SaaStr

JUNE 7, 2021

I was a software developer, a product person. There’s revenue drive headcount or does headcount drive revenue, and it’s sounds like you’re squarely in the former camp, that you derive headcount from revenue. I actually drive revenue from headcount, but I make sure I have enough stocked away.

Sales Hiring 340

Sales Hiring Underperforming Technical Team SaaS Headcount 340

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Weak-Leak and Strong-Link Thinking The idea of weak-link and strong-link thinking was first popularised in The Numbers Game: Why Everything You Know About Soccer Is Wrong , a book written by Chris Anderson and David Sally. Jobs to be Done Theory The Jobs to be Done Theory was developed by Clay Christiensen of Harvard Business School.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

FastSpring

JULY 11, 2024

Like they’re the most likely to emerge as pipeline and bookings. And so even if you’re optimizing those top of the funnel leads, you’re trying to get them to spit out the pipeline and bookings eventually. They have the headcount. I’m talking about this financial reporting software package.

B2B 168

B2B Scale Underperforming Technical Team Sales 168

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. Employee engagement skyrocketed, and the firm met or surpassed 4 of 6 criteria of the Fortune 100 Best Places to Work. I kinda like it.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

Outseta

JANUARY 20, 2020

They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets. Patrick Lencioni’s book The Advantage was arguably the biggest influence on Buildium’s growth throughout my time there.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Crafty CTO

APRIL 12, 2020

All are linked back to their source in the online book and are copyright ©1999-2020 Basecamp. Bigger – it speaks to every aspect of the software development process. Where agile began I was managing software development projects at Viant in February 2001 when the Manifesto for Agile Software Development was published.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

ChurnZero

NOVEMBER 8, 2019

Since few customer journeys look the same , these tools excel at managing large books of business. . In fact, they allow your team to manage more accounts without the need to increase headcount. . For most Customer Success workflows, CRMs require custom software development.

Customer Success 63

Customer Success Scale Headcount Scaling 63