Tom Tunguz

FEBRUARY 26, 2025

The traditional SaaS business model of annual prepaid contracts based on seats faces challenges when a human is no longer operating the software. Looking at current AI pricing trends in SaaS, there’s significant variance. 3x as productive as humans, software pricing will need to evolve. across major SaaS vendors.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

SaaStr

MAY 19, 2023

What VCs Are Looking For In 2023 Some VCs look for trends, and others, like Lemkin, aren’t following the trends. Instead of looking for trends, many VCs are looking for founders who see white space in a category because these categories will be re-invented again and again. Get to know their business model.

Venture Capital 246

Venture Capital Management Business Model Trends 246

Payrix

DECEMBER 18, 2024

The conversation unpacked notable trends, challenges, and opportunities for software companies navigating this dynamic landscape. Software companies are increasingly integrating payments as a core component of their business models rather than treating them as ancillary features. But just how are they thinking about that?

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

SaaStr

JUNE 17, 2023

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll explain Jason’s take on the recent market fluctuations, highlighting major deals that shaped investment patterns and their effects on valuation trends.

Venture Capital 270

Venture Capital Scale Technical Review Software Review 270

SaaStr

MAY 4, 2022

Self-built billing systems can prove inflexible and resource-intensive, to the point where we’ve worked with businesses that spend 200-300 hours each month getting their books compliant with accrual accounting rules. Market trends: why is it easier than ever to build an online business? Platforms-as-a-service.

Payment Features 257

Payment Features Payment Services Outsourcing Services Payment Solutions 257

User Pilot

OCTOBER 19, 2024

Get real-time insights into your survey responses, with visual breakdowns of data, NPS score, and trends. Track NPS scores over time with clear visualizations that display feedback trends. Monitor and analyze feedback with detailed reporting tools that provide customer insights into trends over time. Multi-language support.

Software Review 105

Software Review Technical Review Software B2C 105

SaaStr

JUNE 22, 2021

In the report, they pursue the latest customer success trends and predictions, including significant challenges, top goals, team organization, key benchmarks, compensation and various technologies. . When they enjoy their experience, they’ll possibly refer other buyers or expand their business with your company.

Scale 275

Scale Customer Success Scaling Compensation 275

SaaStr

MARCH 7, 2024

The market is currently witnessing a positive trend in terms of both velocity and investor interest. However, this enthusiasm is notably more focused on specific segments and business models. Businesses involved in AI, climate, and generally any software ventures that demonstrate efficient growth are experiencing high demand.

Payments 275

Payments Payment Services Payment Solutions Scale 275

SaaStr

JULY 18, 2023

But what’s trending right now? Monday.com co-CEO Eran Zinman and Jason Lemkin do a deep dive on how Monday’s business model really works. And grab a final 20% off tickets here : We’ll have 7 stages and over 300 sessions and super braindates and more, and it’s early.

Scale 246

Scale AI Scaling Business Model 246

SaaStr

DECEMBER 11, 2021

This has been a compelling business model, and customers get all the tailwinds benefiting those decisions. The singular largest mega-trend and transformation in enterprise software history—digital transactions and hybrid work—is playing out right here, right now. Hybrid work improves, not hinders, collaboration with customers.

Scale 289

Scale Cloud Scaling Interviewing 289

SaaStr

MARCH 30, 2022

The signs that a change is needed can come externally, like a new trend or wave that impacts your product, business, or mission. Or, it might originate as an intrinsic reason, such as when Atlassian decided to move their business model to become a SaaS platform.

Scale 271

Scale Sales Hiring Marketplace as a Service Construction 271

Trujay

OCTOBER 20, 2021

However, it has only recently begun to make its way into everyday usage, aka cloud computing– a business model in which customers pay to use software […]. The post Five Key SaaS Marketing Trends You Should Know appeared first on Trujay: Migration & Integration Solutions.

Trends 77

Trends Marketing SaaS Business Model 77

Clouded Judgement

JULY 16, 2024

” How OneStream Makes Money From the S-1: “Our business model centers on maximizing the lifetime value of a customer relationship. Our cloud-based platform enables a modern and expanded approach to finance and EPM, which is sometimes also referred to as corporate performance management, or CPM.

Benchmarks 295

Benchmarks Data Machine Learning Artificial Intelligence 295

SaaStr

FEBRUARY 14, 2021

One con is that these businesses often are tougher to gain a longer-term competitive advantage in unless there is a network effect (e.g., But from a business model perspective, why invest in sales, demand gen, and all that if you don’t have to? And competition thus ends up being even fiercer.

Revenue 260

Revenue Sales Hiring Customer Lifetime Value Churn 260

SaaStr

MARCH 13, 2023

The delightful experience should connect to a vital part of the business model. Own the narrative around what users experience so you can keep replicating it, which will yield compound benefits for your business. Key takeaways User delight helps you build for long-term growth, as against chasing after trends.

Growth Hacking 246

Growth Hacking Social Media SaaS Business 246

Intercom, Inc.

MARCH 28, 2022

How do you set your business up for consistent, continuous growth? It’s the million dollar question that businesses face every day. To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses.

Scale 228

Scale Engagement Technical Review Business 228

SaaStr

JULY 27, 2023

Fundraising Market Trends Over The Last 12 Months Markets in 2021 felt a bit like, “Shut up and take my money!” Looking at the volume behind it divided across different stages, you can see some interesting trends. So the trend is building out more ARR before going out to Series B. 2023 is a bit more cautious and awkward.

AI 243

AI Trends Banking Benchmarks 243

SaaStr

MARCH 1, 2024

Base10 is interested in mega-trends that change how people live and work in the next ten years. We’re at the beginning of a platform shift, and for the first time, GenAI has become accessible to more than just the mega businesses of the world. They hope to reach 50%. ARPU, ACV, and LTV are increasing.

Generative AI 289

Generative AI Outsourcing Services AI Software Review 289

SaaStr

NOVEMBER 18, 2020

When the company first began web app development and selling software-as-a-service in 2004, their business model wasn’t even called SaaS. Accounting Today’s Roger Russell reports that local sales taxes are likely to trend up in a post-COVID world, as states and cities look for ways to dig out of debt.

New CTO 223

New CTO SaaS Sales CTO 223

SaaStr

FEBRUARY 14, 2023

It’s critical to show investors that you’re bucking the trend of many companies today that generate less demand and aren’t hitting numbers. Net Dollar Retention Shows SaaS’s Best Qualities NDR encapsulates SaaS revenues’ best qualities in one metric: the subscription-based model. You do that by showing momentum.

Metrics 259

Metrics Marketing SaaS SMB 259

SaaStr

SEPTEMBER 15, 2023

Its business model of going global and going inbound from India is the differentiation. During this moment, when they were fighting on Twitter and exposing what was happening, the whole internet community stood behind them, and the story was trending for 30 hours on Hacker News. as a startup, you get a stroke of luck.

Sales Hiring 281

Sales Hiring Scale SMB SaaS 281

SaaStr

JANUARY 5, 2020

A business model of turning long-term liabilities into short-term, at-risk payments. With every company adopting distributed teams across many cities and offices, WeWork is a beneficiary and enabler of this massive and growing trend. Potentially way over-paying for some properties. The unit economics are positive here.

Payments 162

Payments B2C Business Model Branding 162

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. The past twelve months have been relatively turbulent for Cloud founders. There’s been a pivot from growth at all costs to driving profitability.

Cloud 303

Cloud Payments Software Review Payment Solutions 303

The Angel VC

MARCH 3, 2015

Of course your team, product, technology, business model and market matter too, but when you’re past the seed stage the expectation is that these factors will have resulted in excellent growth. Growth (a.k.a. traction) is also the most important factor that attracts VCs and drives valuations in private financing rounds.

Compensation 185

Compensation Business Model Startup Benchmarks 185

FastSpring

SEPTEMBER 12, 2024

Current market trends in Asia that can affect expansion and the challenges associated with those market trends. The payments landscape and how it affects businesses trying to grow in Asia. If you’re not sure how to kickstart growth for your digital products or software business in Asia, listen or watch now!

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

SaaStr

MAY 24, 2024

Lemkin expresses concern about the changing work ethic and loyalty of sales and marketing professionals, observing a trend of multiple job-holding and lack of commitment. Dave decided to pivot his business model from solopreneurship to building a sellable asset, leading to the creation of Exit 5.

Sales Hiring 290

Sales Hiring Outsourcing Services Technical Review Scale 290

SaaStr

JULY 24, 2023

CIOs and others want to concentrate their budget on vendors they trust, so if you have a strong brand, you can benefit from this trend. Here you can see the magic in MongoDB’s business model. Yet leaders like MongoDB are growing quicker than startups, and it’s usually the opposite. But you know what isn’t? Revenue growth.

Revenue 245

Revenue Scale Sales Hiring Cloud 245

Clouded Judgement

NOVEMBER 10, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now OpenAI Updates OpenAI had their big developer day this week, and I wanted to call out two key announcements (and trends): increasing context windows and decreasing costs. Follow along to stay up to date!

Cloud 190

Cloud Artificial Intelligence GCP(Google Cloud Platform) AI 190

Blulogix

FEBRUARY 9, 2024

This surge in subscription-based business models spans across various industries, from software and media to retail and services, reshaping the consumer landscape and redefining notions of customer engagement and value delivery.

Business Model 52

Business Model Subscription Payment Features Business 52

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Merchant Services 158

Intercom, Inc.

NOVEMBER 12, 2020

On the podcast, Dee talks to Loren Padelford ( Shopify Plus) , Michelle Curtin (Head of Personal Shopping at Brown Thomas ), and Colin Harmon (founder of 3fe Coffee ) about the social changes that are driving new trends across the sector. But it’s not intrinsic to the product – rather, it’s baked into 3fe’s business model.

B2C 221

B2C Outsourced Development Subscription Payment Features 221

Intercom, Inc.

SEPTEMBER 17, 2020

The Blind business model is built on the unique insight they have into companies directly from their verified employees. Kyum and his team have a unique vantage point into business and career trends across multiple industries – a universal trend they are seeing in 2020 is the risk of burnout.

Technical Review 210

Technical Review Company Culture Sales Hiring Business Model 210

Intercom, Inc.

JANUARY 16, 2020

How have you structured the business model or even the product to make that type of viral spread easier? Has there been any similar moments for you in terms of seeing sudden growth due to changes you’ve made in the products or maybe your business model? Now we see that this has become a huge trend across SaaS.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Subscription Flow

DECEMBER 25, 2023

Since its introduction, the SaaS business model has grown in popularity and transformed many industries. Why are SaaS software adoption rates among businesses so high? These features make it easier for SaaS users to scale their businesses as they expand and help them run more productive businesses.

Payments 52

Payments SaaS Payments Trends Payment Solutions 52

Subscription Flow

DECEMBER 21, 2023

The year 2024 is going to bring huge changes in the SaaS subscription business market, and that’s the point of discussing the New Year for SaaS business retailers. What can help you the most to fight challenges in the coming year is to follow the SaaS pricing trends. So, you will get two benefits with this pricing plan.

Trends 59

Trends Pricing Revenue Technical Review 59

USIO

JUNE 10, 2024

Whether you’re a small e-commerce store or a large enterprise, understanding the latest trends and technologies in payment integration can help you stay competitive and meet your customers’ expectations. Key Trends in Payment Integration for 2024 1. Here are some steps to help you make an informed decision: 1.

Payments 130

Payments Payment Services Merchant Services Payment Methods 130

Clouded Judgement

MAY 31, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. And the promise of the software business model is as companies mature and go out of growth mode the profits will show up. And people thought that trend would continue in to Q1. Follow along to stay up to date!

Cloud 184

Cloud Software GCP(Google Cloud Platform) AI 184