Intercom, Inc.

AUGUST 11, 2020

Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. We take so much pride in the work Intercom is doing to take a stand against racial injustice.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 293

Part-Time VPE Technical Cofounder CTO Hire New CTO 293

Scytale

FEBRUARY 10, 2025

This is if companies opt to use an independent consultant. Therefore, many companies opt-in for an independent consultant to perform the audit. This includes detection, business losses, post-breach response, and notification. This ensures businesses stay compliant without incurring over-the-top operational expenses.

Systems Review 52

Systems Review Software Review CTO Hire compliance 52

SaaStr

JULY 10, 2021

Nikos Moraitakis, CEO @ Workable, moderates this insightful session with Dan Adika, CEO at WalkMe; Mallun Yen, Chief Business & Product Officer at RPX Corp; Craig Walker, CEO at Dialpad; and Wade Foster, CEO @ Zapier. Obviously, I can’t imagine a chief executive not having loss of sleep over building a management team.

Sales Hiring 263

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 263

FastSpring

DECEMBER 11, 2020

But as a digital seller and online business owner, sometimes you need a quote that gives you more than warm, fuzzy feelings. You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. Make sure you have customer nurturing strategies in place.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

OpenView Labs

JULY 2, 2020

Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. Want to update your pricing?

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news? The good news?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

Sales Hacker

MAY 5, 2021

Pricing and packaging strategies. Ask him about how to start a Salesforce consultancy.). Channing Ferrer , VP of Sales Operations and Strategy at HubSpot. Eddie Reynolds , CEO, Union Square Consulting. Follow Feras for great content like how to modernize your GTM strategy and RevOps is like a dope sneaker collection.

Scale 121

Scale Technical Cofounder Technical Advisors Sales Hiring 121

SaaStr

JUNE 27, 2019

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Growing a company’s revenues, customer base, team, process, and product doesn’t just happen without major work and strategy. Instead, deliver solutions with real business value. That was it.

Scale 239

Scale Enterprise Scaling Sales Hiring 239

User Pilot

MAY 1, 2024

Lenny is a newsletter writer, podcast host, angel investor, and product consultant. He worked as a Product Lead at Airbnb for 7 years, where he managed a number of teams, supported strategy for the anti-discrimination team, and built new tools for hosts. He has also invested in businesses, like Figma, Vanta, and Webflow, among others.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

Valerian Tech

MAY 30, 2023

Introduction In the competitive landscape of e-commerce, leveraging data analytics has become crucial for businesses seeking sustainable growth. Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions.

CTO Hire 52

CTO Hire Data Business CTO 52

Valerian Tech

JUNE 5, 2023

Introduction In today's digitally connected world, cybersecurity is a top concern for businesses across all sectors, and insurance companies are no exception. The Role of Fractional CTO in Enhancing Cybersecurity A Fractional CTO can provide invaluable expertise and guidance in strengthening an insurance company's cybersecurity defenses.

Cybersecurity 52

Cybersecurity CTO Hire CTO compliance 52

Valerian Tech

JULY 5, 2023

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights. Book a free consult today.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

SaaStr

MARCH 1, 2019

While most of us assume M&A happens late stage, Teddie gives a list of reasons why you should use M&A in your growth strategy. I used to be a CTO and operator, co-founder of a SaaS start up. There’s so many teams out there who are great people, but maybe their business hasn’t taken off the ground that well.

Outsourcing Services 112

Outsourcing Services Sales Hiring CTO Hire Technical Review 112

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Zanade Mann , founder of Black Women’s Business Collective. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Sales Hacker

OCTOBER 13, 2020

The first sponsor is Sapper Consulting. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Sam Jacobs : What’s the business model? Before we get there, we have two sponsors.

Marketplace as a Service 112

Marketplace as a Service CTO Hire Sales Recruiting Scale 112

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. In addition to Prime Cloud’s rich feature-set, clients also benefit from Loyalty Prime’s extensive customer loyalty consulting expertise.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. Chorus records, transcribes, and analyzes business conversations in real time to coach reps on how to become top performers. The first is Chorus.ai.

Sales Hiring 92

Sales Hiring Revenue CTO Coach CTO Hire 92

Valerian Tech

JULY 18, 2023

Introduction Cloud computing has revolutionized the way businesses operate by increasing agility, scalability, and cost-efficiency. We will also discuss how different companies can integrate cloud computing into their business operations, along with the challenges they might encounter along the way.

multi-cloud Kubernetes 52

multi-cloud Kubernetes K8S orchestration (Kubernetes) Cloud CTO Hire 52

Intercom, Inc.

JULY 9, 2020

And I’m a writer of a newsletter called Tech Bound, in which I hone in on marketing strategies and customer acquisition. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. They usually have a freemium strategy.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Scytale

OCTOBER 9, 2023

As the world continues to embrace rapid digital transformation, the importance of robust cybersecurity strategies has never been more apparent. Today’s CISOs are strategic leaders who collaborate with other business units, understand the overall business objectives, and align their security strategies accordingly.

Technical Advisors 52

Technical Advisors Cybersecurity CTO Scale 52

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Claire, welcome to Office Hours. Excited to be back emceeing. COO, what does it mean?

CTO Coach 159

CTO Coach Sales Hiring Sales Recruiting CTO Hire 159

Outseta

APRIL 11, 2019

Let me be very clear—this is not an argument for consulting or the so-called gig economy and I’m not arguing against the need for full-time employees—if you’re hiring a COO, for example, you’re probably going to need that person full-time. “ You don’t need more people or more hours, you need fewer hours from better people. ”

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

Sales Hacker

SEPTEMBER 29, 2020

We’ve got two sponsors, the first is Sapper Consulting. Sapper Consulting makes it easier though, because they built Regie. He founded LinkSquares with the goal of building great products to improve how businesses operate. Like my CTO, Eric, he’s like, “Dude, I got it all. It’s not that easy.

Scale 119

Scale CTO Hire CTO Coach Scaling 119

Sales Hacker

SEPTEMBER 8, 2020

Today on the show, we’ve got Jeff Winters, the founder and CEO of Sapper Consulting, one of the top 10 people in the world who can get a dream meeting — a meeting with virtually anybody in the world. Who is Jeff Winters and what is Sapper Consulting? [02:00]. How Sapper Consulting built REGIE [07:20. We’re on iTunes.

Scale 91

Scale Artificial Intelligence Sales Recruiting Consulting 91

Sales Hacker

JUNE 12, 2020

Business starts with “busi” (23:00). ? This is all about those David and Goliath situations we all face early on in our business. If you think it’s hard to work at one of the world’s largest companies and close business, then you have not sold from a startup. Be Confident (22:41). ? 3% (24:26). ?

Enterprise 81

Enterprise CTO Hire Startup Technical Cofounder 81

Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Growth Consultant, SVP Marketing at HubSpot. Keitan also privately helps SaaS companies enter hypergrowth with PLG strategies. Sam has taken product management to the next level with her unique vision and strategies.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Outseta

NOVEMBER 19, 2019

Why building trust with your internal team is the hallmark of great marketing leaders By Geoff Roberts The role of the modern Chief Marketing Officer is a tough one—you’d be hard pressed to name another position that requires a wider range of skills. I’ve played the following roles at various tech companies.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. In addition to Prime Cloud’s rich feature-set, clients also benefit from Loyalty Prime’s extensive customer loyalty consulting expertise.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

Valuize Consulting

OCTOBER 7, 2021

While this is an oversimplified example, it highlights the point that it’s a lot easier for CFOs to understand and accept the investment strategy in these areas of the business. Costs to Operate (CtO) : The costs associated with the ongoing operations of a customer. This makes it challenging to secure investment.

Customer Success 52

Customer Success New CTO Scale Headcount 52

SmartKarrot

AUGUST 16, 2022

Most businesses must get this a lot- Are you implementing QBRs and EBRs regularly? The Quarterly Business Review is a quarterly business meeting where stakeholders meet to discuss KPIs and goals. It involves the customers mainly to discuss how their business works and the value aspect. What are QBRs? What are EBRs?

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SmartKarrot

FEBRUARY 16, 2022

Knowing these trends will help you gain a competitive advantage and stay ahead of the pack in your business decisions. Know the best strategies to enhance your SaaS career Make use of key insights from leaders, companies, and communities Engineer your SaaS marketing strategy based on their expertise. Aaron Levie. Alex Turnbull.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

MAY 8, 2022

Dave Kellogg, Principal @ Dave Kellogg Consulting. Elaine Zhou, CTO @ Change.org. Lamorna Short, Chief of Staff @ Paddle. Roos Takken, HR Business Partner @ GitLab. Kurt Smith, VP Product & Strategy, GM of IQ @ FastSpring. Andrey Khusid, CEO @ Miro. Eléonore Crespo, Co-Founder and Co-CEO @ Pigment.

Technical Cofounder 246

Technical Cofounder Fractional VPE CTO Engineering 246

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. Lessons from the Best & Worst Deals (00:05:03) To succeed in today’s rapidly changing business landscape, startups need an ultra-committed binary team, especially two co-founders with an insane level of commitment.

CTO Hire 295

CTO Hire Development Team Review Software Review Technical Review 295

SaaStr

APRIL 18, 2019

My father was an entrepreneur, but he was building pump companies, very different businesses. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. And my father was in pump business. This was in 1997, and I spent two years.

Sales Recruiting 232

Sales Recruiting VP of Engineering Scale SaaS Payments 232

SaaStr

DECEMBER 3, 2020

To date, they have raised over $73M from some of the best in the business including Sequoia, Kleiner Perkins, General Catalyst and Point Nine to name a few. To date, they’ve raised over $73 million from some of the best in the business, including Sequoia, Kleiner Perkins, General Catalyst, and Point Nine, to name a few.

Scale 250

Scale Sales Hiring Sales Recruiting Sales 250

SaaStr

JANUARY 17, 2020

How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. What must startups always remember when pitching CIOs? *

CTO Hire 173

CTO Hire compliance Scale Startup 173