Benchmarks New CTO Payments 
OpenView Labs
JULY 2, 2020
New for 2020: SaaS Pricing and COVID-19. The 2020 SaaS Product Benchmarks Report. In this brand-new report, we finally answer the question “Freemium or free trial?” About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. SaaS Pricing Basics.
Baremetrics
MAY 4, 2020
And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue.
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ProfitWell
SEPTEMBER 5, 2019
Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. After all, the only way to crack the subscription growth code is to understand businesses at the deepest level, and we never wanted to do this alone.
SaaStr
AUGUST 15, 2020
362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.
SaaStr
JULY 19, 2019
Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. What benchmarks should startups bake into the agreements? * How has Peter found the transition from CTO to CEO this time?
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