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The Ultimate Guide to Software Customer Churn

Stax

Lower churn leads to higher customer lifetime value (LTV), better brand reputation, and increased revenue. Aspects can include making sure you have the right ticketing system in place for customer support, sending the right follow-ups at the right time, or even ensuring you have a good feedback loop in place.

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The Ultimate Guide to Ecommerce Payment Solutions

Stax

Types of payment systems include hosted gateways, self-hosted gateways, and API-based payment systems. Here are the players and how they work together: Payment gateway – The customer-facing application connecting the eCommerce store to the payment processing system. But your business needs might change over time.

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Stax Celebrates 10 Years: Looking Back at a Decade of Growth and Payment Innovations

Stax

To the incredible Stax community: allow us to take a moment to recognize a milestone that we are extraordinarily proud of—our 10th anniversary. Sprinkled throughout this article are quotes from some of Stax’s long-standing employees, because who better to tell the company’s story than the people who help make it happen?

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Demystifying Credit Card Interchange Fees: What You Need to Know [2024 Rates and Updates]

Stax

Essentially, the merchant pays the card brand for the convenience of accepting this payment method since that is the way your customers want to pay. To ensure the interchange fees you pay are reasonable and competitive, it’s essential to regularly review and negotiate your fee structure with your payment processor.

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What is a Payment Gateway and How Does It Work?

Stax

When looking for a payment gateway, make sure it easily integrates with your payment processor, offers transparent pricing, allows you to white-label the payment experience, and has great customer reviews. It’s also the software in your POS system or card readers that processes the customer’s payment data in a brick-and-mortar setting.

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What is an ISV Partner? Here’s Everything You Need to Know About Independent Software Vendors

Stax

Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. This could mean building an app that runs on Azure, integrating payments through Stax Connect , or creating an add-on for Oracles software suite. What is an ISV Partner? Pro tip: plan ahead.

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Everything You Need to Know About PCI Compliance for Credit Card Processing

Stax

These standards are set by card brands like Visa, Mastercard, Discover, and American Express to ensure sensitive payment data is securely processed , transmitted, and stored. That’s where Stax comes in. These include penalties, legal repurcussions, and the revocation of credit card processing privileges. What is PCI Compliance?