User Pilot

OCTOBER 26, 2023

We also share benchmarks, important metrics to track, and best practices. TL;DR Software ROI, or Return on Investment , represents the financial and business benefits of implementing a software application while factoring in the cost of the investment. Assess estimated returns over the software’s whole lifetime.

Outsourcing Services 105

Outsourcing Services Software Outsourced Development SaaS 105

User Pilot

MARCH 19, 2024

Thanks to that, the development team can collect user feedback and test the feature before rolling it out to all users. When new feature ideas are successfully validated , the development team starts building the feature. A feature rollout is a software development technique involving a gradual release of new features and updates.

Software Development 105

Software Development Scale Development Benchmarks 105

Totango

DECEMBER 1, 2021

The agile approach is borrowed from the software development industry, where it is used to optimize collaboration between development teams and clients. Develop an agile execution plan. Standardize your documentation approach by developing a requirements template. Develop an Agile CS Execution Plan.

Innovation 103

Innovation Customer Success Government Scale 103

Andreessen Horowitz

SEPTEMBER 25, 2023

While a lot of the focus today is on the development of foundational large language models (LLMs) , the transformer architecture was invented only 6 years ago, and ChatGPT was released less than a year ago. The light bulb was invented in 1879, but it wasn’t until 1930 that 70% of US houses had electricity.

Artificial Intelligence 139

Artificial Intelligence AI Scale ChatGPT 139

The SaaS Garage

DECEMBER 4, 2017

Led by General Catalyst Partners, with participation from existing investors Benchmark Capital, Balderton Capital, and Point Nine Capital, the round puts the total funding raised to date to $45 million. Building a modern business means building software, and the way software is built changed dramatically.

Software Development 61

Software Development Benchmarks Finance Enterprise 61

User Pilot

AUGUST 23, 2023

The recommended certifications for developing professional skills and improving hiring chances are Google Analytics Individual Qualification, Tableau Desktop Specialist, and Microsoft Certified: Data Analyst Associate. Product analysts are now at the core of product development. Microsoft Certified: Power BI Data Analyst Associate.

Technical Advisors 98

Technical Advisors Technical Review Data Analysis Software Review 98

Sales Hacker

OCTOBER 31, 2018

For example, your email to a veteran IT director with 30 years of experience in the manufacturing field shouldn’t sound the same as the one you send to an up-and-coming software developer. Nearly 70 percent of companies that came up short neglected such research, according to Cintell’s 2016 B2B benchmark study. DON’T: Overdo it.

Scale 87

Scale Marketing Sales Hiring Benchmarks 87

OPEXEngine

JANUARY 17, 2020

Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. The first is a production environment which handles all customer activity, the second is a development environment which handles all of the internal software development and testing. Benchmarking SaaS Cost of Goods and Gross Margins.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

SaaStr

JUNE 10, 2021

You most likely are linking to external sources of data, external software packages that you embed in the product and turn into what you’re delivering to the customers. Software has penetrated everything and everything has penetrated software. You have to vet the hackers and make sure they can be trusted.

Outsourcing Services 162

Outsourcing Services Marketplace as a Service Outsourced Development Scale 162

User Pilot

JANUARY 15, 2024

A robust SaaS dashboard enables data-driven decision-making for founders, department heads, product managers/marketers, and software developers. Customer acquisition costs are usually benchmarked against lifetime values. These B2B metrics also give you an idea of more abstract concepts like product-market fit. Decision-making.

Metrics 105

Metrics SaaS Customer Lifetime Value Retention 105

User Pilot

OCTOBER 27, 2023

For example, if your sales team uses benchmarks to sell the product, you could develop a website or video resource that allows users to get familiar with the data on their own. That’s why it’s always worth trying to embed self-serve elements in your sales funnel whenever possible.

Enterprise 105

Enterprise Business Scale Customer Lifetime Value 105

Audacix

JUNE 9, 2023

Static Application Security Testing tools (SAST) SAST application security tools analyze your source code to identify potential security vulnerabilities during the development process. The best static analysis tools also provide software composition analysis (SCA) capability.

Software Review 66

Software Review Software DevOps as a Service AWS 66

Audacix

DECEMBER 3, 2022

About 70% of cloud application users say software quality affects their purchasing decision. That tells cloud providers how much they should invest in developing high-quality SaaS applications. But 63% of their clients also claim that software data security is their primary concern when purchasing cloud services.

Cloud 52

Cloud Software SaaS Software Development 52

Audacix

AUGUST 22, 2022

It's one of the last steps on your journey to building a culture of security within your software development team. At least annual CIS benchmarking via cloud console penetration testing services. Grey-box manual penetration testing services to an ASVS v4 standard. In this case, the "service organization" is your company!

Software Review 75

Software Review Development Team Review Systems Review Software 75

SaaStr

AUGUST 29, 2019

I’m gonna kind of seek out some benchmarks to see if we should try. Again, I dated myself even more so it was the first popular agile software development process. I just had our call for example, was my CRO yesterday and we were discussing some, some adjustment to the sales model. It was kind of kind of funky.

Sales Hiring 125

Sales Hiring Scale Outsourcing Services Scaling 125

Baremetrics

AUGUST 11, 2021

By using a standardized best practice methodology, the company can benchmark accurately against its competitors. For example, suppose an API developer is contracted to implement an API feed for a new SaaS client being onboarded. This is an international standard developed by the International Accounting Standards Board.

Payment Methods 59

Payment Methods SaaS Payments Payment Features Payment Services 59

User Pilot

APRIL 26, 2024

It offers advanced analytics at an affordable price for medium-sized businesses and supports client- and server-side tracking through an SDK (software development kit). Monitor those metrics and assign benchmarks to each one. Users enjoy its interactive dashboard but wish it was easier to explore. Target meter.

Software Review 105

Software Review Software Scale Systems Review 105

Panintelligence

FEBRUARY 7, 2024

User-friendly delivery of clear and concise answers is the benchmark, and self-serve is fast becoming the ‘norm’. Since its debut in the 1980s, no-code has changed the game when it comes to developing applications—and launching them at speed. Embedded analytics: To develop in-house or outsource? has finally been put to bed.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52

User Pilot

AUGUST 19, 2024

Embarking on a career as a product assistant involves a combination of education, skills development, and practical experience. product assistants are essential in guiding product development and enhancing software solutions. Conduct competitive analysis to benchmark product performance and identify opportunities.

Market Research 52

Market Research Interviewing Onboarding Trends 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat.

Cloud 113

Cloud Scale AWS Machine Learning 113

Audacix

DECEMBER 13, 2018

I say "unfortunately", not only because this manner of software delivery leads to frustrated users and high churn, but also because costs balloon and you end up scratching your head, having to read articles like this one. Think of it this way: software testing is to a great user experience, what software design is to software development.

Outsourcing Services 40

Outsourcing Services Outsourced Development Software Software Delivery 40

Outseta

AUGUST 23, 2017

The tech companies that I cited in my examples above all practiced agile software development, for example. The basic premise of agile software development is that fast iterations rather than a few larger leaps will help products progress faster. For whatever reason, these items remain fairly rigid.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

How To Buy Saas

SEPTEMBER 24, 2024

You can take informed decisions to plan for company expansions, product development, investments, and plan strategies. You can determine your company’s true value by benchmarking the valuation against industry standards. It will help you determine your company’s growth potential and profitability in the future.

SaaS 52

SaaS Business Compensation Customer Lifetime Value 52

OPEXEngine

FEBRUARY 18, 2020

That said, when it comes to the capitalization of software development costs, GAAP has it dead wrong. So even if you do not fully buy into the arguments below, your SaaS company is in the minority if it is still capitalizing software development expenses. State of the Market: Here is the good news.

Software Development 78

Software Development Development Software SaaS 78

User Pilot

JANUARY 29, 2023

Clearly define the responsibilities of agile team members, especially when transitioning from Waterfall development. This is different from traditional waterfall project management, where software development happens over a long period in large batches. That’s what sets the direction for the whole development process.

Management 98

Management Software Review Technical Review Benchmarks 98

OPEXEngine

AUGUST 31, 2021

Editor’s note: We’d like to thank our friends at OPEXEngine for contributing their benchmarks, insights, and expertise to this article. Tech debt refers to issues in legacy code that slow the development process, impact developers’ efficiency and productivity, and negatively impact the quality of the final output.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Editor’s note: We’d like to thank our friends at OPEXEngine for contributing their benchmarks, insights, and expertise to this article. Tech debt refers to issues in legacy code that slow the development process, impact developers’ efficiency and productivity, and negatively impact the quality of the final output.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Mattermark

AUGUST 16, 2017

We offer competitive salaries, a flexible work schedule, unlimited vacation, medical/dental/vision benefits, and the overflowing gratitude of software development teams around the world. In their own words: We are a geographically-distributed team headquartered in the Union Square neighborhood of NYC.

Software Engineering 40

Software Engineering Benchmarks Software Development Engineering 40

Full Session

NOVEMBER 6, 2022

The company provides a series of comprehensive guides and video tutorials, but the process is complicated, and you’ll need help from a software developer. It helps you identify issues individual users face and develop ideas for improvement. Mixpanel has a standard help center and offers detailed developer documentation.

Software Review 52

Software Review Underperforming Technical Team Business Technical Review 52

SaaStr

JANUARY 30, 2025

At GitHub, the initial focus was on getting people onto the software development platform, which led to a focus on professional services , while at Notion, the focus was on onboarding customers and providing hands-on support due to the product’s learning curve.

Technical Review 270

Technical Review Customer Success Scale Software Review 270

Stax

MARCH 20, 2025

Talk to sales Types of Pricing Strategy and Who Should Use Them Many entrepreneurs focus the bulk of their time on product development, while paying little attention to finding and implementing a right-fit pricing strategy. This strategy is often used by tech companies to recoup the costs of developing the new product.

Underperforming Technical Team 88

Underperforming Technical Team Pricing Payment Methods Development 88