SaaStr

AUGUST 25, 2022

Ada is the brand interaction platform that helps you purposefully automate conversations with each customer and employee, saving costs and growing revenue without betraying the brand you promised to be. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors.

Cybersecurity 274

Cybersecurity Scale compliance Subscription 274

Buffer Resources

DECEMBER 11, 2024

The right music can make a brand feel more professional and trustworthy, or help a creator's content feel more authentic and relatable. Epidemic Sound Source: Epidemic Sound Licensing: Royalty-free Pricing: Subscriptions start at $17.99/month. Annual subscriptions offer significant savings. Paid plans start at $6.99/month,

Payments 21

Payments Social Media Payment Features Payment Methods 21

SaaStr

MAY 1, 2021

At least, once you have enough of a mini-brand to be trusted. And as a result, even more chose monthly subscriptions. At least, once you have a brand and they know they can trust you on Day 0. Once you have a brand that customers trust, more will prepay annually. More on that here. Get the deal done.

Payment Features 299

Payment Features Scale SMB Churn 299

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers. His podcast hosting company uses data analytics that looks at which users are most likely to grow out of their current subscriptions.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. However, the vast majority of companies doing subscription billing will also need a solution for other aspects of subscription billing management including: Payment processing.

Payments 124

Payments Payment Features Payment Methods Payment Services 124

SaaStr

OCTOBER 15, 2020

No AI solution will understand your brand tone better than your marketing team, and you’d be taking a huge leap of faith if you let bots write your code. Whether you just scored your Series A or are about to go public, there’s no reason to waste precious capital on tasks that could be automated.

Business 331

Business Marketplace as a Service AI Search compliance 331

FastSpring

JANUARY 9, 2025

Justin Sacks (02:08) Taking me back, I think I got a summer job in high school so that I could pay for my own WoW subscription. Back in the day, games, well, at least large online multiplayer games, required a subscription rather than just a one-time fee. How many years you recall did you pay for the subscription?

Payments 164

Payments Mobile Payment Methods Revenue 164

SaaStr

DECEMBER 14, 2020

Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., This is why, once you have a brand and some momentum, a lot of them will even agree to pay 3 years upfront for a discount and price protection. the dynamics are similar. They plan to.

Churn 362

Churn Sales Hiring Systems Review B2C 362

Subscription Flow

DECEMBER 18, 2023

One crescendo in the symphony of seasonal commerce is subscription boxes. This article is for subscription box retailers so that they can maximize not only the festivity of this time but also the sales. However, we have come up with some different subscription box trends that you can follow for Christmas 2023.

Subscription 105

Subscription Payment Features Trends Social Media 105

Intercom, Inc.

NOVEMBER 12, 2020

Subscription services have been steadily on the rise for years now. Keeping that going during a time of social distancing might seem like a challenge, but Harmon and team have already been building the infrastructure they need to continue offering those social experiences for years – via personalized subscription services.

B2C 221

B2C Outsourced Development Subscription Payment Features 221

Buffer Resources

JULY 29, 2024

Got an update on your life or from your brand that’s not quite enough for a YouTube video or Short? This guide will share everything you need to know about this underrated feature, with tips, tricks, and some great examples from seasoned YouTube creators and brands' community tabs to inspire you. 

Social Media 107

Social Media Branding Engagement Payment Features 107

SaaStr

DECEMBER 11, 2020

However, misunderstanding and mismanaging this journey can expose an organization to the potential pitfalls of selling through the channel, including: Losing control over sales processes or branding. Diminishing profit margins. To assist you with this all-important self-assessment, CloudBlue is introducing our Channel Maturity Scale.

Scale 299

Scale Scaling Marketplace as a Service Cloud 299

User Pilot

OCTOBER 19, 2024

Qualaroo is a powerful in-context survey tool designed to help you gather feedback directly from users as they interact with your brand on any channel. Why it’s worth considering : Qualaroo is particularly effective for gathering real-time insights from users while they are interacting with your brand, no matter the channel.

Software Review 105

Software Review Technical Review Software B2C 105

SaaStr

JANUARY 27, 2024

Speaking of the long game, Matt talks about the launch of the 100-year subscription plan last year. Automattic is a behind-the-scenes brand. It’s not meant to be a consumer brand. He loves subscription models where people pay for something that gives them value. And if you go long, how that platform runs changes a lot.

Underperforming Technical Team 333

Underperforming Technical Team Social Media Government Subscription 333

SaaStr

APRIL 28, 2019

The S-1 is full of enterprise case studies, from Oracle to Fox to Splunk. The big deals also take time, even for Slack. ” The Slack Fund is tiny. “As of January 31, 2019, Slack Fund has invested $10.1 million in 46 companies, with $5.2 ” Slack was late to patents, but now is filing a lot.

Scale 279

Scale Venture Capital SMB Enterprise 279

Chargebee

DECEMBER 8, 2023

With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms about switching to more cost-effective brands to get the deals and benefits that matter to them. The ongoing value exchange makes a brand’s relationship with customers unique. Price isn’t the only deciding factor for consumers.

Subscription 98

Subscription Payment Features Branding Pricing 98

SaaStr

AUGUST 26, 2024

So To help facilitate additional networking, conversations, and community, we’ve added not one, but FOUR brand new micro-events within the event to SaaStr annual this year, PLUS new features to Braindates , The Big Party and Meet a VC.

Benchmarks 299

Benchmarks Finance Business Model Forecasting 299

SaaStr

AUGUST 3, 2022

Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS. Shopify returned to earth, and is now growing just at the overall rate of ecommerce. #2. This is one of the secret’s to Shopify’s success.

Payment Methods 288

Payment Methods Merchant Services SaaS Payments Payment Solutions 288

SaaStr

MARCH 15, 2024

Vimeo is turning 20, which not many internet brands have achieved. They also have a media segment, a separate business supporting creators who want to do subscription-based video monetization. Vimeo has spent a fair amount historically on advertising, primarily to fuel the more prosumer individual online subscription business.

AI Search 278

AI Search SaaS Advertising Sales Hiring 278

SaaStr

MARCH 24, 2022

BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. Printfection is a swag management platform that simplifies the buying, managing, and distribution of swag and branded merchandise.

Payments 260

Payments Payment Services Payment Solutions SaaS Payments 260

SaaStr

JUNE 5, 2020

It’s hard to imagine a world where analysis didn’t understand recurring, subscription based revenue for technology products. The company is the poster child for subscription-based software, a model that’s gaining popularity among corporate buyers. This CNET article captures the uncertainty well: .

Venture Capital 299

Venture Capital Technical Review SaaS Scale 299

SaaStr

MAY 25, 2022

Investors will invest in your business if: You have a strong brand. These professionals had to earn their spot by selling Expensify subscriptions. Try not to limit your thinking to the economics your VCs want in business economics. No one built a business solely on metrics like TAT, LTV, etc., even if they say they did.

Scale 311

Scale Marketplace as a Service Advertising Business Model 311

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure. Start small with an incremental approach.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

SaaStr

MAY 26, 2021

Take a look at this example from RevenueCat.com , that they put up almost pre-revenue, on how to deal with the headaches of managing iOS subscriptions. Especially not before you have a brand yourself. But telling potential customers how to solve a problem. Yes, it’s a real problem that is also what RevenueCat solves.

Outsourcing Services 298

Outsourcing Services Scale Leadership Mobile 298

Buffer Resources

AUGUST 21, 2024

What you’ll learn : How to build your personal brand How to stay consistent on social media How to generate social media post ideas that your audience would actually want to read Impactful social writing is taught by industry pros Erica Schneider and Kasey Jones. It’s a similar A+ course to help you build your personal brand.

Social Media 114

Social Media Marketing AI Search Systems Review 114

Blulogix

APRIL 11, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Channel Business Management In the dynamic landscape of B2B subscription models, channel business management emerges as a pivotal strategy for expanding market reach and enhancing product distribution.

Subscription 95

Subscription Payment Features B2B Scale 95

SaaStr

JANUARY 5, 2022

What you want in SaaS are big accounts that grow over time and remain loyal to your product and your brand—companies that see your value in their continued success. There’s no denying that renewals are the most important motion in SaaS and subscription. Every customer-facing team is on the renewals team.

Scale 306

Scale Scaling Sales Hiring Software Review 306

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. Zoho Subscriptions. Most Chargebee alternatives are either subscription billing software or payment gateways. Increase conversions with branded, localized checkout. This makes it difficult to optimize your trials and subscription plans for high conversions.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

FEBRUARY 2, 2022

It gets even more repeatable once you have a mini-brand , once many prospects and customers in at least one niche segment have heard of you. Consumers cancel their Netflix and Disney+ subscriptions just 90 days after signing up just for a new hit movie. At $1m-$2m ARR, when things start repeating. Not always evenly, or elegantly.

Scale 287

Scale Sales Hiring B2C Mobile 287

SaaStr

MARCH 9, 2022

Some ideas Clayton shared included playing around with your pricing tiers and subscriptions, offering premium services, expanding into adjacent products, trying out transaction-based pricing, monetizing multiple sides of the market, and offering a white-label option for your product. Clear value-added upsell to large platform install bases.

Revenue 264

Revenue Sales Hiring Leadership Scale 264

FastSpring

DECEMBER 9, 2022

In this piece, we’ll be comparing 7 SaaS billing solutions that we separate into three categories: Subscription management: This type of software lets you automate free trials, recurring payment schedules, and the dunning process. 3 Subscription Management Software. Subscription and Recurring Billing Management.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

Payrix

FEBRUARY 4, 2025

The decision can impact more aspects of your business and your brand than you may realize, which can directly affect your relationship with your customers. Choosing the right payment processor is key for software companies. in-person) and card-not-present (i.e. online) payments.

Payment Services 130

Payment Services Payments Merchant Services Payment Methods 130

Clouded Judgement

AUGUST 25, 2023

.” How Klaviyo Makes Money Klaviyo has about 130k customers, with an ACV of ~$5k From the S-1: “We generate revenue through the sale of subscriptions to our customers for the use of our platform. We currently permit our customers to send unlimited push notifications, which are included as part of our email subscription plan.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

FastSpring

DECEMBER 8, 2023

There’s a reason why the show’s four days long — it’s impossible to see the thousands of brands in a day! Our platform includes branded localized checkout, subscription management, and so much more. And it’s not just about meeting the engineers, CEOs, and A-list artists. Schedule a demo now or at NAMM in person!

Merchant Services 167

Merchant Services Payment Services Payment Solutions SaaS Payments 167

User Pilot

JANUARY 2, 2025

Asana’s churn survey Asana uses a churn survey to understand why users cancel their subscriptions. What words come to mind when you think of our brand? Which other brands do you currently use for similar products? What is the main reason for canceling your subscription? Where did you first hear about us?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Chargebee

NOVEMBER 30, 2023

With inflation reaching decades-high levels, customers are adjusting their buying habits and have no qualms about switching to more cost-effective brands to get the deals and benefits that matter to them. What makes a brand’s relationship with customers really unique is the ongoing value exchange.

Subscription 98

Subscription Payment Features Branding Pricing 98

FastSpring

OCTOBER 12, 2023

Full Interview: Audio Only Full Interview: Video 3 CRO Insights From Dave Gowans Why Full Funnel CRO Is Especially Important for SaaS and Subscriptions “The easiest and most straightforward bit of CRO is what you can do on the website,” Dave says. Stream the entire conversation or read the highlights below. Jump to highlights.

Payment Methods 179

Payment Methods SaaS Payments Payment Solutions Payments 179