Tom Tunguz

FEBRUARY 26, 2025

For many founding teams, pricing is one of the most difficult and complex decisions for the business. Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale. The value of your business is the discounted sum of all its future profits.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Gaining new customers.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. To run a business is like trying to balance several stacked plates in your hands. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. One such critical functionality is integrated payments. As your SaaS business grows, your payment needs will evolve.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

USIO

JUNE 10, 2024

In today’s fast-paced digital world, providing a seamless payment experience is crucial for businesses of all sizes. As we venture into 2024, the landscape of payment integration continues to evolve, presenting both opportunities and challenges for merchants. Key Trends in Payment Integration for 2024 1.

Payments 130

Payments Payment Services Merchant Services Payment Methods 130

SaaStr

MAY 4, 2022

No matter how innovative a product might be, a business can only succeed if it enables its customers. But, as a business grows, teams may find that this success hinges on overcoming one final hurdle: building a financial stack. What makes a SaaS business so hard? The explosion of low and no-code solutions.

Payment Features 259

Payment Features Payment Services Outsourcing Services Payment Solutions 259

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. There was a new emphasis on building software for people. Should you push more on GTM?

Payment Solutions 282

Payment Solutions Payments Travel Scale 282

SaaStr

OCTOBER 11, 2023

Software Important. From a business model perspective, Shopify has in essence been a fintech and merchant product first and a SaaS product second for quite some time. Overall subscription solutions revenue is up just 21%, while payments and merchant solutions are up 35% — from a much, much larger base. #2.

Payments 293

Payments Merchant Services Payment Solutions Revenue 293

Tom Tunguz

AUGUST 26, 2020

Asana builds productivity and task management solutions. Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. Asana filed their S-1 this week.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

FastSpring

NOVEMBER 18, 2020

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. How viable is it for companies to shop their apps outside of mainstream marketplaces?

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

SaaStr

OCTOBER 26, 2022

Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments. But payments can be low gross margin, and they are for Wix. Add e-commerce, payments and more has pushed it up.

Payments 283

Payments Payment Solutions Payment Methods SaaS Payments 283

SaaStr

SEPTEMBER 23, 2024

But while the brand and market penetration is strong, the business model is challenging. It still loses money on the hardware, and the payments side is fairly low margin (28% or less). The software license is high margin, but it’s only 20% of the total revenue.

Scale 306

Scale Payment Solutions Payments Sales 306

Payrix

SEPTEMBER 25, 2024

This growing market is switching up how small-to-medium-sized businesses (SMBs) access financial products, creating exciting new opportunities for software companies to reimagine their business models and restructure their product offerings.

Payments 130

Payments Payment Solutions Embedded Payments Trends 130

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

Subscription Flow

JUNE 26, 2024

Did you know that the Dutch payment processing company Mollie was only able to raise $100 million in 2020 as its growth tech investment? Lo and behold, in no time Mollie became the third largest European payment processor (after the fellow Dutch company Adyen and the London-based Checkout.com). So what happened? billion in 2024.

Payment Features 98

Payment Features Payment Methods Payment Services Payment Solutions 98

Subscription Flow

JUNE 27, 2024

Quickbooks Payments is a popular feature offered by Intuit’s Quickbooks accounting software service. This feature allows businesses to accept credit and debit card payments from customers helping them manage their finances more efficiently. What are Quickbooks Payments? This decreases manual data entry error risks.

Payment Services 98

Payment Services Merchant Services Payment Methods Payment Solutions 98

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

SaaStr

OCTOBER 28, 2023

We require payment right away. Ask yourself: Can someone deploy your app in minutes? Freemium is a business model. Dear SaaStr: My Startup Doesn’t Have a Free Trial or Freemium Option. Should we change this? Free trials and freemium options work well — if you can support them well.

Startup 301

Startup Payment Solutions Business Model Enterprise 301

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn.

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

FastSpring

JANUARY 27, 2022

We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Design the transition plan that’s right for your company.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

FastSpring

SEPTEMBER 12, 2024

If your business is based in the APAC region and you’re focused on expanding into new areas, there are a lot of common challenges to face and questions to ask about the best way to do that. The payments landscape and how it affects businesses trying to grow in Asia. Jump to video. | Jump to transcript.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

SaaStr

MARCH 7, 2024

This was precisely my experience upon meeting Toni and Carlos, the founders of Embat, in an area we’ve extensively have been exploring: treasury management and payment automation. Embat is building the next-generation treasury management software. And most importantly, actually be good people to do business with.

Payments 278

Payments Payment Services Payment Solutions Scale 278

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). Enter the world of SaaS billing systems. how you receive the payment).

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

FastSpring

APRIL 17, 2024

SaaStock USA 2024 will bring together over 1,500 SaaS leaders for three days of actionable content, business development, networking, team-building, and fun. If your business is SaaS, then you need to be at SaaStock USA. SaaS.City is a series of topic-specific workshops structured to facilitate learning and networking on May 13th.

Payment Services 158

Payment Services Merchant Services SaaS Payments Payment Solutions 158

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Are you looking for a merchant of record that will partner with you to grow your business internationally? Selling internationally is key to their business model.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. Let’s find out.

Cloud 306

Cloud Payments Software Review Payment Solutions 306

FastSpring

MARCH 15, 2021

But before we get into the nitty-gritty of subscription management, let’s see if the subscription model is a good option for you and your business. Why Shift to a Subscription Revenue Model. This is the most obvious benefit of subscription models—you’re able to reliably predict the revenue your company will receive.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

Payrix

APRIL 3, 2024

Before we dive into the risks associated with payments, let’s review why embedding payments is good for SaaS businesses and the three payment processing solutions available to software companies today. What are the benefits of adding payments to vertical software?

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

Subscription Flow

MAY 10, 2024

To keep up with the modern donors’ purchasing habits, nonprofit organizations or NPOs can set-up recurring donation systems in-line with these donors’ spending preferences. Subscription-based business models have increased in number as media streaming platforms like Netflix and delivery services like Amazon have risen in popularity.

Payment Solutions 105

Payment Solutions Payment Methods Payments Payment Services 105

SaaStr

DECEMBER 28, 2023

Many founders hit the brakes on growth to pivot towards profitability when in reality, the right combination is aiming for durable growth with a profitable business model. 2024 looks like it will be a busy year; there are over 400 growth stage companies in the US who haven’t fundraised in over 2 years.

Technical Review 279

Technical Review Software Review Payment Solutions Venture Capital 279

Stax

SEPTEMBER 12, 2024

Cash is no longer having its moment; card payments are in. From debit and credit cards to Google or Apple Pay, digital, contactless, and mobile payments are on the rise. That’s why for most businesses, it’s almost impossible to make do without a credit card terminal. Learn More What’s a Payment Terminal?

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Merchant Services 158

Agile Payments

SEPTEMBER 7, 2021

PayFac or Payment Facilitation enables software platforms to both brand and monetize payment processing offerings while at the same time offering instant, hassle-free customer payments onboarding.

Payfac 88

Payfac Business Model Payments Payment Services 88