SaaStr

FEBRUARY 15, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Metronome’s sophisticated billing and subscription management platform enables companies to easily manage and automate complex billing and invoicing processes.

Scale 289

Scale Software Review Payment Features AI 289

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential? How B2B and B2C Are Converging.

B2C 148

B2C Payments SaaS Payments B2B 148

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue?

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

FastSpring

JANUARY 10, 2023

Chargebee: Supports Complex Subscription Management. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform. Wave: Invoicing and Accounting Software for Small Businesses. Fully Compliant, Custom Trial and Subscription Options (Without Writing Code).

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Payments 125

Payments Payment Features Payment Methods Payment Services 125

SaaStr

MARCH 6, 2024

On the one hand, it’s a leader in security — a hot space that is still growing less a weed. But it’s also tied to B2B seat models and tech. 8 Out of 10 of Top Deals Were Sourced or Influenced by Partners And more than 40% of their total business is invoiced via channel partners. 5 Interesting Learnings: #1.

Fractional VPE 287

Fractional VPE Part-Time VPE Scale SMB 287

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

SaaStr

DECEMBER 27, 2020

But New Relic has continued to scale, crossing $650,000,000 in ARR (or so) and a $4B market cap. It’s the secret to scaling effectively. In New Relic’s case, moving from subscription to consumption based usage has increased net revenue 15%. An incredible streak. 10x the sign-ups with new Free tier.

Scale 342

Scale Outsourced Development SMB Cloud 342

SaaStr

JULY 6, 2022

It’s scaling efficiently and impressively. Workday has become a cash engine at scale, as all top SaaS companies should. But it’s still good to see confirmation that 30% of revenue should drop to free-cash flow at scale. Workday is another example of hitting that goal at scale. But we should have.

B2C 311

B2C Scaling Finance Enterprise 311

SaaStr

NOVEMBER 2, 2022

The core product is very B2C, but the upgrade to paid has very SMB B2B metrics, and 80% of the revenue is subscription based. They have almost 40 million free users to get to their scale. #2. A/B testing can be harder in lower volume B2B products, but it’s a reminder we all need to do more of it.

Scale 321

Scale B2C SMB B2B 321

SaaStr

AUGUST 16, 2023

That means you can scale quickly — if, if, you hit it. Not just invoicing, but expense reports+invoicing. Even if you can pull it off … at least in the enterprise, in B2B … you’ll look … cheap. ” But take a pause. Crowded large markets are good. Not 10x better than the past.

Marketing 245

Marketing Payment Features Scale Finance 245

Blulogix

APRIL 12, 2024

The intricate nature of subscription models can indeed be a formidable maze, but with the right strategies, businesses can turn these complexities into substantial advantages. Strategic Insights Through Data Analysis Complex subscription models generate vast amounts of data, from customer usage patterns to billing preferences.

Payment Features 94

Payment Features Subscription B2B Payments 94

SaaStr

MARCH 17, 2020

Learn how Pendo can help companies go from startup to scale-up here. Bandwidth’s nationwide network is built to support scale, provide deeper insights to help prevent user dissatisfaction, and by removing the middleman, SaaS companies enjoy direct-to-carrier pricing. Shop for your smart video conferencing camera at owllabs.com.

Sales Hiring 236

Sales Hiring Scale Payment Features Marketplace as a Service 236

SaaStr

DECEMBER 29, 2022

At Maxio , we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. Get the Best B2B Data Available with SalesIntel.

Scale 277

Scale Underperforming Technical Team B2B AI 277

Blulogix

MARCH 12, 2025

By BluLogix Team The Future of Monetization: Why Usage-Based Billing is the Key to Scalable Growth Introduction Introduction Subscription models have dominated the digital economy for years, but in 2025, usage-based billing is emerging as the smarter, more scalable approach. Automate Billing & Invoicing to prevent revenue loss.

Payment Features 59

Payment Features AI Search B2B AI 59

FastSpring

JANUARY 19, 2023

And they immediately began to see issues using PayPal as the foundation of their payment stack: “The moment we realized that our SaaS was going to be making more money in the next months, we realized that we had a payment issue, and we needed to be able to scale.” Using PayPal, software companies can send U.S.-style

Merchant Services 147

Merchant Services Payment Services Payments Payment Features 147

FastSpring

SEPTEMBER 17, 2021

Reason 1: To Introduce You to Digital Invoicing and Interactive Quotes, Our Latest Products. Earlier this year, we released Digital Invoicing , a new, easy way to create and send invoices directly from FastSpring — no PDFs or back and forth emails required. Reason 3: To Highlight Our SaaS and Subscription Business.

Merchant Services 146

Merchant Services Payment Features Payments SaaS Payments 146

Blulogix

DECEMBER 16, 2024

Unlike traditional subscription-based models that offer predictable, fixed charges, consumption billing charges customers based on the actual use of services. It allows them to scale their service usage up or down depending on their needs, without being locked into a rigid, fixed-cost contract.

Payment Features 59

Payment Features Scale Telecommunications Forecasting 59

SaaStr

APRIL 2, 2019

She will share her top 5 lessons learned in building and scaling SaaS businesses from $1M to $500M in ARR including expanding to serve upmarket customers, moving from product to platform, and how to hire well to drive breakthrough customer experiences and business growth. So this third one, this is classic disruption.

Scale 248

Scale Sales Hiring Scaling Strategy 248

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

MAY 10, 2024

This is probably what most of you are seeing for pure-play B2B SaaS sales, too. We did a recent Workshop Wednesday with the CEO of RevenueCat, which manages the mobile subscriptions for over 10,000 paying mobile apps — 30% of all U.S. mobile subscriptions. B2C and B2B2C are usually ahead of B2B. Still, even now.

B2C 288

B2C Mobile B2B Payment Features 288

Blulogix

OCTOBER 24, 2024

By adopting these strategies, UCaaS providers can reduce administrative burden, minimize compliance risks, and scale their offerings confidently. Dynamic Pricing Models: The use of consumption-based pricing, hybrid subscriptions, and discounts makes accurately calculating taxes even more complex.

Payment Features 59

Payment Features Scale compliance B2B 59

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers. His podcast hosting company uses data analytics that looks at which users are most likely to grow out of their current subscriptions.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

User Pilot

OCTOBER 19, 2024

4 Qualtrics for collecting multichannel feedback and B2B market research data Qualtrics NPS surveys. It’s designed for B2B enterprises that require advanced capabilities to collect and analyze customer feedback from B2B markets, and from multiple channels. Qualtrics is a highly robust experience management platform.

Software Review 105

Software Review Technical Review Software B2C 105

SaaStr

DECEMBER 16, 2021

Determined to understand the disconnect, Peacock began watching customer behavior more closely and realized that customers spent lots of time reconciling bills and invoices on the Quickbooks platform. And do that in a way that scales.” But then something puzzling happened: Hardly anybody used it. Key Takeaways.

Strategy 275

Strategy B2C Scale Payment Features 275

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. Should I sell a $20,000 engagement for a one week training course in a classroom or should I try to sell individual subscriptions to individuals around the world for only $100 a month, which was our initial starting price point, and we knew we had to burn the boats.

B2B 173

B2B B2C Scale New CTO 173

Blulogix

MARCH 24, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Overcoming Customer Success Complexities Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Recurring & Usage Billing Navigating the Maze of Customer Success: 1.

Subscription 97

Subscription Payment Features B2B Customer Success 97

Blulogix

APRIL 11, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Channel Business Management In the dynamic landscape of B2B subscription models, channel business management emerges as a pivotal strategy for expanding market reach and enhancing product distribution.

Subscription 95

Subscription Payment Features B2B Scale 95

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. There isn’t much that stays the same in the world of B2B SaaS. In this webinar recap, you’ll see the most significant trends in SaaS pricing, subscription management, metrics/analytics, and what they could mean for your business in 2022. Trends in Subscription Management .

Trends 98

Trends B2B Scale Payment Features 98

Intercom, Inc.

FEBRUARY 6, 2020

“The shift from serving just consumers to serving consumers and companies is a massive one” For Udemy, investing in a B2B arm seemed too obvious, and too good, an opportunity to ignore. Our Senior Director of Demand Generation Brian Kotlyar recently spoke with Yvonne about her experience scaling Udemy for Business.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

FastSpring

DECEMBER 12, 2022

International payment processors take on the responsibility of staying in good standing with various payment providers so that you don’t have to. Related: International Recurring Payments (How We Handle It for You). Factors to Consider When Choosing an International Payment Gateway. Prorated subscription payments.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

Subscription Flow

DECEMBER 12, 2024

That business would most likely come under the B2B (business to business) category. Since the SaaS businesses mostly run on subscription-based models, RGM becomes an even more essential framework for them to follow. Subscriptions are a great way for businesses to generate stable revenue streams.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

Stax

MARCH 14, 2024

During the 2020s, almost all businesses will have been looking at b2b payments processing solutions to meet changing consumer needs. Online and contactless adoption multiplied, and digital payments rose. consumers using two or more types of digital payment methods increased by 8%. Learn More What are B2B Payments?

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

Totango

JULY 1, 2022

For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it. What Is Customer Loyalty?

B2B 114

B2B B2C Underperforming Technical Team Business 114

Aaron Beashel

MARCH 9, 2018

In the case of a B2B SaaS company, your Go To Market model outlines the way in which you acquire customers. For a SaaS business, this is often via paid subscriptions to the software but could also come from things like payments revenue (Like Square for instance), partnership deals, etc. What is a Go To Market model?

Scale 192

Scale SaaS Payments B2B Strategy 192

Point Nine Land

MAY 11, 2023

Speed and Adaptability Will Define the B2B SaaS Winners in the Generative AI (R)evolution Smaller species tend to have shorter lifespans and faster reproductive cycles and can therefore adapt much faster to changes in the environment. Humans are a bit of an outlier because of their ability for cultural adaptation. Hope to see you there !

Generative AI 128

Generative AI AI B2B Software 128