OPEXEngine

FEBRUARY 13, 2020

To stay on top of the fast paced, evolving digital world, issues like hiring and managing a diverse and highly skilled SaaS workforce, as well as security and privacy concerns impacting everything from customer contracts to product strategies and new market development, HR and security management is being elevated into in the C-Suite.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. Ask him about his thoughts on what companies are looking for in a RevOps role or where companies go wrong trying to hire/ build their RevOps function.). Alex Miller , Director of RevOps at Sendoso.

Scale 122

Scale Technical Cofounder Technical Advisors Sales Hiring 122

Baremetrics

DECEMBER 7, 2023

This is a good sanity check to see if you are spending enough in your tech in your forecasts and even enables you to benchmark yourself against other SaaS companies. You’ll probably want to include Contract Labor – R&D for any product-related contractors you work with. Don’t forget the payroll’s subaccounts).

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

OPEXEngine

OCTOBER 31, 2019

Over the past decade benchmarking software and SaaS companies , I’ve had the chance at OPEXEngine to work with hundreds of amazing Finance execs who work incredibly hard at getting the right data to support their company’s goals. SaaS Finance Benchmarks. Ability to accurately benchmark key metrics against peers and market leaders.

Finance 40

Finance CTO Hire Headcount Sales Hiring 40

Crafty CTO

APRIL 17, 2023

If you’re the CEO and not deeply technical, having a CTO or fractional CTO that can understand emerging AI and then translate that raw material into “most potentially impactful for us” is a great option, and can flow smoothly to the next point. Stay up on what’s emerging.

Artificial Intelligence 8

Artificial Intelligence CTO Hire ChatGPT AI Search 8

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. We also measure NPS, and we benchmark that across all acquisitions. Gabby: We probably track 50 to 60 KPIs, so I’m not going to multiply that times four. That would just be crazy.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Chart Mogul

JULY 1, 2020

We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. As people or members of the same team, we’re biased.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Chart Mogul

JULY 1, 2020

We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. As people or members of the same team, we’re biased.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Tom Tunguz

NOVEMBER 18, 2021

Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. The first is the company sell 3 or 5 year contracts that are non-refundable and non-cancellable at relatively small ACVs of $35k.

CTO Hire 362

CTO Hire CTO Coach Benchmarks Scale 362

SmartKarrot

AUGUST 16, 2022

Only when some metric goes off the benchmark can you know something is wrong. These annual executive business meetings are a wonderful time to discuss contracts. Whatever suits the customer would be the right time. The CTO or chief product officer who understands, uses, and appreciates the products must come on board.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

AUGUST 15, 2020

From contract signature to launch. Touching it, playing with it in a way a CIO or CTO might not before? We will do some support work, some aggregate benchmarking, things like that, that we can provide. ” Loren Padelford: And so I’d applied for contracts. I have a one year contract. Jason Lemkin: Yeah.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

Andreessen Horowitz

DECEMBER 4, 2023

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. We pulled benchmarks for R&D spend from private and public companies in application, infrastructure and security, and consumer internet.

Underperforming Technical Team 120

Underperforming Technical Team Benchmarks CTO Hire New CTO 120

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 214

Scale Enterprise Scaling Sales Hiring 214

SaaStr

MARCH 1, 2019

And this is not just about something you do in a later stage, when you raise that $120,000,000 that PJ from Sherpa had done, but something you can do at the series A stage when you’re doing small hires to build out your team. I used to be a CTO and operator, co-founder of a SaaS start up. One other thing would be talent pickup.

Outsourcing Services 113

Outsourcing Services Sales Hiring CTO Hire Technical Review 113

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. And how do you contract to that?

CTO Hire 173

CTO Hire compliance Scale Startup 173

Sales Hacker

FEBRUARY 18, 2025

Discussed in this Episode: When to hire your first account executives Key traits to look for in early sales hires Structuring compensation for first sales reps Should you ‘hire the buyer’ to be your sales rep? 31:55 Hiring for grit, curiosity & determination. What does Joe look like at that time?

Sales Hiring 99

Sales Hiring CTO Hire Scale VP of Engineering 99

Scytale

OCTOBER 28, 2024

Between building a product, attracting customers, and hiring the right team, it’s a lot. ISO 27001 : This one’s a global benchmark for information security management. There’s no denying it, startups have to navigate a ton of challenges. But one thing you definitely don’t want to overlook is compliance.

Technical Review 52

Technical Review Startup compliance CTO Hire 52

SaaStr

AUGUST 7, 2021

Chetan Puttagunta, General Partner @ Benchmark. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Christa Diaz, Senior Director, Customer Success @ Hired. Amy Pisano, CRO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Brian Peterson, CTO @ Dialpad.

VP of Engineering 279

VP of Engineering Technical Cofounder CTO Coach CTO Hire 279

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? What benchmarks should startups bake into the agreements? *

VP of Engineering 159

VP of Engineering CTO Hire Technical Review Sales Hiring 159