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A Look Back at Q1 '24 Public Cloud Software Earnings

Clouded Judgement

The 62 companies that I’ll discuss here (which is not an exhaustive list, but is still comprehensive) all reported quarterly earnings sometime between April 24th – June 10th. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. net retention and CAC payback).

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State of SaaSOps 2024: Consolidation is the new IT mantra

BetterCloud

BetterCloud’s 2024 State of SaaSOps report found that for the first time ever, SaaS growth stalled – for the first time ever. In this mini-release, we want to delve into this eye opening finding from this year’s report ( coming July 9! ). The 2024 State of SaaSOps report validates this. The loudest directive?

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Mar 04 – Customer Success Jobs

SmartKarrot

Handling and resolving client issues by partnering with internal Global-e professional teams, setting the right expectations with clients, and exceeding them.

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SaaS vendor management: The definitive guide for 2025

BetterCloud

Lets dive into how to navigate the complexities of SaaS vendor management, focusing on cost optimization and risk mitigation to benefit both your IT systems and your financial health. Vendor management tools Consider investing in software that offers centralized vendor information, automation capabilities, analytics and reporting.