supporting market research More often than not, B2B messaging ends up being decided by the HIPPO (AKA – the Highest Paid Person’s Opinion).

B2B 77

B2B Technical Review Payment Solutions Scale 77

Sales Hacker

SEPTEMBER 16, 2019

Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. Inside sales may be used by any sales team, but it’s one of the top sales models in B2B, especially for SaaS and tech. It may be done over the phone, Skype, email, web conference….

Sales Hiring 100

Sales Hiring Scale Sales Recruiting Payment Methods 100

User Pilot

JULY 28, 2024

Average lengths for a free trial range between one week to two months but B2B SaaS companies typically fall in the 14 to 30-day range. Personalizing the onboarding experience according to user needs to shorten time-to-value. The most common free trial length for B2B SaaS companies is 14 to 30 days. Userpilot signup page design.

SaaS Payments 98

SaaS Payments Payment Methods Payment Services SaaS 98

Sales Hacker

SEPTEMBER 10, 2020

We analyzed the data from over 502 B2B sales teams and hosted interviews with dozens of market leaders. The modern buyer has changed so much that older strategies — like in-person demonstrations and cold emails — just won’t work anymore. Many customers will still feel uncomfortable visiting in person. Let’s get started.

B2B 84

B2B Sales Payment Methods SaaS Payments 84

User Pilot

MAY 8, 2024

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Personalize experiences for different customer segments. Interviews – more difficult to scale than customer surveys but can potentially offer more in-depth insights.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Podcast Full Interview: Audio Listen online or find it on more podcast services. What was the first thing you bought online?

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

ProfitWell

AUGUST 18, 2020

Reliance told her that she would need to buy-out the remainder of her two years in one lump sum payment, plus the interest the company would lose over those two years, and she would have to pay an additional hefty administration fee too. The administration fee alone totaled nearly three of her monthly payments. Every person has biases.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Buffer Resources

JANUARY 18, 2024

I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.  " Here’s everything you need to know about using LinkedIn Premium to build your personal brand , increase engagement, and grow your following.  Choose Account preferences on the left pane.

Technical Review 132

Technical Review Systems Review Sales Recruiting AI Search 132

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. We’re an early stage venture capital firm focused primarily on B2B SaaS and B2B marketplaces. Christoph co-founded Point Nine Capital in 2011.

Development Team Review 185

Development Team Review Software Review Management Sales Hiring 185

Payrix

JUNE 25, 2024

Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast. Customer data : Embedded Finance uses existing customer data to personalize experiences and offers, enhancing relevance and timing.

Payments 100

Payments Payment Solutions Finance Embedded Payments 100

FastSpring

APRIL 26, 2022

Quantitative Data Gathering: Website and Product Data. Qualitative Data Gathering: Surveys and Exit Interviews. This strategy worked so well because attaching the offer to the cancellation survey allowed Wavve’s team to personalize the offer based on why a user was canceling. Check out the interview here. What Is Churn?

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Sales Hacker

JUNE 7, 2021

Now you have to get commitment from people to participate in the overall process; get commitment from a core group to attend workshop sessions; and get commitment to participate on separate calls or online. payment, donation to a charity). Determine the optimum interaction method (e.g. Value of in-person sessions.

Sales Recruiting 123

Sales Recruiting Payment Services Payment Methods Sales 123

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. 10 years of making internet business personal.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

ProfitWell

NOVEMBER 12, 2019

Humble brag: Recur Now does make it onto the list in the B2B podcast section, and Recur Network under the “show network” list (which we have a trailer of in today's episode… in case you’ve missed it prior). In update news, PayPal Checkout for Ecommerce has officially launched on Webflow. A Webflow x PayPal update. per month, or $59.99

Payment Methods 43

Payment Methods Merchant Services PayPal Payments 43

SaaStr

JULY 8, 2020

I will tell you how many COs I’ve talked to that say, “I’ll come to SaaStr, but I don’t want my series B or series C VC interviewing me,” which is sort of interesting. Personally, our team has been holding back a little bit. Are you more excited about eCommerce? So, I’m just trying to learn.

Investment 210

Investment Technical Review Part-Time VPE Development Team Review 210

Sales Hacker

MARCH 30, 2021

Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. Now, without further ado, let’s listen to this interview with Neil Ringers.

Scale 113

Scale Payments Technical Advisors Sales Recruiting 113

Buffer Resources

JANUARY 18, 2024

I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.  " Here’s everything you need to know about using LinkedIn Premium to build your personal brand , increase engagement, and grow your following.  Choose Account preferences on the left pane.

Technical Review 91

Technical Review Systems Review Sales Recruiting AI Search 91

OpenView Labs

MAY 29, 2020

Don’t do this via a survey; actually talk to them via Zoom or a phone call. You may need a third party to do these interviews for you so that customers feel like they can be completely open. He didn’t charge me but asked that I write an online review instead. Reduce upfront/adoption costs and offer flexible payment terms.

Payment Methods 54

Payment Methods Sales Hiring Marketing Advertising 54

User Pilot

JULY 11, 2024

This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn. This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go.

Retention 52

Retention Sales Hiring Payment Methods Payments 52

User Pilot

JULY 20, 2024

Supplement this with online courses or certifications, and consider internships to gain practical experience. Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc.

Retention 52

Retention Payment Methods Payment Solutions Payments 52

User Pilot

JULY 21, 2024

Some essential tools for retention specialists include Userpilot for user journey optimization, ClientSuccess for B2B customer success management, and ChurnZero for churn prediction and customer health scoring. This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn.

Retention 52

Retention Payments Payment Methods Payment Services 52

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. But personalization can’t be lazy.

SaaS Payments 97

SaaS Payments Strategy SaaS Payment Solutions 97

ProfitWell

OCTOBER 16, 2019

The fact that there’s no standard reporting method for churn doesn’t help. Nathan Latka interviews founders and publishes their SaaS metrics on his website —the average gross churn rate of the 300 listed companies is 16.8%. Bring down your payment failure rate. across a sample of over 1,500 sites. The good news?

Churn 55

Churn SaaS Payments Payments Payment Methods 55

User Pilot

JULY 28, 2024

This might involve personalized emails, in-app messaging , or targeted calls to address concerns and pre-empt churn. This could involve creating interactive tutorials , personalized onboarding experiences , or hosting webinars to maximize user engagement from the get-go.

Retention 52

Retention Development Team Review Sales Hiring Software Review 52

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. We have ten best practices to improve product adoption: Personalize the onboarding experience with segmentation. But personalization can’t be lazy.

SaaS Payments 91

SaaS Payments Strategy SaaS Payment Solutions 91

ProfitWell

MAY 8, 2020

Listen wherever you get podcasts: How is B2B SaaS growth trending over time? ??7 Daily updates of the index can be found in your subscriber newsletter each day, so be sure to check back to see what’s up in the B2B SaaS market—for better informed decisions on market spend, sales forecasting, and growth choices. I'll tell ya just why.).

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Erika is a person who heavily uses and encourages the use of processes and systems.

VP of Engineering 21

VP of Engineering Customer Success SaaS Payments Scale 21

SmartKarrot

MAY 29, 2020

Suppose you went for an account manager interview in the SaaS Company and the interviewer asks you about your salary expectations. This way, you will let the interviewer know that you are a skillful individual and respect yourself. Usually, some interviewers press further and talk about a specific number.

Management 10

Management Healthcare SaaS Payments Technical Review 10

Sales Hacker

MARCH 2, 2020

B2B Is Really P2P. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Based on an in-depth analysis of more than 700 B2B purchases amounting to $3.1 Strategy and Process. Hacking Sales. Hyper-Connected Selling. The Joshua Principle.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

FastSpring

FEBRUARY 23, 2023

I interviewed Michael about successful global marketing strategies. Stream the Episode Highlights From The Interview 1. Global SEO: The First Thing You Need to Verify One of the first things that Michael checks when he’s working with a new client that has a website translated into multiple languages is their hreflang tags.

Payment Solutions 147

Payment Solutions SaaS Payments Strategy Software 147

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So Leave the technical challenges of selling around the world to us.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78