Clouded Judgement

JUNE 19, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback). Subscribe now What Happened in Q1?

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure. So that gets complex.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Merchant Services 158

Baremetrics

JULY 7, 2021

For SaaS companies, success depends highly on using key metrics to track financial growth and enhance visibility into all the key performance indicators. Another major interest is comparing one's growth and performance with other companies in similar SaaS niches. All the data your startup needs 1 What are SaaS financial Benchmarks?

Benchmarks 105

Benchmarks SaaS Payments SaaS Payments 105

SaaStr

MARCH 17, 2020

Blissfully unveiled their SaaS Trends 2020 report, hitting on a few highlights in the virtual presentation. SaaS app usage across all companies is up 30%, and spend is up 50%. ~80% 80% of the top 100 SaaS apps are HQ’d in US, more heavily-concentrated than broader tech. . ~80% Blissfully . SaaSOptics .

Sales Hiring 233

Sales Hiring Scale Payment Features Marketplace as a Service 233

FastSpring

JANUARY 31, 2023

Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

BetterCloud

JANUARY 3, 2025

SaaS has revolutionized how we work, but let’s be honest, managing all those subscriptions can feel like juggling flaming torches. You’re dealing with contracts, security concerns, and costs that seem to spiral out of control. This blog is your guide to conquering SaaS chaos. It’s about sanity.

Management 52

Management SaaS compliance Benchmarks 52

SaaStr

AUGUST 26, 2024

With so much change in SaaS, Cloud, and AI the past few years, it’s albeit become much harder to predict so many things — including how events will go. They explore the unique challenges and opportunities presented by different approaches, from subscription-based models to enterprise solutions. The 10th Annual!!

Benchmarks 293

Benchmarks Finance Business Model Forecasting 293

User Pilot

JUNE 27, 2024

Learn more about industry benchmarks in our latest SaaS Product Metrics Report. Customer activation rate is crucial for SaaS companies as it impacts all other success metrics, like revenue. Activation rate benchmarks for various industries in 2024 range from 54.8% User activation rate benchmarks in 2024.

Benchmarks 105

Benchmarks SaaS Social Media Onboarding 105

The Angel VC

NOVEMBER 30, 2017

While doing some research for another post I just stumbled on this excellent overview from Pacific Crest on the churn rates of publicly listed SaaS companies. I’ve seen posts with churn benchmarks of public SaaS companies before, but this one is by far the most comprehensive collection I’ve seen and I think it’s very useful.

Churn 226

Churn SaaS Retention Metrics 226

SaaStr

MAY 29, 2020

On the other hand, as a group, SaaS stocks and companies are at an all-time high: The root cause may be as simple as most of the decacrorns in SaaS seems to be getting a “Covid boost” Zoom, Atlassian, Slack, RingCentral, Five9, etc. But most SaaS companies aren’t exactly like these Covid Beneficiaries.

Healthcare 306

Healthcare Travel Benchmarks Payment Features 306

Baremetrics

AUGUST 20, 2021

How are you doing compared to other SaaS companies? We built the Baremetrics Benchmarks feature to answer these questions. We collected data from 800+ small and medium sized subscription companies using Baremetrics, anonymized it, and aggregated it to provide benchmark data for key metrics and subscription pricing.

Benchmarks 97

Benchmarks Subscription Payment Features Churn 97

User Pilot

JULY 14, 2024

That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. You will also learn how to increase it for your SaaS product! Companies analyzed in the Product Metrics Benchmark Report by industry. Userpilot’s SaaS Product Metrics Benchmark Report 2024.

Benchmarks 105

Benchmarks Scale Onboarding Metrics 105

ChurnZero

JUNE 24, 2022

What does this mean for B2B SaaS businesses? In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. It’s the largest survey of private SaaS companies in the world with over 1,500 responses.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

Practical Advice on SaaS marketing

FEBRUARY 1, 2019

Ok, let me remind us all of the blatantly obvious: “SaaS” stands for “software-as-service.” But looking at the way most SaaS solutions are marketed, too often it’s all about the “software”, and not much about the “service.” They’re paying a regular subscription fee for access to the software features… and a whole lot more.

SaaS 164

SaaS Benchmarks Subscription Payment Features 164

Clouded Judgement

APRIL 4, 2024

There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses. We believe that the future of cybersecurity is data security—if your data is secure, your business is resilient. Data Threat Analytics.

Benchmarks 120

Benchmarks Data Cybersecurity Cloud 120

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. The same could also be true for your SaaS business. In our B2B SaaS Pricing Masterclass , we detail the importance of SaaS pricing and how to get it right for your audience.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

FastSpring

APRIL 2, 2019

Understanding SaaS metrics can be a bit daunting when you first look at your financial reports. To spare you the headache, here’s a quick guide to help you make sense of subscription finance—starting with monthly recurring revenue. What is Monthly Recurring Revenue? Calculating Monthly Recurring Revenue.

Finance 113

Finance Payment Features Subscription Revenue 113

Chart Mogul

OCTOBER 17, 2024

But as we grew, especially with the introduction of manual invoicing, it became nearly impossible to keep track of our performance.” The solution: ChartMogul’s ready-to-use Subscription Analytics Seeking advice from seasoned founders, Patrick decided that buying an off-the-shelf solution was the best route.

Payment Solutions 52

Payment Solutions Payment Methods Payment Features Payments 52

Kellblog

OCTOBER 30, 2022

KeyBanc Capital Markets (KBCM) recently published their 13th annual private SaaS company survey. The first thing to remember about this survey is that it’s private SaaS companies. Net: this is not VC-backed SaaS companies (62% are), this is not IPO-track SaaS companies (presumably some small subset of that 62%).

Metrics 143

Metrics SaaS Benchmarks Churn 143

Chart Mogul

JANUARY 22, 2021

Have you ever wanted to ruin a SaaS party? We’ve collected the most important information on the topic — from a definition and formulas to benchmarks and discussions on how to use churn. Churn is a concept specific to subscription businesses. Deep cuts: The Ultimate SaaS Churn Rate Cheat Sheet (ChartMogul).

Churn 136

Churn SaaS Benchmarks Subscription 136

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Clouded Judgement

OCTOBER 3, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., FCF Margin FCF is an important metric to evaluate in SaaS businesses.

Cloud 167

Cloud Software Benchmarks Retention 167

SaaSOptics

FEBRUARY 13, 2022

Getting SaaS Accounting and Financial Operations Right in 2022. According to Gartner, the SaaS industry is projected to grow to a staggering $121B in 2021, a 15% increase from 2020. So, what is SaaS accounting, and how will it affect your business? It must be recognized over the duration of the subscription. The result?

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

SaaStr

SEPTEMBER 7, 2022

Demodesk’s CEO, Veronika Riederle, and VP of Revenue, Lauren Wright, answer the most pertinent questions on scaling a SaaS start-up as they take us through lessons learned from the three stages of growth. Going from $0 to $1M ARR is the first baby step for any SaaS startup. Product-Market Fit . How to get the first ten customers.

Sales Hiring 246

Sales Hiring Scale Revenue Sales 246

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. As a business owner or founder, you worry far less about how much cash is in the bank with the predictability that Monthly Recurring Revenue (MRR) brings. How do I upgrade a subscription in Stripe?

Payment Features 97

Payment Features Subscription Software Review Payments 97

Clouded Judgement

APRIL 11, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., FCF Margin FCF is an important metric to evaluate in SaaS businesses.

Cloud 184

Cloud Software Azure AWS 184

Clouded Judgement

DECEMBER 21, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., FCF Margin FCF is an important metric to evaluate in SaaS businesses.

Cloud 184

Cloud Software Benchmarks Retention 184

Clouded Judgement

SEPTEMBER 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback).

Cloud 176

Cloud Software Benchmarks Retention 176

Clouded Judgement

APRIL 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., net retention and CAC payback). Subscribe now When Will Macro Improve?

Cloud 167

Cloud Software Benchmarks Retention 167

Chart Mogul

JUNE 1, 2023

Retention is one of the most important metrics when building a successful SaaS business. Retention is one of the most important metrics when building a successful SaaS business. Then, we’ll share some practical advice for tracking retention metrics and suggest 4 strategies SaaS businesses can use to improve customer retention.

Retention 90

Retention Metrics Benchmarks Scale 90

Kellblog

MARCH 17, 2022

Earlier this week I appeared on a webinar with You Mon Tsang , founder and CEO of ChurnZero , a SaaS application aimed at helping subscription businesses reduce churn. Net revenue retention (NRR), aka net dollar retention (NDR) for those who work only in dollars, which is probably the hottest SaaS metrics after ARR and ARR growth.

Metrics 118

Metrics Customer Success SaaS Benchmarks 118

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Clouded Judgement

JUNE 20, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g., FCF Margin FCF is an important metric to evaluate in SaaS businesses.

Cloud 167

Cloud Software Benchmarks Scale 167

Totango

JULY 1, 2022

For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it. What Is Customer Loyalty?

B2B 114

B2B B2C Underperforming Technical Team Business 114

Baremetrics

AUGUST 6, 2021

Forecasting MRR Movements Churned Subscriptions or Cancellation Insights Trials Customer Profiles and People Insights Benchmarking Segmentation Financial Reports with Baremetrics Baremetrics Provides Smarter Financial Reporting Forecasting In-Depth Reporting Trial Insights Enhanced Customer Profiles See Your First Report Today.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

User Pilot

APRIL 20, 2022

Looking for ways to engage your SaaS users in a way that drives freemium to premium conversions more efficiently? SaaS companies that cater to small businesses have higher freemium conversion rates than those that serve medium-sized companies. Most SaaS companies appeal to FOMO to make free trial users purchase a subscription.

SaaS Payments 98

SaaS Payments Payment Solutions SaaS Benchmarks 98