USIO

FEBRUARY 19, 2025

Instead of spending a year (or more) navigating regulatory red tape, Usio gets you up and running fastand lets you actually make money from payments instead of just processing them. Adyen Enterprise-Grade, but Not for Everyone Best for: Huge corporations that need global payments and dont mind complexity. Eventually.

PayFac as a Service 179

PayFac as a Service Merchant Services Payfac Payments 179

SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. So, let’s look at the state of subscription apps and how B2B SaaS can learn from it. Churn is much higher on consumer subscriptions, but you have higher expansion revenue.

Payment Features 301

Payment Features Subscription B2B Mobile 301

SaaStr

JUNE 16, 2024

Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers? RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. Does the SDR or AE reaching out to see if they can win back your business work?

Churn 313

Churn Business SaaS Mobile 313

SaaStr

AUGUST 18, 2022

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Laika is an enterprise-ready compliance platform that lets growing companies compete on the same level as any large organization. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service.

Stax 54

Stax Payment Services Payment Solutions SaaS Payments 54

SaaStr

MARCH 31, 2021

Much of UiPath’s revenue is in annual and multi-year software licenses and maintenance, somewhat more “old school” enterprise software revenue. Even if a lot of the revenue isn’t truly recurring SaaS revenue. So that’s an interesting ratio for a $600m ARR business growing shortly to $1B in ARR.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Clouded Judgement

MARCH 28, 2025

Any disruption of service at this facility could harm our business… We currently intend to add a second data center facility in 2008, the primary purpose of which is to add capacity. The incentives to start a competing business to an on prem software company that hit $25m in revenue were low. Someone can always catch you.

Cloud 299

Cloud AI Scale Scaling 299

Blulogix

JULY 26, 2024

By BluLogix Team Navigating Subscription Billing Account Complexity in Modern Enterprises In the era of digital transformation, enterprises face unprecedented challenges in managing account complexities. By centralizing account data, businesses can gain a holistic view, enhancing decision-making and improving customer service.

Payments 105

Payments Payment Features Payment Services Enterprise 105

SaaStr

MARCH 3, 2021

In 2 years, they’ve added 10,800 Phone customers and 1m total paying Phone seats, including 18 enterprise customers with over 10,000 seats. Zoom has gone both more enterprise — and less enterprise!! Enterprise is up a stunning 158%. Just about everyone needs a second core product after $1B ARR.

Payment Features 350

Payment Features Enterprise Scaling Revenue 350

SaaStr

MAY 1, 2021

Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. and … Most small businesses and individuals generally want to pay monthly on their credit cards. Very small businesses often buy more like consumers than large enterprises.

Payment Features 293

Payment Features Scale SMB Churn 293

SaaStr

MARCH 19, 2021

We’ve done a lot of fun sessions together with Smartsheet over the years at SaaStr but haven’t taken a deep dive into its business. They also nicely segment NRR by deal size, so you can see it grows to 140% from their largest enterprise customers. Very High NRR from SMBs. Driving deal size up accounts for a lot of growth.

Payment Features 332

Payment Features Enterprise Business Scaling 332

SaaStr

MARCH 24, 2022

BlueSnap helps businesses accept payments globally. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. WorkOS provides APIs to make your app enterprise-ready, with pre-built features and integrations required by IT admins.

Payments 257

Payments Payment Services Payment Solutions SaaS Payments 257

SaaStr

FEBRUARY 2, 2025

Owner.com has distinguished itself by consolidating dozens of point solutions into a single, integrated platform that helps small business owners compete effectively online. Her company specializes in API integration platforms that enable SaaS companies to launch integrations faster and automate complex business processes.

AI 207

AI Technical Review Artificial Intelligence Systems Review 207

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. Before we jump to the meat of the blog, let us quickly go over the bare-bones definition of what exactly is automated billing software and why most small businesses require it.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

Subscription Flow

MAY 16, 2024

A few important reasons why businesses flocked to CardPointe was because it simplified the payment process for their end consumer, it seamlessly integrated with other systems like accounting software, and offered solid security to the businesses to protect their end consumer’s payment details. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. When you sell to a business, the buyer might be thinking about the needs of the company, of their team, and of themselvesso you might need three value propositions! 5: Know how “free” works in your business.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

SaaStr

FEBRUARY 15, 2024

Offering a suite of solutions dedicated to supporting multifaceted billing needs and revenue operations, I believe Metronome serves as the perfect scaling partner for innovative businesses and software companies. Hilarie Koplow-McAdams joined NEA as a Venture Partner in 2017 and is focused on enterprise software and services.

Scale 284

Scale Software Review Payment Features AI 284

SaaStr

AUGUST 16, 2023

For small businesses? For very large businesses? Can you be 10x more “secure” than the competition? E.g., you don’t have to be 10x better than Salesforce in every way to build a $100m ARR businesses. Not just invoicing, but expense reports+invoicing. For finance? For procurement?

Marketing 245

Marketing Payment Features Scale Finance 245

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

Clouded Judgement

MAY 16, 2025

For those who don’t, I will take quarterly subscription revenue x 4 as a proxy for ARR. Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months.

Trends 144

Trends Cloud Payment Features Subscription 144

Clouded Judgement

MARCH 21, 2025

Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue.

Cloud 188

Cloud Pricing Payment Features Subscription 188

USIO

AUGUST 19, 2024

SaaS Payment Integration for Software Companies In the ever-evolving landscape of software companies, effective payment integration is crucial for success. Cutting-Edge Technology and Robust APIs Utilizing cutting-edge technology and robust APIs ensures that your software can handle a variety of payment methods effortlessly.

Payment Solutions 211

Payment Solutions Payments SaaS Payments Payment Services 211

Clouded Judgement

DECEMBER 20, 2024

Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. It shows the number of months it takes for a SaaS business to payback their fully burdened CAC on a gross profit basis. Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 144

Cloud Banking Payment Features Subscription 144

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

JANUARY 11, 2024

and so deeply embedded in the fabric of our customers’ businesses that they’d never churn. Sometimes in great ways — forcing B2C subscription businesses to relentlessly provide a great end-user experience. Look at $100B market cap Service Now , which is very, very enterprise. But far from all.

Retention 317

Retention B2C B2B Churn 317

SaaStr

DECEMBER 14, 2020

Folks churn out of their Verizon plan, their Netflix subscription, etc. In a low-end subscription model for a tool, not a solution (e.g., Individuals and small businesses, often paying on their personal credit cards, will often cancel the moment they aren’t using the tool anymore. the dynamics are similar. They Quit You.

Churn 362

Churn Sales Hiring Systems Review B2C 362

SaaStr

APRIL 30, 2025

But this transition isnt easyit requires enterprise-grade features, dedicated sales teams, and a shift in go-to-market strategy. This efficiency is driven by a high-velocity inbound engine, strong community evangelism, and strategic partnerships with private equity firms consolidating trades businesses. Accelerating at Scale.

Payments 144

Payments Payment Services SaaS Payments Payment Solutions 144

Blulogix

OCTOBER 22, 2024

Automate Proration and Usage-Based Adjustments : One common challenge for UCaaS companies is managing proration and changes to subscription levels mid-cycle. By delivering transparent billing information, you can reduce customer disputes, enhance satisfaction, and improve retention.

Pricing 110

Pricing B2B Payment Features Subscription 110

SaaStr

JANUARY 25, 2023

So we took a look at ServiceNow a little ways back at $5B in ARR , but I thought it was worth another deep dive now for a very specific reason: Their very seasoned CEO has sees no real slowdown or downturn in their business. Enterprises run on ServiceNow. #3. Steady 98%-99% Gross Renewal Rates. 1,500+ $1m ACV Customers. None really.

Azure 319

Azure Cloud Enterprise Payment Features 319

Stax

JULY 9, 2024

It’s no question that the world has been digitally transformed — both in business and in life. Physical wallets are phasing out, left behind in favor of digital wallets and other digital payment options. The adoption of digital payment systems in the US has grown, with 78% of consumers using at least one type by the end of 2020.

Payment Methods 163

Payment Methods Payment Services Merchant Services Payment Solutions 163

SaaStr

MAY 22, 2024

But — it’s one that is very important to many of us that sell into the enterprise. Its research and reports in enterprise software are critical. And … 92% of its revenue is from subscriptions. Given how critical its research is in selling to the enterprise, I wanted to take a look at its business.

Revenue 292

Revenue Enterprise Cloud Pricing 292

Blulogix

MARCH 12, 2025

By BluLogix Team The Future of Monetization: Why Usage-Based Billing is the Key to Scalable Growth Introduction Introduction Subscription models have dominated the digital economy for years, but in 2025, usage-based billing is emerging as the smarter, more scalable approach. Automate Billing & Invoicing to prevent revenue loss.

Payment Features 59

Payment Features AI Search B2B AI 59

SaaStr

APRIL 17, 2021

It’s pretty incredible in fact that both these two businesses can hit $700m and $1B in ARR, both growing 30%, neither able to clip the wings of the other. Monetizing ecommerce via subscriptions, but not payment processing. Rather, it charges for software subscriptions to take payments on its websites.

Payment Methods 337

Payment Methods Merchant Services Payments Payment Services 337

Clouded Judgement

MARCH 7, 2025

Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. Revenue multiples are a shorthand valuation framework. Overall Stats: Overall Median: 5.6x

Cloud 157

Cloud Forecasting Payment Features Subscription 157

Intercom, Inc.

FEBRUARY 6, 2020

Seeing a real demand for business courses in their consumer marketplace, the team identified an opening in the market to disrupt corporate training and hypothesized that employers would be more than willing to pay. Today Udemy for Business boasts 80% of the Fortune 100 – the top 100 largest US companies by revenue – as customers.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Clouded Judgement

OCTOBER 11, 2024

Coming out of that, every company from the largest enterprise to the smallest startup started thinking very critically about cost optimizations. Multiples shown below are calculated by taking the Enterprise Value (market cap + debt - cash) / NTM revenue. So why was it stronger than normal last year? Where was wasted spend with low ROI.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167