OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. The 2020 SaaS Product Benchmarks Report. In this brand-new report, we finally answer the question “Freemium or free trial?” Don’t leave revenue on the table, drive growth by optimizing your pricing. Nudging Customers with Behavioral Tactics. Tips on Enterprise Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Sales Hacker

MAY 5, 2021

Here are just a few topics that our RevOps leaders talk about in Linkedin posts, articles and podcasts: Revenue acceleration plans. A career in RevOps is a great way to help your career, and have a big impact on revenue. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job.

Scale 109

Scale Technical Cofounder Technical Advisors Sales Hiring 109

SaaStr

APRIL 16, 2019

When we benchmarked ourself, when we started this company, we didn’t say we wanted to be the biggest company in Raleigh. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 176

CTO Hire Travel Underperforming Technical Team CTO Coach 176

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. Lauren and Rob shared a range of benchmarks that executive management should consider to accurately assess R&D ROI and resource allocations. .

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

OPEXEngine

FEBRUARY 13, 2020

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Customer Officer or Chief Revenue Officer (CRO).

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Baremetrics

DECEMBER 7, 2023

Benefits of using Expense Categories in SaaS The main expense categories for any SaaS company are: Cost of Revenue Research & Development Sales & Marketing General & Admin These four categories are the standard for describing costs and expenses of any SaaS company from Salesforce to Zoom to your startup. New Gross Margins?

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

Baremetrics

MAY 4, 2020

And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue. That way, you can see exactly how much revenue you’re recovering from each email, performance over time and other info.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

ProfitWell

SEPTEMBER 5, 2019

Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. Chargify has made it their mission to knock down these walls and make your life easier when it comes to generating and managing subscription revenue.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Frontegg

NOVEMBER 4, 2021

Under his supervision, HubSpot has become a true industry benchmark. Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 It’s no secret that HubSpot has become a household Marketing name over the last decade (over 100k customers and $1 billion in revenue). . #3 – Eric Peters.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. David Garcia , CEO of ScoutLogic.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. We also measure NPS, and we benchmark that across all acquisitions. I would also encourage you as a new executive to have a separate executive coach.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. David Garcia , CEO of ScoutLogic.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 214

Scale Enterprise Scaling Sales Hiring 214

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Where do founders make mistakes in negotiation?

CTO Hire 167

CTO Hire compliance Scale Startup 167

Crafty CTO

JUNE 28, 2023

MosaicML MPT-30B and MPT-7B Models First off—it wasn’t the MPT-7B model that was the news over the past week, it was MPT-30B , announced June 22nd. This chart from MosaicML compares the two models’ capabilities: MPT-30B isn’t benchmarked completely on the LMSYS leaderboard , but 7B is there and competitive.

ChatGPT 52

ChatGPT Scale AI Generative AI 52

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. What benchmarks should startups bake into the agreements? * How has Peter found the transition from CTO to CEO this time?

VP of Engineering 157

VP of Engineering CTO Hire Technical Review Sales Hiring 157