FastSpring

APRIL 24, 2025

How new global laws like the European Accessibility Act will impact digital businesses. If you’re a founder, marketer, or product leader looking to grow your business while doing the right thing, this episode is a must-listen. It’s also good from a legal perspective for businesses. Is that a fair point?

Business 108

Business Software Review Underperforming Technical Team AI Search 108

User Pilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

SaaStr

FEBRUARY 16, 2022

Abhinav Asthana , founder and CEO of Postman , knows that journey very well, having started Postman as a mere side project in 2012, only to launch it as an enterprise platform almost a decade later. That’s the one fundamental fact on which we can base our businesses. We just have to actively listen. Verify product-user fit.

Underperforming Technical Team 291

Underperforming Technical Team Company Culture Customer Success Product Marketing 291

SaaStr

OCTOBER 4, 2024

They supply their customers with a full marketing suite and customer data software for thousands of SMB, e-commerce businesses. But in talking to those businesses, Andrew realized that in reality, these small-business, e-commerce consumer stores he was setting out to help were doing everything manually.

Revenue 313

Revenue Scale Underperforming Technical Team Sales Hiring 313

SaaStr

NOVEMBER 26, 2019

sales team. Well, let’s go to the business school at Michigan.” I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. Want to see more content like this? Good afternoon.

Scale 287

Scale Sales Hiring Underperforming Technical Team Sales 287

SaaStr

JUNE 19, 2024

The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. You might have to rebuild your marketing team. Optimize your acquisition funnel.

Scale 307

Scale Scaling Underperforming Technical Team User Experience 307

Tom Tunguz

JANUARY 23, 2023

I’m watching public company earnings to identify early weaknesses in the software market. Microsoft’s Ability to Cross-Sell its Suite is Driving Dominance in Many Categories GitHub is now home to 100 million developers. About 70% of commercial Office subscribers use Teams. Yesterday, Microsoft announced earnings.

Azure 256

Azure Underperforming Technical Team Machine Learning Artificial Intelligence 256

SaaStr

JANUARY 24, 2024

What should you look for in an Enterprise rep vs. a Mid-Market rep? How should you handle presenting challenges to your C-suite team when you’ve just joined the company? She was hired because they saw a bit of softening in new business growth, and she came to help diagnose what was going on and help scale the business.

Scale 279

Scale Sales Hiring Scaling Revenue 279

SaaStr

OCTOBER 26, 2023

The problem is if you’re in business for any amount of time, the product gets a bit older. In a year like this, SMB is doing worse, with a lot more churn and startups going out of business. On the other hand, their Enterprise segment is bigger and doing great. It’s challenging to be easy to use, simple, and big.

Sales Hiring 287

Sales Hiring AI SMB Scale 287

Sales Hacker

FEBRUARY 17, 2021

Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them. In other words, the partners balance out each other’s strengths and weaknesses. First, identify your team member’s strengths and weaknesses. Business case development and IT/tech strategy.

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

Sales Hacker

AUGUST 7, 2024

He previously built the pre and post sales solutions team at mParticle from zero to supporting hundreds of enterprise customers. Is there a lot of internal or customer work that needs to be done or managed by your team? Should your sales engineers also implement the software? How easy is it to implement your product?

Underperforming Technical Team 121

Underperforming Technical Team Technical Review Sales Hiring Scale 121

Intercom, Inc.

JULY 28, 2022

Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom. Attract and develop talent and invest in supporting resources like onboarding, sales enablement, and sales engineering.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

SaaStr

JUNE 4, 2021

Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. How many of you guys’ product rely on the highly functioning engineering team? Helping the engineering teams run smoothly and being super productive thanks to mentoring.

Scale 322

Scale Underperforming Technical Team Sales Hiring Engineering 322

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! The other thing is I’ve studied enterprise software for literally 30 years. “Look, here’s enterprise software. I was a software developer, a product person. Six months from now, we could be out of business.

Sales Hiring 340

Sales Hiring Underperforming Technical Team SaaS Headcount 340

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. A business is SaaS or SaaS-like if it sells anything else software-related.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

SaaStr

JANUARY 7, 2022

Have you ever had a sudden realization that you’re spending more on sales and marketing than research and development? If so, you aren’t alone –– the median enterprise SaaS company spends twice as much on sales and marketing than R&D. Everybody then hates the models, and they forget the reality of the underlying business.”.

Sales Hiring 265

Sales Hiring Underperforming Technical Team Marketing Market Research 265

SaaStr

NOVEMBER 14, 2019

If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. Knowing the common pitfalls won’t stop you or your team from making them, but it will help build the most important skill any manager can have: resiliency. Want to see more content like this?

Scale 179

Scale Sales Hiring Scaling Underperforming Technical Team 179

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. But as it started selling more and more into the enterprise, it staffed up with a deep and strong one. The first stage is building an organic growth engine.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

APRIL 5, 2021

I told this VC I bet that while they had no true enterprise customers, they had a few nice silos within some large customers. Hmmmm … well, to me, that’s not a bad place to be once a space, a category, gets to $100m+. And focus, at least to some extent, on the higher ROI parts of the business.

Scale 282

Scale Sales Recruiting Underperforming Technical Team Pricing 282

SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. Application SaaS has matured and increasingly there are fewer niches available to build large businesses. In return, they will spend a certain number of hours per month with your team. Learnings on GTM.

Scale 299

Scale Sales Hiring Underperforming Technical Team Cybersecurity 299

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. I’m the former SVP of Sales at a Los Angeles based business called PatientPop. I broke into SaaS in 2009 I was the second sales hire and the 10th overall hire at a New York City based SaaS business called Zocdoc.

Sales Recruiting 330

Sales Recruiting Sales Hiring Scale Sales 330

Intercom, Inc.

JUNE 15, 2022

Product teams often fall into the trap of spending most of their time on the core functionality of the products they’re building. Without an accessible onboarding process , customers may never reach the stage where they can use the game-changing features your team has worked so hard to build, making outcomes difficult to achieve.

Onboarding 194

Onboarding Underperforming Technical Team Software Review Technical Review 194

SaaStr

JUNE 13, 2024

Every week, there are significant new developments in tech. However, CIOs at large enterprises have the budget to try different things and see what they can do. You can only sell real business value. If you go to a team and say, “I can do 70% of what your team is doing now automatically and at a fraction of the cost.”

Scale 311

Scale AI Sales Underperforming Technical Team 311

SaaStock

FEBRUARY 13, 2019

It is based on blockchain and allows businesses to take care of their finances on a number of platforms and in multiple currencies. Easyship provides e-commerce businesses with a single solution for shipping worldwide. They provide incident response and threat protection for businesses of all sizes. Funding to Date : $1.6M

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStr

MARCH 24, 2020

Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. I’m doing The Playbook To Recruiting Your Sales Team. Once again, amazing job to the SaaStr team. I’m really honored to share this stage with some really bad ass speakers.

Sales Recruiting 193

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 193

SaaStr

DECEMBER 31, 2019

With the complexity of multiple stakeholders and the increasing purchasing influence of end users, the bar is higher than ever for enterprise UX as companies pioneer business models beyond traditional SaaS. Very excited to talk to you today about building consumer grade products for the enterprise. Bela : Yeah, absolutely.

Enterprise 152

Enterprise Underperforming Technical Team Scale B2B 152

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. And we were like less than 10 million ARR and business was doing very well. And I met with Dev and I was telling him our business was doing very well and he asked me, “Why is it doing well?”

Sales Recruiting 265

Sales Recruiting Sales Hiring Scale VP of Engineering 265

Sales Hacker

OCTOBER 16, 2020

Prospecting in the enterprise environment is just different. Enterprise is generally behind the times and slow to move on new ideas. On the flip side, however, the Enterprise segment offers a vast number of decision makers to go after, and, as we all know, there is a big payoff if you can win the deal. Shifting your mental game.

Enterprise 127

Enterprise Payment Methods Payment Services Sales Hiring 127

SaaStr

JULY 15, 2022

So how feasible do you think that works for a typical B2B SaaS business that probably our user-base is not too knowledgeable about [inaudible] on the internet for something specific in their day-to-day use case? Jason Lemkin: But usually your teams can’t do that. That’s a great example. This always works. Jason Lemkin: Yes.

Scale 299

Scale Outsourcing Services Sales Hiring VP of Engineering 299

Intercom, Inc.

FEBRUARY 4, 2021

The Cool Planet Group CEO has had a fascinating career to date, having started and sold three businesses for over three-quarters of a billion dollars before he was forty – including Inspired Gaming and The Cloud. We were fairly poor. So I started to develop a hankering for making money at an early age.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

SaaStr

JULY 29, 2022

Those are all a bit enterprise biased. So you’re really asking how do you get a business going, like selling to restaurants that not only is hard to penetrate but has a hardware component. And they sold right after COVID hit, when their business got impacted, for a billion Swedish somethings. So that is the theme of today.

Scale 278

Scale Scaling Sales Hiring Enterprise 278

SaaStr

JULY 22, 2019

New Relic, provider of real-time insights for software-driven businesses has this formula figured out. That’s not a bad start. And that allows our customers to build better software, much more perfect software, to have better relationships, and to also build better businesses. We work with mostly modern teams.

Scale 233

Scale Scaling Sales Hiring Underperforming Technical Team 233

Neil Patel

SEPTEMBER 18, 2020

Choosing the right digital strategy for your business is essential. We help our clients develop a digital strategy that maximizes the results they achieve with their content marketing, advertising, and SEO campaigns. Everything we do is focused on producing real results for businesses whether that’s more traffic, leads, or revenue.

Underperforming Technical Team 139

Underperforming Technical Team Strategy Content Marketing Scale 139

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? Yesterday in here, the CMO of New Relic was talking about how they moved to enterprise. Today we’ll be talking about five ways to effectively move up market.

Underperforming Technical Team 220

Underperforming Technical Team Sales Hiring SMB Enterprise 220

SaaStr

JUNE 1, 2021

There are rules in starting an enterprise software company. Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 The problem is that he was in business school, working towards an MBA.

Part-Time VPE 297

Part-Time VPE Technical Cofounder CTO Hire New CTO 297

How To Buy Saas

FEBRUARY 25, 2025

In fact, 92% of businesses say CRM software is crucial to achieving their revenue goals. Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. Both are industry leaders, but they cater to different business needs and audiences. Lets dive in!

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145