SaaStr

APRIL 16, 2019

When we benchmarked ourself, when we started this company, we didn’t say we wanted to be the biggest company in Raleigh. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 178

CTO Hire Travel Underperforming Technical Team CTO Coach 178

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. Lauren and Rob shared a range of benchmarks that executive management should consider to accurately assess R&D ROI and resource allocations. .

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

OPEXEngine

FEBRUARY 13, 2020

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Customer Officer or Chief Revenue Officer (CRO).

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Baremetrics

DECEMBER 7, 2023

Benefits of using Expense Categories in SaaS The main expense categories for any SaaS company are: Cost of Revenue Research & Development Sales & Marketing General & Admin These four categories are the standard for describing costs and expenses of any SaaS company from Salesforce to Zoom to your startup. New Gross Margins?

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

Baremetrics

MAY 4, 2020

And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue. That way, you can see exactly how much revenue you’re recovering from each email, performance over time and other info.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

ProfitWell

SEPTEMBER 5, 2019

Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. Chargify has made it their mission to knock down these walls and make your life easier when it comes to generating and managing subscription revenue.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Frontegg

NOVEMBER 4, 2021

Under his supervision, HubSpot has become a true industry benchmark. Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 It’s no secret that HubSpot has become a household Marketing name over the last decade (over 100k customers and $1 billion in revenue). . #3 – Eric Peters.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. David Garcia , CEO of ScoutLogic.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. We also measure NPS, and we benchmark that across all acquisitions. I would also encourage you as a new executive to have a separate executive coach.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. David Garcia , CEO of ScoutLogic.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

NOVEMBER 13, 2024

billion in annual recurring revenue. Ben Calderon, Samsara’s CTO who runs the hardware team did the hardware at Meraki. Once you start hearing 80 percent of customers are interested in something, a new product expansion, feature, or hardware, you should probably do it. So how did it garner success so quickly?

Scale 276

Scale CTO Coach New CTO Technical Review 276

Crafty CTO

JUNE 28, 2023

MosaicML MPT-30B and MPT-7B Models First off—it wasn’t the MPT-7B model that was the news over the past week, it was MPT-30B , announced June 22nd. This chart from MosaicML compares the two models’ capabilities: MPT-30B isn’t benchmarked completely on the LMSYS leaderboard , but 7B is there and competitive.

ChatGPT 52

ChatGPT Scale AI Generative AI 52

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 271

Payment Methods Merchant Services Scale Payments 271

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 212

Scale Enterprise Scaling Sales Hiring 212

Andreessen Horowitz

DECEMBER 4, 2023

And, especially when you’re considering integrating a new technology platform into your business—like AI today, or cloud a decade ago—how do you invest in innovation without losing control of your runway and budget? Map your spend to your product roadmap, then attach an expected ROI and timeline for the expected return.

Underperforming Technical Team 120

Underperforming Technical Team Benchmarks CTO Hire New CTO 120

SaaStr

JANUARY 17, 2020

What can they do to enforce a sense of urgency when signing new clients? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Where do founders make mistakes in negotiation?

CTO Hire 173

CTO Hire compliance Scale Startup 173

Sales Hacker

FEBRUARY 18, 2025

If one new AE has a hundred calls made a week, and the other has three hundred, and is converting more of them, Well, that’s a pretty good sign that the second one is more effective. You know, you mentioned people that are constantly having new contextual experiences, high intensity, high in curiosity, like. Scott Barker: Yeah.

Sales Hiring 96

Sales Hiring CTO Hire Scale VP of Engineering 96

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. What benchmarks should startups bake into the agreements? * How has Peter found the transition from CTO to CEO this time?

VP of Engineering 157

VP of Engineering CTO Hire Technical Review Sales Hiring 157