Point Nine Land

OCTOBER 23, 2023

P9 Panel on Hiring Sales Leaders — Founders Summit 2023 “You are going to fire your first sales manager!” — A lesson too many founders learn the hard way. My favorite joke when I meet a brilliant founder is to ask them if they know there’s an easier path to becoming an Account Executive than founding a company.

Sales Hiring 124

Sales Hiring Scale Technical Advisors Technical Cofounder 124

SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 227

Sales Recruiting Scale Underperforming Technical Team Pricing 227

Sales Hacker

APRIL 19, 2022

In this article, I’ll outline the principles of compensation design , how to build sales compensation plans , and include resources to set OTEs and quotas that keep your reps happy and hungry for more. Why Sales Comp Planning is Key to Rep Retention. Who should be responsible for sales compensation planning?

Compensation 98

Compensation Sales Recruiting Sales Hiring Retention 98

OpenView Labs

FEBRUARY 3, 2022

As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. This data point isn’t like our typical benchmarks. Startup founders are seeing hiring become their day jobs .

Sales Hiring 82

Sales Hiring Sales Recruiting Startup Scale 82

Tom Tunguz

NOVEMBER 20, 2016

Those figures can’t create empathy, develop the right culture, or hire the right people. We identify unusual companies, those with best in class sales efficiency or revenue growth. Management teams employ metrics to identify when a particular part of a company is performing in an unexpected way. Often, data is a filter. .

Benchmarks 100

Benchmarks Sales Recruiting Data Sales Hiring 100

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al., Between hiring, training, and helping new employees excel, iterating on customer feedback, building brand awareness, et al.,

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

Sales Hacker

MAY 28, 2019

SaaStock is a gathering of SaaS Sales Leaders, Founders, VCs, and anybody passionate about building a SaaS business. And make sure you’re following Sales Hacker on Instagram , Twitter , and LinkedIn. Scaling Sales: How to Industrialize a Tribe (June 5th, 1:50 PM). How Can I Get Live Updates?

Sales Recruiting 14

Sales Recruiting Sales Hiring Scale Sales 14

OpenView Labs

NOVEMBER 30, 2021

In 2021 the ‘ Rule of 40’ died, according to our latest 2021 Financial & Operating Benchmarks report that launched last week. . To state the obvious: hiring has never been harder. The game has changed when it comes to recruiting. Recommended resource: Read More Tips for Hiring Top Talent in Today’s Overheated Market .

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Valuize Consulting

DECEMBER 7, 2021

Is it going to come from the Sales and Marketing budget, or General Administrative budget? Where does Sales, Support, Training & Education play and what does the handoff look like? A: “Organizations often ask us; how do I hire for Customer Success? What are the types of roles I should be hiring for?

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Neil Patel

OCTOBER 24, 2020

Hire a consultant, hands down. In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. This includes: Questions about your current benchmarks , segment objectives, and overall goals.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Sales Hacker

NOVEMBER 16, 2018

As leads pour in, it becomes challenging for your current sales reps to manage their book of business and properly prospect. As a sales manager, you have to ask yourself “Do I simply hire more salespeople, or is it time to implement an SDR program?”. RELATED: B2B Sales Outsourcing Is Dicey.

Outsourcing Services 98

Outsourcing Services Outsourced Development Scale Sales Hiring 98

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound inbound, and even follow-up sales campaigns faster. We’re on iTunes.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

ChurnZero

JANUARY 26, 2021

Sofia Varga, Director of Recruiting. Alan Alda, Manager of Recruitment Marketing. Linda Hale, HR Manager (East). Eli Whitney, HR Manager (Central). Jennifer Cartwright, HR Manager (West). Enable field managers to control hiring processes while maintaining compliance. Executive Sponsor: .

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

OPEXEngine

APRIL 8, 2021

It is easier for small companies—they don’t have large sales organizations that need to be re-trained in how to manage a sales cycle in a virtual world or how to meet changing buyer expectations. Finance Leaders Regret Putting the Brakes on Hiring in 2020. Many companies slowed hiring in 2020.

Sales Hiring 59

Sales Hiring Sales Recruiting SaaS Business 59

Sales Hacker

FEBRUARY 1, 2021

I started seeing Black faces speaking on panels, featuring on “top Black salespeople to follow” lists and trending with #sales content. On the other, I could only see those same 10-15 names cycling through the speaking circuit so many times before realizing: our industry’s visible Black talent benchmark is pretty shallow. .

Sales Recruiting 81

Sales Recruiting Sales Hiring Underperforming Technical Team Sales 81

Intercom, Inc.

APRIL 18, 2019

Though he had experience in recruiting, sales and product, marketing was new ground for him. That’s where things like books, speaking at sales kickoffs, and even hiring evangelists internally can help scale some of your content efforts. I like the idea of being long-term greedy, but short-term humble.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

OPEXEngine

JANUARY 13, 2021

Companies and individuals embraced new ways of hiring, managing, and communicating at a pace no one would have believed at the beginning of 2020. Hiring—lessened requirements for in-person work expected even post-pandemic open up recruitment beyond physical locations, but competition for talent will remain tough in tech.

Sales Recruiting 52

Sales Recruiting Sales Hiring SaaS Benchmarks 52

SaaStr

NOVEMBER 19, 2019

In fact, we were below benchmarks for SaaS companies. Then I went over to the sales department. The demo is the sale and we close everybody in month. I would’ve had to hire IT staff to deal with hardware. The first thing you bring in your playbook on sales. We schedule a demo in the same day.

Scale 185

Scale SMB VP of Engineering Leadership 185

ChurnZero

DECEMBER 18, 2020

Can we recruit hiring new team members from January to April, or from January to June this year, just to make sure that as we enter in the next year, we’re able to start off with some wins and not get upside down. You may not be able to get it from the sales ops team anymore. Customer Success Around the Web.

Customer Success 87

Customer Success Sales Recruiting Sales Hiring Finance 87

User Pilot

AUGUST 28, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. TL;DR A product assistant in the SaaS industry supports product managers by conducting market research , analyzing user feedback, and coordinating with cross-functional teams. Let’s dive in!

Sales Recruiting 52

Sales Recruiting Sales Hiring Market Research Communication 52

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? We gift customers whenever they leave an online review, act as a reference for a potential customer, or refer a customer who connects with our Sales team as well as when the referred prospect becomes a customer.

Retention 64

Retention Strategy Scale Sales Recruiting 64

Chart Mogul

JULY 1, 2020

They decided to ask their previous clients whether they also find recruitment and scheduling customer interviews a problem they face in their research, and if more than 50% say yes, to proceed with their idea. Speaking your customers’ language will accelerate your sales and make your brand more engaging. Click To Tweet.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

OpenView Labs

JUNE 10, 2019

Inner Workings of Product Management at Product Led Growth Companies. At product led growth (PLG) companies like Atlassian and Intercom, product management may look very different from a ‘traditional’ SaaS company. These companies have fewer sales reps (or none at all), meaning more resources get invested into product and engineering.

Management 55

Management SaaS Scale Sales Recruiting 55

SmartKarrot

NOVEMBER 8, 2022

Leverage data, metrics and insights to build and strengthen the overall CS strategy, specifically working on delivering new CRM Analytics and Service Cloud platforms – ultimately working on customer health benchmarks and driving improvements. Recruit, hire, mentor and coach Customer Success team members. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Benchmarks 19

Chart Mogul

JULY 1, 2020

They decided to ask their previous clients whether they also find recruitment and scheduling customer interviews a problem they face in their research, and if more than 50% say yes, to proceed with their idea. Speaking your customers’ language will accelerate your sales and make your brand more engaging. Tweet this quote.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 276

Part-Time VPE Scale Sales Recruiting Sales Hiring 276

SaaStr

JULY 4, 2024

The blog gained traction within CEOs and Founders and he was recruited by a VC firm. Jason Lemkin cautions against over-emphasizing the overlap between media, community, and venture, and suggests that seeing one exceptional company per month is a good benchmark for deal flow. SaaStr also offers consulting services and sponsorships.

Outsourcing Services 282

Outsourcing Services Venture Capital Investment Scale 282

SaaStr

JULY 26, 2019

Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Before Sprout Social he was VP of Sales at Shoutlet, responsible for global direct and channel sales teams and developing and managing strategic relationships. What was the founding moment with Zylo?

Sales Hiring 159

Sales Hiring Scale SaaS Payments Sales Recruiting 159

SaaStr

MARCH 1, 2019

* Assisted vs unassisted: What does Tom believe are the leading benchmarks for both? What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? What is Tom’s favorite book and why?

Scale 166

Scale SMB Sales Recruiting Sales Hiring 166

SaaStr

JANUARY 3, 2020

* Assisted vs unassisted: What does Tom believe are the leading benchmarks for both? What one question must all founders be asking in the sales process? * Where should the responsibility for upsell lie, customer success or sales? Should sales commission be paid on renewals? What’s your thinking on that?

SMB 32

SMB Sales Recruiting Sales Hiring Scale 32