FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Part I: SaaS Churn Benchmarks.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

FastSpring

JANUARY 31, 2023

Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

SaaStr

SEPTEMBER 7, 2022

How do you build a sales organization from scratch? What about moving from founder-led sales to building a sales team and scaling your revenue growth? Hitting $1M ARR is the benchmark to figure out if you have a product-market fit.” – Veronika Riederle, CEO @Demodesk. Build a predictable sales process.

Sales Hiring 246

Sales Hiring Scale Revenue Sales 246

SaaStr

MARCH 17, 2020

Predictable Revenue outlined the four pillars of outbound sales development and talked about how they’re helping companies investigate markets before building out sales teams, and also explained how the company helps customers create a link between targeting and messaging. Go to Hired’s website to learn more about their news.

Sales Hiring 237

Sales Hiring Scale Payment Features Marketplace as a Service 237

SaaStr

AUGUST 26, 2024

They explore the unique challenges and opportunities presented by different approaches, from subscription-based models to enterprise solutions. In this session, Notion’s CRO, Erica Anderson, and GitHub’s VP of Customer Success, Abbas Haider Ali, discuss how customer success teams can take a proactive approach to drive sales.

Benchmarks 300

Benchmarks Finance Business Model Forecasting 300

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? And does it improve B2B sales too, or is it more just a B2C advantage? sales trends by month and quarter.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Merchant Services 158

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

Baremetrics

JULY 7, 2021

For every decision-maker in a SaaS company, understanding SaaS financial benchmarks makes a proper interpretation your internal performance metrics possible. All the data your startup needs 1 What are SaaS financial Benchmarks? 2 Why use SaaS Financial Benchmarks? 2 Why use SaaS Financial Benchmarks? Table of Contents.

Benchmarks 105

Benchmarks SaaS Payments SaaS Payments 105

User Pilot

JULY 14, 2024

Sales-led companies have a higher user activation rate than product-led companies. That’s one of the questions about user activation rates that we explore in our Product Metrics Benchmark Report 2024. Companies analyzed in the Product Metrics Benchmark Report by industry. Userpilot’s SaaS Product Metrics Benchmark Report 2024.

Benchmarks 105

Benchmarks Scale Onboarding Metrics 105

SaaStr

MAY 29, 2020

And a good example of what a fair, reset benchmark and set of KPIs might be for you and your team: What Workday just reported: Workday is still growing — but 30% slower now. “ Sales in fiscal 2021 will be about $20 billion , down from an earlier projection of as much as $21.1 Analysts, on average, estimated $20.7

Healthcare 307

Healthcare Travel Benchmarks Payment Features 307

Clouded Judgement

APRIL 4, 2024

There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses. Our platform can be purchased in three subscription editions. We price our subscription editions primarily based on edition tier and data volume.

Benchmarks 120

Benchmarks Data Cybersecurity Cloud 120

User Pilot

JUNE 11, 2024

That said, let’s explore the most critical product marketing metrics to track, along with the latest benchmarks in 2024: Check out the 2024 Benchmark Report. Let’s explore the most important metrics (you can check their benchmarks here ): User activation rate : Measures how effectively onboarding converts new users into active users.

Benchmarks 102

Benchmarks Product Marketing Metrics Marketing 102

User Pilot

JUNE 27, 2024

Learn more about industry benchmarks in our latest SaaS Product Metrics Report. Activation rate benchmarks for various industries in 2024 range from 54.8% User activation rate benchmarks in 2024. Not to mention paying subscriptions. User activation rate benchmarks per industry. Let's dive right in!

Benchmarks 105

Benchmarks SaaS Social Media Onboarding 105

FastSpring

APRIL 2, 2019

To spare you the headache, here’s a quick guide to help you make sense of subscription finance—starting with monthly recurring revenue. What is Monthly Recurring Revenue? Monthly Recurring Revenue, or MRR, is the expected normalized monthly revenue based on currently active subscriptions.

Finance 113

Finance Payment Features Subscription Revenue 113

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

InsightSquared

MAY 7, 2019

Sales is the Growth Engine. Sales is the engine driving SaaS company value. Top and bottom line performance are totally dependent on the sales organization and its performance. And sales expense is typically the largest expense item on a growth SaaS company’s income statement. Typical SaaS Sales Metrics.

Scale 102

Scale Sales Hiring Metrics Sales 102

FastSpring

NOVEMBER 16, 2022

Out of the Park Developments quadrupled sales in South Korea — the fourth-largest video game market in the world — by localizing its benchmark game into Korean. FastSpring helps software companies sell around the world through localized web storefronts , branded checkouts , global sales tax and VAT management , and more.

Sales 142

Sales Benchmarks Pricing Branding 142

Stax

MARCH 12, 2024

In an ideal world, all customers would pay an invoice the moment they receive it. But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

Clouded Judgement

OCTOBER 3, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention. net retention and CAC payback).

Cloud 167

Cloud Software Benchmarks Retention 167

Chart Mogul

JUNE 24, 2021

Though it might be hard to quantify, it’s also possible that customizing a sales page to a person’s location could feel more personal. For subscription apps like Headspace , a global audience is part of their growth ambition. Your finance team needs to manage multi-currency invoices.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

Clouded Judgement

APRIL 11, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention. net retention and CAC payback).

Cloud 184

Cloud Software Azure AWS 184

Clouded Judgement

DECEMBER 21, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention. net retention and CAC payback).

Cloud 184

Cloud Software Benchmarks Retention 184

Clouded Judgement

SEPTEMBER 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention. net retention and CAC payback).

Cloud 176

Cloud Software Benchmarks Retention 176

Neil Patel

NOVEMBER 4, 2020

With Bottomline, you can track all of your sales, customers, and products in one place. That app is no longer available for the Apple Watch—but you aren’t left out in the cold, thanks to Invoice & Time Tracking from Zoho. With Invoice & Time Tracking, you can invoice customers and accept payments on the go.

Payment Solutions 145

Payment Solutions Payment Methods Social Media Business 145

ProfitWell

NOVEMBER 13, 2019

The good news is that the most important subscription KPIs are constant across SaaS businesses, whether you’re selling a timekeeping software or an accounting tool. Read on to find out what the top six subscription KPIs are, why you should be tracking them, and how. Why subscription companies need to track KPIs. Forecast Demand.

Payment Features 80

Payment Features Subscription Customer Lifetime Value Benchmarks 80

Clouded Judgement

JUNE 20, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. The real headwinds to software (tougher expansion, longer sales cycles / procurement, slower new business, budget crunches / RIFs, etc) started last August. net retention and CAC payback).

Cloud 167

Cloud Software Benchmarks Scale 167

Clouded Judgement

APRIL 12, 2023

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention. net retention and CAC payback).

Cloud 167

Cloud Software Benchmarks Retention 167

SaaStr

NOVEMBER 1, 2019

How do good founders respond to questions on not achieving sales targets? #2: About the episode: Tien Tzuo is the Founder and CEO of Zuora, one of the fastest-growing SaaS companies that has been at the forefront of the rise of subscription business models. 3: Godfather of Sales John Barrow on How To React When a Lead Goes Dark.

Technical Review 209

Technical Review Development Team Review Software Review Scale 209

OpenView Labs

NOVEMBER 16, 2021

Annual Recurring Revenue (ARR). The value of your contracted subscriptions taking into account revenue added/lost from components such as new sales, renewals, upsells, churn, etc. It excludes indirect costs such as sales and distribution costs. A Quick Glossary of SaaS Metrics. Note: One-time fees are typically excluded.

Benchmarks 71

Benchmarks Scale Metrics Sales Recruiting 71

Tom Tunguz

JANUARY 1, 2017

They sell their APM software as a perpetual software license in addition to a subscription (SaaS). First, Subscription generated 80% of the revenue in 2014. AppDynamics subscription revenue has three parts: time-bound licenses (42% of last 9 months’ revenue), SaaS (38.6% AppDynamics generates revenue three ways.

Benchmarks 100

Benchmarks Metrics Software Review SaaS 100

Baremetrics

AUGUST 6, 2021

Forecasting MRR Movements Churned Subscriptions or Cancellation Insights Trials Customer Profiles and People Insights Benchmarking Segmentation Financial Reports with Baremetrics Baremetrics Provides Smarter Financial Reporting Forecasting In-Depth Reporting Trial Insights Enhanced Customer Profiles See Your First Report Today.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Baremetrics

OCTOBER 9, 2021

Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Baremetrics can integrate directly with your payment gateway, such as Stripe, and pull information about your customers and their behavior into a crystal-clear dashboard. Try Baremetrics free. Table of Contents.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Tom Tunguz

FEBRUARY 20, 2017

The chart above shows the subscription revenue is roughly at $150 million and professional services revenue is about $35 million this year. Mulesoft operated with a estimated sales efficiency of 0.57 in 2015 and a estimated sales efficiency of 0.63, which implies a payback period of 19 months, right on the average.

Metrics 100

Metrics Benchmarks Scale Finance 100

SaaSOptics

FEBRUARY 13, 2022

Based on a 2019 survey, Gartner forecasts that eighty-four percent of new software will be delivered as SaaS , and this percentage is expected to increase as existing providers transition to a subscription-based model. The main difference between accounting for a subscription vs. a traditional business is the method used.

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

ProfitWell

NOVEMBER 26, 2019

There are a lot of moving parts when it comes to ensuring your subscription business stays healthy. Find out why SaaS analytics are important, which to track, and which tools are best for your subscription business. Find out why SaaS analytics are important, which to track, and which tools are best for your subscription business.

SaaS Payments 85

SaaS Payments Payment Features Subscription Technical Review 85

ProfitWell

MARCH 23, 2020

There are a few key metrics that all subscription businesses should be completely on top of. Churn is the make or break of your subscription business. Churn is defined as the moment when a subscription ends and renewal does not happen, or when a customer cancels. The efficiency of your sales and marketing team.

Payment Features 85

Payment Features Subscription Metrics Business 85