User Pilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. A SWOT analysis helps discover gaps and opportunities in your product for new feature development. Book your demo to learn more. Why do you need feature ideation in your product development process?

Underperforming Technical Team 87

Underperforming Technical Team Scale User Experience Interviewing 87

Sales Hacker

MARCH 2, 2020

As a lifelong learner, I turn to books whenever I want to expand my thinking or improve my performance. And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Books that made the cut: Are on my own bookshelf. The Transparency Sale.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

User Pilot

APRIL 22, 2024

Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. Book a demo to see how Userpilot can transform your product analysis and help you drive growth. How to effectively analyze product features: Define your objective.

Underperforming Technical Team 82

Underperforming Technical Team Software Review User Experience Retention 82

ChurnZero

OCTOBER 25, 2024

There are so many questions to answer when considering how to scale a customer success team. What about team leads? When do I split my one team into two teams? How do I split one team into two? And I know you want to scale your customer success team in the right way. I know it’s a lot of pressure.

Scale 52

Scale Underperforming Technical Team Customer Success Scaling 52

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

Tom Tunguz

MAY 7, 2014

Some of the best content to be found about startups is locked in books. Thomas Kjemperud asked me yesterday for a 140 character recommendation of one book for founders. These are the books I go back to, time and again, when I have a question or I’m looking for an insight. and building a startup.

Underperforming Technical Team 152

Underperforming Technical Team New CTO CTO Government 152

SaaStr

SEPTEMBER 24, 2020

You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? Because to scale, you are going to need to add a true management team, and then a second one, and then layers of management. The fewer weak hires they continue to make. The less they slow down feature development.

Sales Hiring 210

Sales Hiring Part-Time VPE Scale Underperforming Technical Team 210

Intercom, Inc.

SEPTEMBER 4, 2019

Sales has an unavoidable reality: sometimes, your team won’t hit their numbers. If your team isn’t reaching their goals, what are you doing as a leader to help them get up and over the line? This coaching helps them drive their team and their company to greater productivity and higher sales. Download the template here.

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Underperforming Technical Team Data Sales Communication 175

User Pilot

AUGUST 17, 2024

Results : Implementing Userpilot allowed Zoezi to prioritize development efforts based on actual user behavior, leading to better resource allocation. If you’re looking for a product growth platform with advanced analytics, feedback, and user engagement features, book a Userpilot demo ! Track page visits. Design onboarding flows.

User Experience 87

User Experience Underperforming Technical Team Software Review Systems Review 87

Blulogix

NOVEMBER 20, 2024

By BluLogix Team Best Practices for Revenue Management What are the best practices for effective revenue management to support growth and profitability? Effective communication between these teams ensures that revenue-related decisions are aligned with overall business goals.

Revenue 52

Revenue Management Underperforming Technical Team compliance 52

SaaStr

OCTOBER 18, 2023

Datadog CMO Alex Rosemblat took the stage at SaaStr Annual 2023 to share how marketing teams can get more deals done with less budget. At the same time, they got more than 20% more marketing-qualified leads for their sales team. In the pre-2023 column, the team produces 1,000 qualified leads per month. The good news?

Sales Hiring 237

Sales Hiring Underperforming Technical Team Engineering Sales 237

Sales Hacker

OCTOBER 23, 2020

They could have a lack of trust from above due to a predecessor doing a bad job. It starts with overcoming those 2 bad habits we mentioned earlier by developing a learner’s mindset and finding the right solution by staying curious. 3 ways to develop a learner’s mindset: Study or read something that is new to you.

Underperforming Technical Team 87

Underperforming Technical Team Sales Sales Funnel Leadership 87

Audacix

NOVEMBER 14, 2023

While your development teams strive to protect sensitive information and your users' data, using automated vulnerability testing tools can help in fixing security loopholes in web applications. What is a secure software development framework? This naturally will help your sales team sell more, faster.

Software Development 40

Software Development Software Review Underperforming Technical Team Development 40

Audacix

NOVEMBER 14, 2023

While your development teams strive to protect sensitive information and your users' data, using automated vulnerability testing tools can help in fixing security loopholes in web applications. What is a secure software development framework? This naturally will help your sales team sell more, faster.

Software Development 40

Software Development Software Review Underperforming Technical Team Development 40

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? Now the Vice President of Product at Business Talent Group , she has honed her expertise into a set of best practices and published them in two books: UX for Lean Startups and Build Better Products. Adam: You’ve also managed to write two books.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

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Underperforming Technical Team Interviewing Communication B2B 291

User Pilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Underperforming Technical Team 92

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 92

Scytale

NOVEMBER 19, 2024

The bad news is that just waving a wand won’t cut it. Once you have assessed your compliance level with the SOC 2 standards, identify and document any gaps or weaknesses. Create an action plan Develop a detailed roadmap to address the gaps that you have identified in order to meet the requirements of SOC 2.

compliance 52

compliance Underperforming Technical Team Technical Review Systems Review 52

SaaStr

OCTOBER 4, 2024

They built one platform that does it all, but also made it simple so that these small businesses they wanted to serve, could actually use it to grow revenue without needing a developer that they didn’t have. They were way more interested in this perspective, so they’d set a goal for their team to drive $100k in “Klaviyo” bucks.

Revenue 262

Revenue Scale Underperforming Technical Team Sales Hiring 262

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. If you’re a senior engineer and want to further your career, what skills should you develop? With his latest book, Staff Engineer , Will is hoping to answer all of these questions.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

User Pilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Book a demo now to learn more! Put simply, poor customer service interactions increase the likelihood of churn.

Underperforming Technical Team 78

Underperforming Technical Team SaaS Payments Payment Methods Payment Solutions 78

User Pilot

SEPTEMBER 25, 2023

Concept testing takes place before the development phase to assess how well the idea could satisfy user needs , while usability testing focuses on how easy the product is to use and navigate and happens during the development stage. Userpilot’s feedback and analytics features allow teams to conduct concept tests and analyze data.

Underperforming Technical Team 82

Underperforming Technical Team Interviewing Data Analysis AI 82

User Pilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. TL;DR Developing a solid product positioning strategy involves several key steps. Here are the steps to develop your positioning effectively: Conduct thorough market research.

Underperforming Technical Team 76

Underperforming Technical Team Market Research Technical Review Interviewing 76

Subscription Flow

OCTOBER 2, 2024

Operational Weaknesses The biggest cause of revenue leakage is the operational inefficiencies which occur behind transaction processes. Manual weaknesses can entail something as basic as putting an incorrect total amount on a customer’s invoice. Book a demo with SubscriptionFlow to prevent revenue leakage, and grow your bottom line.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Natalia Luneva

DECEMBER 23, 2020

Apparently I’ve consumed more than 100 books in 2020. I previously shared my top 10 business books from 2019. For some readers, it might seem confusing what a physicist’s book has to do with marketing and business at all. Reminds me of another book by Carol Dweck called Mindset. I recommend this book a lot.

Scale 52

Scale Underperforming Technical Team Sales Hiring Social Media 52

Audacix

NOVEMBER 30, 2023

With cyber threats on the rise, it's essential to follow SaaS security guidelines along with security testing tools in your software development lifecycle. It is crucial to make web security a priority right from the design and development process to ensure your software functionality and security.

Software Review 40

Software Review Underperforming Technical Team Software Systems Review 40

Audacix

OCTOBER 30, 2023

While most organisations have the best coders in their software development team, very few have a system for regular web application penetration testing to prevent cyber attacks. Organizations should not neglect penetration testing in the Software Development Lifecycle (SDLC). What is Penetration Testing in API?

Underperforming Technical Team 52

Underperforming Technical Team Software Development compliance Development 52

SaaStr

DECEMBER 18, 2019

Are you already a fan of the Impossible to Inevitable book? This book shows you how to surpass plateaus and get off of the up-and-down revenue roller coaster by answering three questions about growing revenue by 10 times: Why aren’t you growing faster? We’re giving three books away for free! You’re in luck.

Underperforming Technical Team 178

Underperforming Technical Team Revenue Development Software 178

User Pilot

AUGUST 26, 2024

Let’s discuss these benefits in detail: Improve business decision-making : By tracking how customers interact with your software, it becomes easier to spot which features are resonating with customers and which ones are underperforming. This allows you to prioritize product development efforts and improve product performance.

Outsourcing Services 82

Outsourcing Services Data Underperforming Technical Team Software Review 82

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

AUGUST 30, 2024

What are its strengths and weaknesses? Book the demo to find out more! Finally, its product usage , workflow, and form analytics help teams make informed decisions and optimize the user experience. Or bad, because it adds unnecessary complexity? Pros and cons of using WalkMe What are WalkMe strengths and weaknesses?

Technical Review 83

Technical Review Software Review Systems Review Underperforming Technical Team 83

User Pilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 3: Poor customer service or experience with the sales teams can make customers churn.

SaaS Payments 88

SaaS Payments Churn Underperforming Technical Team Payment Methods 88

Intercom, Inc.

SEPTEMBER 19, 2019

This is the recipe for a mediocre sales team. Like a sports franchise, a top team should be both collaborative and competitive. It’s a timely conversation for us, coming hot on the heels of the release of our book Intercom on Sales last month and Steli’s own book The 2020 Startup Sales Playbook this week.

Sales Hiring 184

Sales Hiring Scale Underperforming Technical Team Sales 184

SaaStr

FEBRUARY 4, 2020

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. I think the foundation of high performance teams is that they share five things.

Scale 183

Scale Underperforming Technical Team Scaling Leadership 183

User Pilot

SEPTEMBER 2, 2024

Customer-led growth focuses on using customer insights to drive overall business growth, including product development, acquisition strategies, and customer retention. Book a demo to learn more! A simple in-app prompt encouraging users to book a one-on-one interview with your team can be a good start.

Marketing 92

Marketing Underperforming Technical Team Education Interviewing 92

SaaStr

JUNE 29, 2021

Announcer: Up today, the secrets of market timing, how to develop the right idea at the right time with Allen Gannett, author of The Creative Curve. Those are bad answers, and while you do that, I’m going to have a sip of water. These are bad ideas. This is where the cloud meets. Allen Gannett: Okay.

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Underperforming Technical Team Development Marketing Trends 198

Audacix

FEBRUARY 5, 2023

Or maybe you're looking to shift left with application security so that you can build a culture of security within your development team? Whatever your reasons for researching this topic, the good news for you is that your team can take ownership of many of your application security testing activities.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service SaaS Sales Hiring 52