ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. I have spent over 20 years studying and working in the trenches of the membership economy, both with B2B and B2C organizations. The differences between SaaS and B2C companies. 3: Make onboarding seamless.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

FastSpring

OCTOBER 13, 2022

We confirmed this by reviewing sales data from over 300 SaaS and software companies that use our billing platform. In November, software companies see 11% to 24% over the average monthly revenue. FastSpring’s billing platform supports over 3500 SaaS and software companies who have customers found in over 200 countries or territories.

Payment Methods 148

Payment Methods Payment Solutions SaaS Payments Software Review 148

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. Software to track analytics, transfer payments, manage inventory, create videos and for many other things.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

JANUARY 9, 2023

Most Stripe alternatives fall into one of two categories: (1) payment processors, or (2) a billing solution that covers payment processing and other aspects of billing such as fraud detection, checkout, and more. can provide payment processing, order fulfillment, financing options, and more. Table of Contents.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

FastSpring

MARCH 3, 2023

Send invoices and/or payment notifications. View reports on the key performance indicators that drive revenue. Table of Contents FastSpring Chargebee Recurly Chargify Zoho Subscriptions FastSpring handles the entire monthly recurring billing process from subscription management to remitting end-of-year taxes for SaaS companies.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Baremetrics

SEPTEMBER 10, 2021

Before we look at the promised SaaS revenue models, let’s get a couple definitions out of the way. We need to differentiate among three similar sounding but very different concepts: revenue stream, revenue model, and business model. Revenue stream: This is a single source of revenue for a company.

Payments 102

Payments SaaS Payments Revenue Payment Solutions 102

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. FastSpring: All-in-One Billing Solution for SaaS. Recurly: Easily Integrates with Multiple Payment Gateways.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. While Chargebee supports several different payment gateways, you have to set up and configure each one. Responding to and processing chargebacks.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Gather metrics and view reports on monthly recurring revenue. Offer and manage one-time add-ons, coupons, and more.

Payments 125

Payments Payment Features Payment Methods Payment Services 125

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. We saw the momentum increase, and we were nailing that B2C customer. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision. Want to see more content like this?

B2B 161

B2B B2C Scale New CTO 161

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services Payment Features SaaS Payments Payment Services 68

Payrix

SEPTEMBER 10, 2024

In the fast-evolving world of software, Embedded Payments have emerged as a crucial element for software companies aiming to grow their business, enhance customer experiences, and streamline transactions for consumers. Embedding payments into the platform experience makes this possible for software companies to deliver on those expectations.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

Baremetrics

JULY 8, 2021

Right away, its analytics tools made it easy to calculate key SaaS metrics and segment customers based on customizable attributes. MetricFire allows you to use Graphite-as-a-service to have your metrics displayed on user-friendly and aesthetically-pleasing Grafana dashboards. Solution: They signed up for Baremetrics. Table of Contents.

Payment Services 105

Payment Services Payment Solutions Payments SaaS Payments 105

ProfitWell

NOVEMBER 21, 2019

The way you process B2B payments matters. To keep your company thriving, you need a fast, reliable method for collecting payments for services rendered. Understanding the intricacies of the B2B payments process, and the solutions that can help, will ensure that you’re never struggling to receive these payments.

Payment Services 52

Payment Services Payment Solutions Merchant Services SaaS Payments 52

FastSpring

MARCH 15, 2023

SaaS accounting software can help you automate: Recurring invoicing. Payment processing. Payment reconciliation. Payment reminders. And more … However, it’s almost impossible to find one accounting software solution that satisfies all your needs as a SaaS company. Global payment processing.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. In their early stages, SaaS software startups typically target the early adopters in the tech or mid-market segments.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Account refers to a record of primary and background information about an individual or corporate customer, including contact data, preferred services, and transactions with your company. . AB Testing. Account-Based Marketing. Account Development Representative.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Education has impacted both the supply of … we’re talking about the B2B SaaS entrepreneurs and the supply of investors. Maybe fifty of them are B2B SaaS. It’s become cheaper.

New CTO 175

New CTO Sales Hiring B2C CTO Hire 175

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. But for SaaS businesses, PayPal lacks the analytics and reporting features they need to support sustainable growth. PayPal analytics provide limited value for SaaS companies PayPal offers users the ability to conduct seamless online payments.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

Point Nine Land

MAY 22, 2020

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst this means that B2B marketplaces may be tougher to build than their B2C counterparts, it should, in theory, result in more engagement and higher retention rates.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Baremetrics

JUNE 27, 2021

Hopper How can you know if your SaaS business is profitable or not? That’s where SaaS metrics come into play and tell you what you need to know. To get a brief overview: Profitwell is a tool that can provide analytics for SaaS businesses. It has a variety of tools that monitor and analyze the performance of SaaS businesses.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. The worst thing about it is that a healthy chunk of that “reliable” revenue is actually pretty unreliable. Dunning is the process of communicating with subscribers with overdue accounts. Yes, we’re talking about churn. What is churn? Probably not.

Payment Methods 96

Payment Methods Churn Payment Features Subscription 96

FastSpring

APRIL 1, 2021

I want to sign up and try that service! ”. Luckily, you can take a lot of actions to influence that process and showcase your value. Or maybe the onboarding process is too complicated. The activation process solely focuses on conversion. There’s a science to SaaS pricing, and you should always be evaluating your pricing.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

ProfitWell

JANUARY 2, 2020

We’ll talk through the importance of audience targeting, the kinds of resources that are helpful, and the ways to differentiate between B2C and B2C sales. The most important distinction you can make between different customers is whether your company is selling to individual customers (B2C) or to businesses (B2B). Let’s dive in.

B2C 52

B2C Payment Features Subscription Payments 52

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Related: Can SaaS Companies Afford to Ignore Sales Taxes and VAT?

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Baremetrics

SEPTEMBER 15, 2021

Software monetization is simply the act of generating revenue from software. Check out the MRR graphs right here: Sign up for the Baremetrics free trial , and start monitoring your subscription revenue accurately and easily. Payment ii. Using Baremetrics to monitor subscription revenue. That’s the dream!

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? What’s the essential marketing stack every SaaS should have regardless of size?

Sales Hiring 185

Sales Hiring Payment Methods Payment Solutions Marketing 185

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million now Homeadvisor).

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

FastSpring

JANUARY 8, 2019

They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. The AOV can be calculated by dividing the total number of orders received by the total sales revenue.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

Baremetrics

SEPTEMBER 15, 2021

For a SaaS business to survive, it needs to track its business data. For a SaaS business to thrive, it needs to deeply understand what the business metrics mean for the state of the business. Now, in this ongoing series of comparisons, we discuss two of the best subscription analytics dashboards for SaaS: Baremetrics vs. ProfitWell.

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

Sales Hacker

JULY 16, 2020

But look closer and you’ll see Giphy is yet another beneficiary of the Era of the Ecosystem — this paradigm in SaaS where the ability to integrate your technology into other products is just as important as your product itself. Every vertical in SaaS looks just as large and exciting as this one.

Scale 122

Scale Payments SaaS Payments Payment Solutions 122