SaaStr

MAY 19, 2022

Many companies are too focused on growing in size without first understanding if they have a viable business model. You get too busy raising funds and reaching milestones that have been imposed upon you that may not align with your company’s long-term vision. Organize AMA sessions with the leadership.

Development Team Review 298

Development Team Review B2C Compensation Technical Review 298

SaaStr

OCTOBER 23, 2024

From day one, they considered having a viable business model, so they didn’t wait to build it. When René’s dad had a payroll company, the rule of thumb was always one year’s worth of revenue, four quarters, because a customer lasted a year. Bill does six quarters because customers stay on the platform for more than a year.

SMB 312

SMB Payment Services Payments Payment Methods 312

SaaStr

NOVEMBER 30, 2023

There’s also a management and leadership layer to enable and coach individual contributors. That’s why getting the right leadership in place is so important. Companies are still growing but are looking to do more with less and move the business model to more of an IPO business model. Net dollar retention.

Scale 278

Scale Sales Hiring Scaling Outsourced Development 278

SaaStr

NOVEMBER 15, 2022

This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. A general understanding of the SaaS business model grew as the SaaS sector matured. as a common language to analyze a cloud business. So, where should cloud businesses go from here?

Metrics 277

Metrics Artificial Intelligence Machine Learning Technical Review 277

SaaStr

MARCH 9, 2022

Pursue Diverse Revenue Models. Sometimes, it takes innovative thinking to pull more revenue out of a current customer base or business model. Author Geoffrey Moore describes the chasm criteria this way: Demonstrate market leadership. Think of this as squeezing more juice from the same lemon. Increased Revenue Retention.

Revenue 264

Revenue Sales Hiring Leadership Scale 264

SaaStr

FEBRUARY 27, 2023

They credit this growth to their global team, a switch to an enterprise business model switch, and flexible work operations. Storyblok started with a leadership-first hiring plan and a recruitment strategy that involved the following: A test to know how candidates handle different tasks and their expertise level.

Scale 245

Scale Sales Hiring Sales Recruiting Scaling 245

SaaStr

MARCH 30, 2022

Or, it might originate as an intrinsic reason, such as when Atlassian decided to move their business model to become a SaaS platform. Empathetic leadership is a foundational principle at Atlassian that has carried through to this day. For example, many companies chose to operate on a fully remote basis after the pandemic.

Scale 278

Scale Sales Hiring Marketplace as a Service Construction 278

SaaStr

OCTOBER 17, 2022

You can figure it out with your leadership team and a whiteboard. Determine how much business each CSM can handle. However, your business model will dictate how large the book of business is for each CSM. Just do it. What should your CS team look like?

Customer Success 246

Customer Success Sales Hiring Scale Leadership 246

SaaStr

MAY 24, 2024

Dave decided to pivot his business model from solopreneurship to building a sellable asset, leading to the creation of Exit 5. Jason Lemkin shares his experience of hiring and investing in his business, which has revitalized his passion for work and brought him renewed purpose and excitement.

Sales Hiring 298

Sales Hiring Outsourcing Services Technical Review Scale 298

SaaStr

NOVEMBER 7, 2022

Lack of clear leadership. Not having a scalable business model. Some business models are more resilient to an economic downturn than others. Contributing factors for why it isn’t easy to get funding include: Not being able to articulate the customer value propositions. Inexperienced team. Growing too slowly.

Finance 262

Finance Business Model Investment Leadership 262

SaaStr

AUGUST 15, 2024

So, when you’re designing and building a product, think about the problems you’re solving for and the business models to support those products. If you’re lucky enough to find a problem to build a business around and put your first iteration of the product in place, there’s a way to put users on your team.

Scale 314

Scale Sales Hiring Scaling Innovation 314

SaaStr

MAY 27, 2021

But the entrepreneurs who take their work to the next level by publishing content about what they’re building at the earliest stage will give themselves a sharp edge in the thought leadership department. . Sometimes SDRs are referred to as BDRs, business development representatives. . A Quota-Carrying Sales Representative.

Sales Hiring 252

Sales Hiring Scale Venture Capital Sales 252

SaaStr

DECEMBER 21, 2022

But leadership at Airtable saw themselves moving into the overall agile workspace years down the road and chose their competitors based on that goal. It’s much easier to stick to an older business model and playbook—enterprise software companies have been doing it for decades.

Scale 245

Scale Enterprise Scaling Management 245

ProfitWell

NOVEMBER 25, 2019

Leadership teams need to be more strategic with their input and messaging to maintain control of the company narrative; otherwise, there’s potential for miscommunication and confusion. Transparency is more of a mindset than a business model. As companies grow, internal transparency gets a lot harder.

Business Model 72

Business Model Technical Advisors Business Scale 72

SaaStr

JUNE 27, 2023

In a recent Workshop Wednesday session, Recursive Ventures Founder Itamar Novick shares his secrets to creating a solid bond based on his years of experience in VC and founder and leadership roles. It may seem a bit jarring to consider, but not every business is a good candidate for investor funding. Sign up for free.

Leadership 245

Leadership Startup Communication Business Model 245

SaaStr

JUNE 22, 2023

SaaStr Trying to pursue a “Grass is Greener” business model. Perhaps most importantly these days, “PLG” does not magically make a business model work, or a product magically sell itself. But they can challenge how you think about the market. That is important. More here: Planning to Do a SaaS Startup? The team is.

SMB 278

SMB SaaS B2C Interviewing 278

SaaStr

MAY 27, 2023

So, whether you’re hiring or you’re selling or you’re running a leadership meeting, a lot of the time you’re banking on your natural skills and experience to get you to a good result so you can move on to the next thing. These are bedrock leadership principles at Clari that we instill throughout the company. It’s called winging it.

Technical Review 242

Technical Review Leadership Company Culture Startup 242

SaaStr

JULY 12, 2024

How do you drive business around that? They want the overall pie to be as big as possible, and their entire business model is predicated on capturing a small piece of what is hopefully an extremely large pie. Your influence becomes less on the entire team and more around the senior leadership team.

Scale 297

Scale Scaling Sales Hiring Sales Recruiting 297

SaaStr

AUGUST 8, 2023

Strategic finance can be thought of as a project management function for your company’s underlying business model or a BizOps team that operates within a more financial lens. Strategic Finance optimizes a company’s underlying business model to create long-term value by increasing revenue and decreasing costs.

Scale 239

Scale Finance Outsourcing Services Sales Recruiting 239

SaaStr

MARCH 30, 2024

Bad operational model / misunderstanding the burn rate. Often, you can sort of intuit the business model up to $1m or $2m or so in ARR. If you don’t model it properly (and often for the first time) — your burn can creep up on you, no matter how carefully you think you are managing expenses. And stymie all of them.

Scaling 306

Scaling Revenue Underperforming Technical Team Market Segmentation 306

SaaStr

NOVEMBER 9, 2022

If you want to optimize your growth for the long term, consider developing specific priorities in the areas of your business model, customer experience, and employee experience. Business model. This approach gets to the heart of the subscription-based business model. Make their life better.”.

Underperforming Technical Team 49

Underperforming Technical Team Business Scale Business Model 49

Intercom, Inc.

OCTOBER 29, 2019

For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. Answer Bot , our help center, or a support rep, to improve customer and business outcomes. Leadership: Create a shared language for product, engineering, and go-to-market to describe customers.

Business 184

Business B2C Scale Headcount 184

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Again, it was an easy to use model which scaled effective decision-making. Put simply, enduring companies have moats which defend their business model - they are a competitive advantage.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Chart Mogul

JUNE 18, 2021

Listen in to hear how Adam’s sales leadership compliments a product-led business model. Our main focus has to be just staying true to those guiding principles and not allowing external factors to influence us and make us deviate away from that – become the things we don’t want to be. Adam Jones, Thinkific.

Sales 134

Sales Leadership Business Model Enterprise 134

SaaStr

MAY 6, 2021

If you’re a company that has a 100% sales-driven business model, it makes sense to hire a big-deal revenue person. You can make the role whatever you want it to be, if you can find the right person. Is a CRO right for you? Additionally, if don’t have revenue expertise, you need to make sure someone on your team does.

Sales Hiring 305

Sales Hiring Sales Recruiting Interviewing Revenue 305

FastSpring

SEPTEMBER 8, 2020

After twenty-five years in tech, with the last eight years in SaaS, I am energized by the opportunity FastSpring has to be a leader in the global commerce space, and I am thoroughly impressed by the business model that is in place.

Business 142

Business Company Culture Leadership Business Model 142

Intercom, Inc.

SEPTEMBER 17, 2020

Their mission is born out of the desire to bring transparency to the workforce and to offer a platform for colleagues, peers, and leadership teams to honestly share information about salary, culture, career advice, and industry insights. Building a Blind business model. What’s the business model behind Blind?

Technical Review 210

Technical Review Company Culture Sales Hiring Business Model 210

SaaStr

DECEMBER 11, 2021

This has been a compelling business model, and customers get all the tailwinds benefiting those decisions. We focused on the benefits for our customers, on reducing friction for them and their processes, and we’ve always had a freemium, viral adoption. I’m a big believer in product-led growth, freemium, viral adoption.

Scale 298

Scale Cloud Interviewing Scaling 298

SaaStr

JULY 25, 2021

And the third thing is what is it about the product or the business model that they’re basically contemplating that gives them a very defendable technology advantage? How defendable is the technology of the product or the business model? And so those depending on the stage of company, those have varying factors.

Sales Recruiting 264

Sales Recruiting Sales Hiring Scale VP of Engineering 264

Intercom, Inc.

JULY 4, 2019

Everybody in the company should understand the business model. Starting to build those models leads very nicely into roadmapping and prioritization. The more you know about your business as your business goes on, the more you can start to build that. Change is much easier for teams and much harder for leaders.

Scale 212

Scale Leadership Business Model Consulting 212

Sales Hacker

SEPTEMBER 18, 2024

Mid-level roles like Managers, Directors, and Leadership positions tend to have the longest tenures (2.5 Higher-level roles like Managers, Directors, and Leadership positions tend to have longer tenures, generally hovering around 2.5 We’ve made a number of changes and realigned our business model in 2024 to make our AEs full cycle.

Sales Hiring 125

Sales Hiring Scale Sales AI Search 125

SaaStr

AUGUST 10, 2023

They had open cores and created enterprise features around it to protect the business model until it got torpedoed by AWS early on. You’ll notice an evolution in how you approach customers, board meetings, and leadership. That would have been counterproductive. What are the benefits of building open source?

Scale 243

Scale Scaling Sales Hiring Cloud 243

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book.

B2B 173

B2B B2C Scale New CTO 173

Tom Tunguz

OCTOBER 24, 2021

Leadership, she’s been on the leadership team for two massive businesses, and so who better to hear from on that topic than Claire. Well, let’s transition then to leadership. Repetition is so important in leadership. COO, what does it mean? I hope it works for you. Tomasz Tunguz: Yeah.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

SaaStr

OCTOBER 26, 2022

Put users at the center of product decisions, innovate with a hypothesis-driven approach, then align your business model with user interests. Fast followers can see the mountains being climbed and paths taken, find and follow a path that looks promising and try to win in the last mile. . Build an exceptional product with your users.

Enterprise 262

Enterprise Scale Sales Communication 262

SaaStr

JANUARY 27, 2024

What’s the Business Model Behind Automattic and WordPress? A year later, they created Automattic as a commercial services business around WordPress. What if, instead of doom-scrolling, we ask ourselves what kind of person we want to be? We say what we want to learn more about and are given that to consume.

Underperforming Technical Team 333

Underperforming Technical Team Social Media Government Payment Features 333

Sales Hacker

FEBRUARY 27, 2020

This is where your leadership comes in. Focus on developing leadership, creativity, business acumen, emotional and social intelligence, and salesmanship. There will always be another company out there who is being innovative, generating ideas with the potential to destroy your business model if you slow down.

Underperforming Technical Team 125

Underperforming Technical Team Development Revenue Sales Hiring 125