Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. The Types of Marketplaces. Common Marketplace Vectors.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million How has it changed?

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

NOVEMBER 25, 2022

Scale-ups are exciting. They demonstrate spectacular growth and expansion while revolutionizing and disrupting industries with new business models. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. How Atlassian does business .

Scale 261

Scale Scaling Marketplace as a Service Entrepreneurship 261

SaaStr

MARCH 17, 2021

Data becomes siloed in disparate SaaS apps, fragmenting the business processes that run your organization. All high-growth SaaS companies tend to share one thing in common: They automate critical business processes and mend fragmented ones early on to succeed. They also won’t scale with your company’s growing amount of SaaS apps.

Sales Hiring 322

Sales Hiring Scale Technical Review Marketplace as a Service 322

SaaStr

MAY 4, 2022

No matter how innovative a product might be, a business can only succeed if it enables its customers. But, as a business grows, teams may find that this success hinges on overcoming one final hurdle: building a financial stack. What makes a SaaS business so hard? Rise of subscription-based business models.

Payment Features 259

Payment Features Payment Services Outsourcing Services Payment Solutions 259

SaaStr

FEBRUARY 24, 2021

Upwork is one of those products and marketplaces many of us use all the time — including Team SaaStr — but we don’t often see discussing that much as a public SaaS / Cloud company. A good take rate for a marketplace. While not unexpected, its a similar distribution to both other marketplaces and many SaaS businesses.

Marketplace as a Service 336

Marketplace as a Service SMB Cloud Enterprise 336

SaaStr

JULY 22, 2019

New Relic, provider of real-time insights for software-driven businesses has this formula figured out. Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. Want to see more content like this?

Scale 234

Scale Scaling Sales Hiring Underperforming Technical Team 234

SaaStr

DECEMBER 16, 2022

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Entering a hyper-competitive marketplace . Entering a crowded marketplace as a new business can be intimidating, especially when established players with a solid customer base surround you.

Outsourcing Services 282

Outsourcing Services Scale Sales Hiring Outsourced Development 282

SaaStr

MAY 25, 2022

How do you make your fledgling business seen and heard in a competitive business marketplace? Despite their primarily sloppy execution, some of the world’s largest and most admired businesses share one thing in common: they were all built using the right business economic model. The sword and the shield.

Scale 306

Scale Marketplace as a Service Advertising Business Model 306

SaaStr

JULY 13, 2022

She draws from personal experience scaling a global product company to $1B and shares common mistakes. Only go-getters survive in the SaaS marketplace. The establishment of the enablement function is vital in scaling a business. You need a sales enablement team if your company has scaled to over $10 million ARR.

Scale 283

Scale Sales Hiring Revenue Marketplace as a Service 283

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Gaining new customers.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaStr

MARCH 19, 2021

trillion in market cap for the pure plays (not including proportional shares from the Amazon, Microsoft, and Google, or Alibaba businesses that are their cloud businesses.) Each of those, independently, are massive market cap drivers for their businesses as well. Nail it Before You Scale it . Cloud Marketplaces.

Cloud 279

Cloud Scale Payment Methods Payment Solutions 279

Neil Patel

MAY 4, 2021

Data as a service (DaaS) is becoming increasingly popular. Businesses using DaaS platforms can see improvements in data collection, usage, and management. Additionally, offloading data management to DaaS companies means more internal capacity for business development. What Is Data as a Service (DaaS)?

Marketplace as a Service 76

Marketplace as a Service Data Technical Review Marketing 76

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Customer service as a model for growth.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Tom Tunguz

SEPTEMBER 23, 2015

SaaS Enabled Marketplaces benefit from a unique advantage in their go-to-market. In between, Google operates an advertising marketplace, AdX. This data enables the marketplace to amass census scale data on supplier performance, granular to the type of service rendered. The first SEMs flourished in advertising.

Marketplace as a Service 113

Marketplace as a Service Data Advertising SaaS 113

The Angel VC

JANUARY 10, 2017

2) Being a workflow tool is no longer enough Investors are increasingly questioning if you can build a large and long-term sustainable SaaS business by being primarily a workflow tool. VCs need outliers to make their business model work, but that's not your problem. I won't argue with that.

SaaS 262

SaaS Marketplace as a Service Artificial Intelligence Machine Learning 262

SaaStock

JANUARY 25, 2019

ContaAzul is a business management platform for small businesses created in Brazil. RD Station is an inbound marketing platform targeted at small and medium-size businesses. Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. We can’t wait to meet them. RD Station.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

User Pilot

AUGUST 18, 2024

They help small businesses and enterprises alike perform sophisticated tasks in just a few clicks, making it easier to drive product growth. Then read on to discover the top 20 cloud-based apps that will help streamline different parts of your business. ActiveCampaign's prices are scaled by the number of contacts.

Scale 104

Scale Scaling Software Review Social Media 104

SaaStr

AUGUST 29, 2022

10 Lessons Learned Scaling to $1B Valuation with Drift’s Co-founders : Reaching unicorn status is nice validation, but the luster fades when founders can’t navigate the hidden challenges that come with uncharted territory. Scaling Revenue in 2022: What’s the Same and What’s Different?

Scale 284

Scale Sales Hiring Marketplace as a Service B2B 284

SaaStr

FEBRUARY 11, 2021

Because with a bad VP Sales you can lose so much momentum, and create so much internal confusion, that this one bad hire can really cripple you as you try to get from Initial Traction to Initial Scale. Because sales is a lead-driven but headcount- closed business. You’ll have to vary it for different types of SaaS businesses — a bit.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

MARCH 30, 2022

It’s critical for a business to adapt when the situation calls for it, especially in response to new customer preferences, evolving technology, cultural movements, etc. The signs that a change is needed can come externally, like a new trend or wave that impacts your product, business, or mission. Scaling an Ecosystem.

Scale 274

Scale Sales Hiring Marketplace as a Service Construction 274

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The last kind of constituent here is investors and business owners. And basically SaaS revenue models is just magical for investors and for businesses. Why is that?

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

SaaStock

FEBRUARY 13, 2019

It is based on blockchain and allows businesses to take care of their finances on a number of platforms and in multiple currencies. Easyship provides e-commerce businesses with a single solution for shipping worldwide. The platform integrates with 100+ shipping services and ensures discounts for many of them. from a seed round.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Casey Accidental

JANUARY 23, 2019

This is a post about structuring your teams, and structuring your business. They have also heard about marketplaces that have given all of the power to the supply, and also marketplaces where supply has no power. These issues usually arise in two areas, which particularly, but not exclusively, affect marketplaces.

Scale 73

Scale Marketplace as a Service Outsourcing Services Scaling 73

SaaStr

FEBRUARY 6, 2023

How can you scale while staying relevant to the user? She also discusses how these tools can provide value from the initial launch to a hyper-scaling mode. Amazon now delivers goods and services to your front door within the hour. The problem they set out to solve was just being made worse—a common theme in the marketplace.

Travel 240

Travel Scale Marketplace as a Service Management 240

SaaStr

NOVEMBER 21, 2022

Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Brex then scaled its payments business quickly.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. You’ve been a busy man.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

Payrix

JANUARY 28, 2025

However, he cautioned that regulatory trends often swing back, urging businesses to focus on sustainable strategies. However, companies must look beyond basic payment integration to evolve into platforms offering comprehensive services. Matt stressed that businesses not incorporating AI into their strategies risk falling behind.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Come join us for an open discussion on how to scale faster and better here ! He was named by BusinessInsider to “The 32 Most Powerful People in Business Technology.”. Register here: [link] pic.twitter.com/E8LmXuEYge.

VP of Engineering 149

VP of Engineering Marketplace as a Service Scale SaaS 149

Intercom, Inc.

JUNE 8, 2021

It was seen as a necessary part of a business, but not something that drove revenue or influenced customers’ buying decisions. Another survey reveals that 84% of businesses report an uplift in revenue as one of the primary benefits of improving their customer experience. That time is over. Conversational support is the new normal.

Technical Review 222

Technical Review Underperforming Technical Team Customer Support Marketplace as a Service 222

Intercom, Inc.

FEBRUARY 26, 2018

In simple terms, in order for a company to succeed they must have a good business idea and be able to consistently execute and evolve that idea better than anyone else. Basic marketing and selling at a global scale is becoming easy too. How can your business win market dominance and survive? Cloud computing is dominant.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStock

FEBRUARY 14, 2019

Afterward, Patrick founded several businesses in diverse sectors, including tech, healthcare, and finance. Its focus is on businesses in Big Data, mobile, and SaaS. Talk: Scaling & Exiting: Dreams, Designs & Dramas. The “first boots on the ground” when it comes to solving business issues, Patric?

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

FEBRUARY 25, 2020

Here’s what SaaS businesses need to know about simplifying sales tax. Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Leverage automation to support scaling. ” 4.

Merchant Services 202

Merchant Services Scale Technical Review Sales Hiring 202

Intercom, Inc.

MAY 2, 2019

Instacart is valued at nearly $8 billion and since joining, he’s helped to make the company’s services available to more than 80% of U.S. Even with Instacart’s enormous valuation, he continues to see tremendous growth potential for the service, similar to what he saw in Instagram’s early days. Thanks for signing up.

Marketplace as a Service 184

Marketplace as a Service B2C PayPal Scaling 184

Casey Accidental

OCTOBER 18, 2021

When I started advising Eventbrite, the company had a business unit structure, so it didn’t even have a CPO role, but product leaders embedded into different business units. Scaling work: tuning the underlying technologies or process to help the product and team continue to be effective e.g. Uber rearchitecting its data pipelines.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

Blulogix

DECEMBER 23, 2024

This model, also referred to as metered billing, aligns costs with actual consumption, offering customers a fair and flexible way to pay for services. Technology Advancements: Real-time data tracking and billing automation systems now make it possible to implement metered billing models at scale.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

Intercom, Inc.

NOVEMBER 30, 2021

Customer support is more business-critical than ever. Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. Obviously we’re a little biased ??

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249