FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part one, we cover benchmarks and common churn formulas. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Table of Contents.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Are you looking for a merchant of record that will partner with you to grow your SaaS business?

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Chart Mogul

OCTOBER 17, 2024

Intruder provides ongoing monitoring to find security weaknesses in networks, websites, APIs, and cloud setups. They introduced more billing methods to support their customers, and reporting pains started to kick in. But with Benchmarks, we could compare our performance to industry standards and other companies in similar positions.

Payment Solutions 52

Payment Solutions Payment Methods Payment Features Payments 52

Practical Advice on SaaS marketing

APRIL 1, 2020

No matter how much your new solution can enhance efficiency, improve service, reduce risk, or whatever other benefits you're promising, evaluation new software-as-a-service (SaaS) solutions in not an immediate priority. For the people that use our SaaS solutions - HR managers, finance professionals, marketing executives, sales managers, etc.

Payment Solutions 161

Payment Solutions Payment Methods SaaS Payments Payment Services 161

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. The same could also be true for your SaaS business. In our B2B SaaS Pricing Masterclass , we detail the importance of SaaS pricing and how to get it right for your audience.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

Baremetrics

MARCH 15, 2021

Now let us have a look at the best business reporting solutions for SaaS businesses and how they can assist you in effective decision making. Zoho Analytics Zoho Analytics allows easy collaboration with the team in real-time to analyze and share reports collectively, export reports for online access, and schedule them as mails.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payments 98

Baremetrics

APRIL 27, 2021

This practice is particularly vital for businesses that rely on customer loyalty or repeat purchases, such as SaaS companies and eCommerce businesses. Google Analytics is popular among marketers because it is free and offers extremely robust website traffic data.

Payment Methods 98

Payment Methods SaaS Payments Payments Outsourced Development 98

Baremetrics

OCTOBER 9, 2021

While Stripe is indispensable for the average online business, providing many different tools, reports, and customizations that power online payment processing , when it comes to finding the billing history for Stripe customers, things are needlessly complicated. Stripe is a fully integrated suite of payment products.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Book a demo now to find out more.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. For example, a website visit, an online sales purchase and a phone support call are all potential customer journey B2B touchpoints.

B2B 122

B2B Payment Methods Payments SaaS Payments 122

Baremetrics

AUGUST 17, 2020

How are people getting to your website? The answers to questions like these will help determine how you market, build and grow your SaaS business. And if you can’t answer these questions, then chances are you don’t have the right SaaS analytics tools. What are SaaS analytics tools? Is your MRR trending up or down?

Payment Methods 124

Payment Methods Business SaaS Payment Solutions 124

Baremetrics

MAY 4, 2020

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

Payrix

MAY 14, 2024

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. And […] payments certainly is one of those [and often] under monetized [opportunities],” shares Adam. “[At]

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

FastSpring

APRIL 16, 2019

Although there isn’t a magic standard, Bessemer Venture Partners suggests that an “acceptable” SaaS churn rate for enterprise-level companies should fall between the 5 – 7% range annually. If you’re looking to stabilize your monthly income, here are five tips to reduce churn for ecommerce businesses.

Payment Methods 95

Payment Methods Churn Payment Features Subscription 95

FastSpring

APRIL 1, 2021

This is especially true for SaaS businesses, where it’s common for customers to either come in through or go through a free trial after an initial engagement method (think ads, news articles, or referrals). After the visitor “converts” from website visitor to trial user, they stop marketing or selling. Opt-in Free Trial.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Unbounce

AUGUST 7, 2024

TABLE OF CONTENTS SHARE Josh Gallant Josh is the founder of Backstage SEO , an organic growth firm that helps SaaS companies capture demand. He launched behavioural email in the UK, as well as launching new media attribution systems and is currently focused on improving websites through conversion rate optimization.

SaaS Payments 98

SaaS Payments Payment Services Payment Methods Benchmarks 98

Sales Hacker

NOVEMBER 15, 2017

Account Based Marketing (ABM) is a strategic framework that engages qualified individual prospects or customer accounts as unique markets in themselves, worthy of focused, hyper-personalized treatment by sales, marketing and other teams. . Challenger Sales Model. Champion/Challenger Test. Channel Partner.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Baremetrics

AUGUST 6, 2021

Stripe is a payment processing company but is also used to create reports. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. Stripe is a payment processor with some financial reporting. (mostly referred to as Stripe) was founded in 2010.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. In SaaS, the average score is 41, and anything above 50 is a great indicator of loyalty. LTV is an indispensable metric in SaaS because it connects retention with revenue. Implement loyalty programs to encourage referrals and product engagement.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. How can we do this in line with the payment system we use, like Stripe ? Changing the Quantity How do I manage plans and features for my SaaS? How do I manage plans and features for my SaaS?

Payment Features 97

Payment Features Subscription Software Review Payments 97

Baremetrics

AUGUST 5, 2021

Salaries, web hosting fees, transportation, software subscriptions, equipment purchases, hardware repairs, advertising fees etc are just some of the types of costs that compose a SaaS company’s expenses. There are two major methods of tracking expenses. Grow your SaaS or Subscription Business using Baremetrics. Not to worry.

Payment Methods 85

Payment Methods Management Payment Solutions Payments 85

User Pilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? In contrast, freemium requires no payments whatsoever but offers limited functionality. Or are your trials paid?

SaaS Payments 98

SaaS Payments B2B SaaS Payment Solutions 98

User Pilot

APRIL 20, 2022

Looking for ways to engage your SaaS users in a way that drives freemium to premium conversions more efficiently? SaaS companies that cater to small businesses have higher freemium conversion rates than those that serve medium-sized companies. Most SaaS companies appeal to FOMO to make free trial users purchase a subscription.

SaaS Payments 98

SaaS Payments Payment Solutions SaaS Benchmarks 98

Subscription Flow

DECEMBER 26, 2023

However, in the SaaS business world, companies also need to run sales and product audits and they are crucial to conduct. Here, in the SaaS market, products are not tangible like in the real world. Also Read: SaaS Subscription Business Trends That You Need to Pay Heed To 1.

Payment Methods 52

Payment Methods SaaS Payments Payment Services Merchant Services 52

How To Buy Saas

FEBRUARY 27, 2021

It would help you improve your online visibility, and you can discover new marketing insights. Semrush all-in-one marketing tool you must have in order to dominate your niche online. If you have a website, an e-commerce business, you own a YouTube channel, or want to enter a new niche online. What is a domain overview?

Content Marketing 104

Content Marketing Payment Methods Social Media Marketplace as a Service 104

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

User Pilot

NOVEMBER 28, 2023

There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. Website traffic. 12 important GTM metrics to track for SaaS Now, what are the most essential GTM metrics for a SaaS business? SaaS new user growth rate formula. Customer acquisition cost. Demo bookings. CAC formula.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

ProfitWell

NOVEMBER 26, 2019

And SaaS analytics play a crucial part. Find out why SaaS analytics are important, which to track, and which tools are best for your subscription business. What are SaaS Analytics? SaaS analytics are analytics specific to the SaaS subscription industry. What are SaaS Analytics? Uncover churn.

SaaS Payments 85

SaaS Payments Payment Features Subscription Technical Review 85

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. And because of the digital nature of SaaS businesses and their subscription-based business models, the ability to collect data on how the company is performing is easier and faster than ever.

SaaS Payments 88

SaaS Payments Payments Payment Services Payment Solutions 88