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“What Do You Mean They Quit?!” Don’t Give Your Engineers a Reason to Leave with Notion’s Head of Engineering: Michael Manapat, Change.org’s CTO: Elaine Zhou, and Plato’s CEO: Quang Hoang (Video)

SaaStr

Co-founder and CEO of Plato, Quong Hoang, the #1 mentoring platform for engineering leaders , helped moderate a discussion between CTO of Change.org, Elaine Zhou, and Head of Engineering at Notion, Michael Manapat, on this subject. What professional benchmarks do your employees need to know to ensure they’re in the right place?

CTO Coach 211
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How to Think of R&D Spend

Andreessen Horowitz

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. We pulled benchmarks for R&D spend from private and public companies in application, infrastructure and security, and consumer internet.

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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

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2020 SaaS C-Suite Evolving to Support Product and Customer Lifecycle Management

OPEXEngine

To combat this and be more agile, SaaS management is morphing and restructuring functional management and multiplying the number of new C-Suite titles like Chief Customer Officer, Chief Revenue Officer, and Chief Product Officer, not to mention Chief Performance Officer and Chief Security Officer. Chief Performance Officer.

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How to Categorize Expenses in a SaaS Startup v2.0

Baremetrics

What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. For example, if you know your advertising spend is $20,000 a month and it results in 200 new customers, your CAC is $100. Let’s start with Payroll – Support.

Startup 90
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PODCAST 131: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh

Sales Hacker

Hiring managers are also just trying to sell as well. Do you create broader richer data sets and sell those back to companies for benchmarking purposes? Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager. In some cases it does.

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The Ultimate SaaS Pricing Resources Guide

OpenView Labs

New for 2020: SaaS Pricing and COVID-19. The 2020 SaaS Product Benchmarks Report. In this brand-new report, we finally answer the question “Freemium or free trial?” Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. Nudging Customers with Behavioral Tactics.

Pricing 135