FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Integrating customer-facing subscription management tools on your own site. Correspondence automation.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Chaotic Flow

OCTOBER 8, 2013

From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. It is a seamless online experience…if you design it that way! Grounded in sound SaaS economics, the Eleven Secrets of SaaS Product Design are more than mere technology tricks.

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

Intercom, Inc.

MARCH 31, 2021

Today, customers’ expectations for fast, personal support are higher than ever – making automation essential for resolving simple, repetitive queries at scale. So how do you empower your team to be both highly efficient and hyper-personal so they can meet and exceed the demands of modern customers?

Payment Methods 213

Payment Methods Scale Payment Solutions Payment Services 213

Casey Accidental

JUNE 9, 2020

Retention is not only the primary measure of product value and product/market fit for most businesses; it is also the biggest driver of monetization and acquisition as well. We typically think of monetization as the lifetime value formula, which is how long a user is active along with revenue per active user.

Retention 145

Retention Benchmarks Payments Payment Methods 145

FastSpring

APRIL 26, 2022

In part one, we cover benchmarks and common churn formulas. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Table of Contents.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

Subscription Flow

NOVEMBER 24, 2023

Likewise, checkout is the point where customers say goodbye to eCommerce retailers. In this article, SubscriptionFlow offers an ultimate tech solution for those who want to run their eCommerce business and need to make transactions from or to the South African region. And why do we emphasize so much on the checkout experience?

Payment Methods 59

Payment Methods Merchant Services Payments Payment Services 59

FastSpring

SEPTEMBER 28, 2018

For ecommerce, trust is everything. Customers trust that your ecommerce store is securely handling their payment information and that they’ll get the product they are paying for. Displaying Secure Socket Layer (SSL) certificates on your online store is one of the easiest ways to tell customers that your site is secure.

Payment Methods 84

Payment Methods Merchant Services Payment Services Payment Solutions 84

Chart Mogul

OCTOBER 17, 2024

Intruder provides ongoing monitoring to find security weaknesses in networks, websites, APIs, and cloud setups. Their system helps businesses spot and fix security problems quickly. They introduced more billing methods to support their customers, and reporting pains started to kick in. What is Intruder?

Payment Solutions 52

Payment Solutions Payment Methods Payment Features Payments 52

Neil Patel

JANUARY 26, 2021

If you’re looking to grow your small business in 2021 and beyond, you need to organize every aspect of your company. This can be difficult if your small business doesn’t have the cash or resources to put systems in place that lead to long-term organization. Keep Track of Customer Support for Your Small Business.

Payment Methods 144

Payment Methods Payment Solutions Payment Services Strategy 144

Baremetrics

OCTOBER 9, 2021

While Stripe is indispensable for the average online business, providing many different tools, reports, and customizations that power online payment processing , when it comes to finding the billing history for Stripe customers, things are needlessly complicated. What is Stripe? It can also send payouts globally.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

SaaStr

JUNE 13, 2019

The first goal is to share with you benchmarks. We believe benchmarks are really useful to help you build your business, because they provide good goalposts for financial planning and for goal setting. Our second topic, benchmarks around retention. How many times does this person use this particular feature?

Scale 253

Scale Sales Hiring SMB Payment Services 253

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. B2B customer journey touchpoints are occasions when business customers interact with a brand. Phone calls. Blog content.

B2B 122

B2B Payment Methods Payments SaaS Payments 122

Baremetrics

MAY 4, 2020

And if you’re not careful, it can slowly eat away at your revenue and bleed your company dry. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Baremetrics

AUGUST 6, 2021

Stripe is a payment processing company but is also used to create reports. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. Of course, media buzz alone shouldn’t convince you to use Stripe (or any other reporting and analytics platform).

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

Neil Patel

NOVEMBER 4, 2020

You’d want to respond quickly to that person, so the customer feels as though you care, and she didn’t waste her time sharing her thoughts. Because your Apple Watch apps notify you immediately when someone interacts with your brand on social media, you can fix issues faster (rather than waiting until you next check your phone or computer).

Payment Solutions 145

Payment Solutions Payment Methods Social Media Business 145

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. The worst thing about it is that a healthy chunk of that “reliable” revenue is actually pretty unreliable. Customer churn happens when an existing customer stops doing business with you. Yes, we’re talking about churn. What is churn? Probably not.

Payment Methods 96

Payment Methods Churn Subscription Payment Features 96

Chart Mogul

JUNE 24, 2021

The same could also be true for your SaaS business. We also shared that revisiting your monetization strategy is an essential part of growing your business. Even the simplest pricing localization method requires new workflows and considerations, so it’s understandable if you’re apprehensive about jumping in feet first.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. As a business owner or founder, you worry far less about how much cash is in the bank with the predictability that Monthly Recurring Revenue (MRR) brings. Changing the Price 2.

Subscription 97

Subscription Payment Features Software Review Payments 97

Baremetrics

APRIL 27, 2021

Customer segmentation is the process of dividing customers into different groups based on common characteristics, such as demographics, behaviors, and affinity. This practice is particularly vital for businesses that rely on customer loyalty or repeat purchases, such as SaaS companies and eCommerce businesses.

Payment Methods 98

Payment Methods SaaS Payments Payments Outsourced Development 98

Unbounce

NOVEMBER 27, 2023

/ Landing page optimization Mastering ecommerce conversion rate optimization: expert tips and inspirational examples By Alan O’Sullivan. 37 min read If you work on ecommerce projects and you’re not already BFFs with conversion rate optimization (aka “CRO”), you’re really missing out. What is a good ecommerce conversion rate?

Payment Methods 59

Payment Methods AI Search Technical Review Payments 59

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. Setup Pricing model and payment gateways.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. They are website visitors to a free trial, a free trial to product-qualified lead (PQL), PQL to paying users, and growth metrics conversion. Personalize the first-time user experience to reduce the time to value.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Annual Recurring Revenue. Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . AB Testing.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Who owns it? Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Baremetrics

MARCH 15, 2021

Baremetrics Baremetrics is a zero-setup, one-click subscription analytics and insights software suitable for businesses offering subscription products. It tracks all subscription-related metrics such as Monthly Recurring Revenue (MRR) , Customer Lifetime Value (LTV), Churn Rate , etc. be honest How well do you know your business?

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payments 98

FastSpring

APRIL 1, 2021

This is especially true for SaaS businesses, where it’s common for customers to either come in through or go through a free trial after an initial engagement method (think ads, news articles, or referrals). After the visitor “converts” from website visitor to trial user, they stop marketing or selling. Opt-in Free Trial.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Baremetrics

SEPTEMBER 15, 2021

Connect Baremetrics to your revenue sources and start seeing all of your revenue on a crystal-clear dashboard. You can even see your customer segmentation , deeper insights about who your customers are , forecast into the future, and use automated tools to recover failed payments. Integrations 3. Table of Contents.

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

Stax

FEBRUARY 5, 2024

This is how surcharges have become a staple solution, and they’ve helped businesses stay afloat in the sea of overheads. That’s why understanding surcharging—including its definitions, types, calculating methods, and best practices—can help you incorporate surcharging into your operations. Payment processing surcharge.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Baremetrics

SEPTEMBER 22, 2021

The ASC 606 outlines a five-step model for revenue recognition. Recognize revenue when or as the entity satisfies a performance obligation. These rules are now enforced for both private and public businesses. These rules help you understand when revenue has been earned under the accrual accounting system.

Payments 84

Payments Payment Methods SaaS Payments Payment Solutions 84

Stax

FEBRUARY 21, 2024

So, of course when it came to revenue-driving activities, Ford knew that success in marketing—and business—wasn’t about how much your marketing spend is, but how efficiently you spend it. Enter the SaaS Magic Number, which measures the return on sales and marketing spend in generating new subscription revenue.

SaaS Payments 88

SaaS Payments Payments Payment Services Payment Solutions 88

OpenView Labs

JULY 2, 2020

The 2020 SaaS Product Benchmarks Report. After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. Don’t leave revenue on the table, drive growth by optimizing your pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Subscription Flow

DECEMBER 26, 2023

So, if it is challenging to develop such an intangible product, it is equally taxing to market, sell out, and earn revenue from such products and services. The point is just like any other business, it is also a time for SubscriptionFlow to go through all changes and outcomes of policies. So, there are their local payment gateways.

Payment Methods 52

Payment Methods SaaS Payments Payment Services Merchant Services 52

FastSpring

FEBRUARY 6, 2019

Just remember to periodically revisit your pricing strategy to ensure that you are optimizing your prices to keep up with your business as you grow. Cell phone and cable companies are famous for tacking on extra fees—helping to earn them the distinction as one of the industries with poor customer satisfaction and customer service score.

Payment Features 97

Payment Features Payment Solutions Subscription Pricing 97

Baremetrics

AUGUST 5, 2021

Here is a simple way to calculate your total expenses from income, revenue and equity. Net Income = End Equity – Beginning Equity Total Expenses = Net Revenue – Net Income. Its recorded Total Revenue is $1,500,000. From revenue alone, the company appears to have nearly doubled its profit.

Payment Methods 85

Payment Methods Management Payment Solutions Payments 85