SaaStr

DECEMBER 25, 2023

The deep dive here: And G2’s summary here: In a deeply insightful G2 Reach panel, SaaStr CEO Jason Lemkin moderated an engaging discussion on the current B2B SaaS investing landscape and what we can expect in the years ahead. Deals aren’t any better or easier to get done, but some optimism is back.

B2B 288

B2B Investment Venture Capital Scale 288

SaaStr

FEBRUARY 25, 2025

The event is strategically designed to facilitate 1000s of meaningful connections through 1000+ on-site “Who Do You Want To Meet” dedicated 1-on-1s for B2B founders and execs (no service providers, sorry!) VIP Networking app for B2B founders and execs attending (no service providers, sorry!) appeared first on SaaStr.

Sales Recruiting 195

Sales Recruiting Scale CTO Hire Sales Hiring 195

SaaStr

MARCH 6, 2023

B2B founders and sales agents feel pressured to keep up with the rapidly evolving market. It can be both costly and exhausting to stay privy to the latest trends and able to predict the next big thing. The state of B2B sales in 2023 Before creating a dynamic strategy, it is essential to understand the current state of B2B sales.

Innovation 246

Innovation Sales Hiring B2B Strategy 246

Intercom, Inc.

JUNE 22, 2021

Buyer behavior is one area that has seen significant change – according to a recent report by McKinsey , 70% of B2B decision makers say they’re now open to making new, fully self-serve, or remote purchases in excess of $50,000, while 27% percent would spend more than $500,000. Create consistent, customer-centric experiences.

Technical Review 233

Technical Review Scale Technology Trends 233

Intercom, Inc.

NOVEMBER 18, 2020

To understand the way support leaders are thinking about automation, we worked with an independent market research firm to survey a random sample of 404 customer support leaders across both B2B and B2C industries in several sectors, including retail, healthcare, and technology. Understanding the automation opportunity.

Customer Support 223

Customer Support Trends Scale Scaling 223

Buffer Resources

SEPTEMBER 3, 2024

But just because we're not tapping into all the mindful, demure trends of the moment doesn't mean we can't have social media success—and our hard work on LinkedIn this year proves it. We want our customers and audience to see us as trusted, reliable, and thoughtful.

Social Media 105

Social Media B2B Interviewing New CTO 105

SaaStr

JUNE 16, 2020

SaaStr Enterprise will take everything we’ve learned from our first two digital events into a one-day event that is structured to provide high-impact and measurable value by connecting top CEOs of B2B companies from $20M – $2B in ARR with the top CIOs, CDOs, CTOs, and CXOs driving innovation in the Cloud. Apply to Attend.

Enterprise 192

Enterprise B2B Venture Capital Cloud 192

Andreessen Horowitz

APRIL 12, 2021

In the past year, we have seen companies of all sizes and across all industries make significant adjustments to their tech stack as technological trends, which were already underway before the COVID-19 pandemic, crested faster and hit harder because of … The post How Tech Stacks Up in B2B appeared first on Andreessen Horowitz.

B2B 145

B2B Trends Technology Enterprise 145

FastSpring

JUNE 22, 2022

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential? How B2B and B2C Are Converging.

B2C 148

B2C Payments SaaS Payments B2B 148

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. What is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

User Pilot

OCTOBER 19, 2024

Get real-time insights into your survey responses, with visual breakdowns of data, NPS score, and trends. Track NPS scores over time with clear visualizations that display feedback trends. 4 Qualtrics for collecting multichannel feedback and B2B market research data Qualtrics NPS surveys.

Software Review 105

Software Review Technical Review Software B2C 105

Neil Patel

OCTOBER 13, 2020

Is your company tapping into its local customers through B2B local SEO? Although business-to-consumer (B2C) brands often leverage local marketing, business-to-business (B2B) ones tend to take a broader approach. B2B brands without storefronts are even more likely to have their local marketing strategies slip through the cracks.

B2B 141

B2B B2C Mobile Transportation 141

ChurnZero

JANUARY 6, 2025

” So what 2025 customer success trends can we anticipate? Trend 1: Customer teams strengthen their revenue focus. Trend 2: AI and automation become transformative. Trend 3: Customer teams double down on outcomes and value. Trend 4: Digitally enhanced human relationships continue to evolve.

Trends 52

Trends Customer Success Scale SaaS 52

Tom Tunguz

AUGUST 16, 2020

During the presentation, we will cover customer success trends and how they impact early stage B2B SaaS companies, share our point of view on how early-stage customer success drives growth, and provide a “game plan” that focuses on the key things to get right from the get-go. My partner, Jamin Ball, will be leading the discussion.

Cloud 306

Cloud B2B Trends Customer Success 306

SaaStr

MAY 27, 2023

First, bear in mind, start-up fundraising has gotten a lot harder than it’s been the past few years. A lot harder.

Venture Capital 291

Venture Capital Startup CTO Churn 291

Tom Tunguz

AUGUST 30, 2020

The marketing pipeline trend should be the pipeline for this quarter, pipeline that’s available to close (ATC). A product leader at a B2B marketing mega-cap shared with me only 7% of marketing spend is targeted to sales prospects, which is why ABM has become so popular. It means the prospect will buy this quarter.

Marketing 357

Marketing Sales B2B Trends 357

SaaStr

SEPTEMBER 14, 2020

B2B txns moving online ??APIs A few key learnings and top trends to consider: #1 There is unlimited potential; even with COVID ‘craziness’ As we continue to face and adapt to the challenges of COVID-19, many companies are turning to Cloud for Business Continuity and growth. B2B transactions move online. .

Technical Review 350

Technical Review Cloud Software Review Technology 350

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. But what makes B2B content good ? According to one study, it also costs over $50 billion annually due to wasted resources alone. Tough question. Interview them.

B2B 137

B2B Technical Advisors SaaS Payments Underperforming Technical Team 137

Valuize Consulting

NOVEMBER 19, 2024

Our world is hyper-connected and data-driven, leading B2B companies are turning to technology to gain deeper insights into client needs and to deliver more proactive, tailored experiences. This technology is elevating B2B relationships, enabling companies to build lasting, profitable partnerships with a focus on both retention and expansion.

B2B 52

B2B Artificial Intelligence Machine Learning Outsourced Development 52

SaaStr

SEPTEMBER 26, 2023

For B2B Generative AI Apps, Is Less More? In the B2B world, the biggest question is, what will the next couple of years look like? On the B2B side, we have different objectives. As we think about how AI impacts the B2B world, we think about GenAI pushing out the frontier of quality. Is less more?

AI 317

AI Generative AI Venture Capital SaaS 317

SaaStr

APRIL 13, 2023

DemandScience is a leader in global buyer intelligence, accelerating demand generation for the world’s largest software, technology and B2B companies.

Scale 263

Scale Compensation B2B Innovation 263

Intercom, Inc.

FEBRUARY 6, 2020

“The shift from serving just consumers to serving consumers and companies is a massive one” For Udemy, investing in a B2B arm seemed too obvious, and too good, an opportunity to ignore. She’s also identified a much bigger trend happening in the world of work that plays to the business unit’s strengths.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

SaaStr

JULY 30, 2024

It’s early, but we can see some trends in terms of the most popular sessions. 4: “ What’s Really Working in B2B AI: 5 Things That Are Actually Working and 5 Things That Aren’t in SaaS AI with Ironclad’s CEO “ Legal is one of the areas that has exploded in innovation with AI.

Scale 280

Scale AI Innovation B2B 280

Buffer Resources

MARCH 14, 2024

Many B2B companies forgo Instagram because it relies so heavily on visuals and “personality,” which is difficult to achieve when marketing payroll or restaurant software.  Playing into Internet trends Internet phenomena like trends and memes can be difficult to balance, especially for B2B companies.

B2B 123

B2B Social Media Entertainment Branding 123

Buffer Resources

APRIL 17, 2024

It’s also one of the first social platforms people looking for a B2B partner go. And because B2B partnerships often take more than just providing card details and hitting Buy, it’s a goldmine of opportunity for building brand awareness – for those who know how to harness it.

B2B 125

B2B Social Media Venture Capital Company Culture 125

SaaStr

MARCH 7, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. The market is currently witnessing a positive trend in terms of both velocity and investor interest. We had a great one last time with Harpinder Singh, Partner at Innovation Endeavors.

Payments 285

Payments Payment Services Payment Solutions Scale 285

SaaStr

MAY 17, 2021

Curated, invite-only networking connecting the top CEOs of B2B companies from $20M – $2B with the top CIOs, CTOs, and CXOs driving innovation in the Cloud. 500 CXOs exploring emerging trends and cloud innovation. Exclusive CEO + CXO Networking. 1000 CEOs ($20m+ ARR) CEOs and investors. APPLY HERE. Tactical Sessions.

Enterprise 276

Enterprise CTO Cloud Innovation 276

USIO

MARCH 7, 2025

This information helps companies identify trends, optimize pricing strategies, and uncover new revenue opportunities. Why B2B SaaS Organizations Choose Usio For businesses looking to simplify payments, reduce costs, and drive growth, Usio delivers cutting-edge integrated payment solutions that fit seamlessly into your operations.

Payments 130

Payments SaaS Payments Payment Solutions Payment Services 130

Sales Hacker

FEBRUARY 14, 2023

Using TikTok for B2B selling might seem unprofessional. But TikTok has proven a powerful channel for B2B messages. In this guide, I’ll take you through the top 5 strategies for leveraging TikTok for B2B sales — backed by research-based stats and live examples. Why use TikTok for B2B sales? TikTok users are 1.7x

B2B 113

B2B Sales B2C Trends 113

Totango

AUGUST 9, 2022

B2B customer segmentation gives you the power to customize your service and even personalize it for individual clients. This article will give you six best practices for optimizing your B2B customer segmentation. What Is B2B Customer Segmentation? This makes it easier to see trends in data and plan strategic actions.

B2B 106

B2B Social Media Market Research Customer Success 106

User Pilot

SEPTEMBER 7, 2023

Interested in building a B2B customer journey map? In this article, we’ll cover B2B customer journey stages, how to build a B2B customer journey map, and the right tools to use. In this article, we’ll cover B2B customer journey stages, how to build a B2B customer journey map, and the right tools to use.

B2B 105

B2B SaaS User Experience Retention 105

SaaStr

FEBRUARY 2, 2023

Tin Men Capital primarily invests in B2B industrial technologies and automation opportunities in Southeast Asia. At Tin Men, our strategy is based on three market gaps that the team has identified through observation of trends in Southeast Asia, and the opportunities that these present.

Cloud spend optimization 264

Cloud spend optimization AWS Scale compliance 264

SaaStr

JULY 2, 2024

What does that mean for the B2B market? Over the last couple of years, that number has trended higher as businesses try to grow through the prior round of valuations. The number of companies has trended higher each year since 2022 and 2023 and will likely continue to rise. It wouldn’t be high-growth in private markets.

Venture Capital 306

Venture Capital Management Scale AI 306

SaaStr

JANUARY 9, 2023

The state of B2B SaaS. We discovered this by first analyzing the changes in the B2B SaaS industry, which stemmed from generational shifts in the following areas: B2B ecosystem. Two decades ago, B2B companies relied on a central figure in the entire company calling the shots on budget and software to invest in.

Social Media 246

Social Media B2C Marketing B2B 246

SaaStr

JUNE 13, 2024

Classic B2B SaaS Last Year vs. Summer ‘24 Where are we today? Gong monitors how many upgrades and expansions they’re seeing, and it’s showing a positive trend. That’s a much bigger value potential for AI. So, yes, it makes sense to replace people with six-figure salaries who are punching cards and filling out expense reports.

Scale 311

Scale AI Sales Underperforming Technical Team 311

Totango

NOVEMBER 27, 2023

This shift presents a compelling opportunity for B2B enterprises to invest in tailor-made tools for their post-sales organizations and customer success (CS) teams. Forrester recognizes the value customer success platforms can provide to B2B companies looking to foster retention, growth, and advocacy.

Trends 98

Trends Customer Success Artificial Intelligence Machine Learning 98