SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The second constituent there is the developer. Why do developers love SaaS products? The last kind of constituent here is investors and business owners.

SaaS Payments 226

SaaS Payments Metrics Payment Methods Scale 226

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Afterward, Patrick founded several businesses in diverse sectors, including tech, healthcare, and finance. Its focus is on businesses in Big Data, mobile, and SaaS. Patrick Campbell, CEO, ProfitWell.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Why you need a customer success team.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

JANUARY 5, 2023

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). A CFO can help you safely manage your growth during times of increasing business complexity without overextending your runway. Hiring a CFO. The path to success is not linear.

Sales Hiring 38

Sales Hiring Acquisition Forecasting Outsourced Development 38

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. to build digital grocery businesses in the U.S. a16z has long had an investment theory that we should invest behind strengths of a business model and opportunity, not lack of weakness.

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

Sales Hacker

OCTOBER 13, 2020

Why it’s hard to build a two-sided marketplace [13:38]. Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Sam’s Corner [33:50 ].

Marketplace as a Service 99

Marketplace as a Service CTO Hire Sales Recruiting Scale 99

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Neil Patel

MARCH 2, 2021

Let me show you why you should be scoping out reviews for your business. Why It’s Important for Your Business to Get Reviewed. With over 31 million small businesses in the US, consumers have a massive amount of choices. For businesses, this means it’s crucial to find ways to set your brand apart from competitors.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

Neil Patel

OCTOBER 27, 2020

If you want to build a website for your business, it’s no different. Most of the articles that I write on my blogs are catered towards intermediate to experienced marketers and those with a business website. But, if you’re trying to build a business website, you’re setting yourself up to fail. But that’s not fair.

Underperforming Technical Team 145

Underperforming Technical Team Social Media Marketplace as a Service Software Review 145

Sales Hacker

MARCH 25, 2021

Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Your business exists solely to satisfy buyers. Perfectly position the product/service to their prospects. Your sales team. So where are you going wrong?

Scale 119

Scale Underperforming Technical Team Outsourcing Services Sales 119

Neil Patel

SEPTEMBER 22, 2020

You have to make consistent sales if you want to scale your business fast. That’s all because of our ability to constantly optimize and improve our methods according to the current trends in the marketplace. You should check out the services of Neil Patel Digital. #2 3 WebMechanix — Best For All-In-One Services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

Underperforming Technical Team 98

Underperforming Technical Team Marketing Scale B2C 98

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

OCTOBER 22, 2020

From a business perspective, you shouldn’t go for either. Because if people buy, then they both like it and you can safely and predictably scale your business. It’s your most powerful weapon and most businesses do it completely wrong. That can be a developer, a Funnel designer/builder, an Ad specialist, or a CRO consultant.

Scale 142

Scale Underperforming Technical Team Sales Hiring Consulting 142

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. SPIN Selling is essential reading for anyone involved in selling or managing a sales team.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. What do you do with that lightly toxic person on your team?

Sales Hiring 214

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 214

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. The Types of Marketplaces. Common Marketplace Vectors.

Marketplace as a Service 40

Marketplace as a Service Business Model SaaS Payments Payments 40

User Pilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. It allows businesses to attract ideal and loyal customers, gives them a competitive advantage, supports product launches, and drives the work of marketing teas. What is product positioning?

Underperforming Technical Team 90

Underperforming Technical Team SaaS Software Review Marketplace as a Service 90

Neil Patel

DECEMBER 4, 2020

You could build your entire business on just Amazon. It’s crazy how many 7-figure businesses are running on Amazon right now. How do you stand out in such a highly-competitive marketplace? 3 Ways an Amazon Marketing Consultant Can Help Grow Your Business. That is, after all, why most businesses get on Amazon.

Consulting 112

Consulting Outsourcing Services Marketing Underperforming Technical Team 112

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. But not all SaaS products are alike.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Neil Patel

SEPTEMBER 23, 2020

Facebook advertising has definitely increased in popularity, with an increasing number of businesses using the platform to gain new leads and stay connected to their existing customers. 5 Ways a Facebook Ads Consultant Can Help Grow Your Business. More so, a platform like Facebook that gives you direct access to 2.6 billion people.

Advertising 123

Advertising Consulting Scale Sales Hiring 123

Casey Accidental

OCTOBER 24, 2022

Seems like that doesn’t work too well given all of the companies that have attacked Craigslist from different angles and built bigger businesses than it. This isn’t a bad idea, and why companies like Facebook continued to grow despite adding more and more complexity over time. We work with small businesses and independent creators.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Chart Mogul

APRIL 24, 2020

With a pandemic underway, software-as-a-service businesses, in normal times the beneficiaries of relatively stable compounding growth, are now facing an existential threat: recurring revenue streams are drying up, at least in part. Was that the last wave of bad news?’ ‘I’m How bad will it get? Arrested attention.

Forecasting 98

Forecasting Underperforming Technical Team SaaS Marketplace as a Service 98

Neil Patel

JANUARY 21, 2021

Starting a business, even a bootstrapped one, is expensive. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. Wrike also makes collaboration seamless with shared calendars, file sharing, and team reports time tracking. What Are Bootstrapping Tools?

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?” We have Tradeshift Pay.

Payment Solutions 156

Payment Solutions Payments Outsourcing Services SaaS Payments 156

Neil Patel

APRIL 20, 2021

Whether you’re selling a digital product online or you run a brick-and-mortar business, these behavioral neuroscience principles will work for you. Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Neil Patel

SEPTEMBER 9, 2021

After all, this data allows you to create a winning marketing strategy and grow your business. If you could visualize your data and share your findings with key team members? Power BI (short for business intelligence), a Microsoft tool, makes all of this (and more!) The problem? Well, I’ve got great news for you.

Marketing 114

Marketing Social Media Marketplace as a Service Underperforming Technical Team 114

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Leveraging customer insights across your business.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 125

Payments Merchant Services Payment Solutions Payment Services 125

SaaSOptics

APRIL 7, 2022

A free trial is often seen as the quickest way to get customers signed up and using a SaaS product/service, but it comes with several strings attached. What Does Freemium Mean in Business? A freemium business model allows companies to build up a large initial user base at no additional costs. Is Freemium a Good Business Model?

Business Model 74

Business Model Payment Features Business SaaS 74

Neil Patel

JANUARY 1, 2021

On top of all of this, everyone’s busy. I definitely recommend reading reviews from actual customers about the kind of service they receive during and after implementation. If you are supposed to get a dedicated service rep, how dedicated are they? Billing is more complicated than the human genome. Decisions are time-sensitive.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

Sales Hacker

JANUARY 23, 2019

Needless to say, this made him look bad in my eyes. This left a bad taste in my mouth as the company clearly valued new business more than existing customers. When the customer journey isn’t well-orchestrated, Marketing and Sales can do serious damage in the marketplace. Here’s the upside. The result?

Strategy 89

Strategy Marketing Marketplace as a Service Sales 89

Neil Patel

OCTOBER 24, 2020

While looking through your business objectives, you suddenly feel your organization needs to shake things up a bit. Unfortunately, your in-house team doesn’t have the required expertise to push through change. Let’s face it: None of us know everything about growing and managing a business. So what do you do?

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SaaStr

FEBRUARY 18, 2020

Maria and Anthony present the CEO and CMO playbook of how the CEO and CMO can partner with other members of the team to grow sales and marketing. Maria : Not too bad. You see this headline here and it doesn’t sound so bad, 43 months. It’s the entire executive team. Want to see more content like this?

Scale 219

Scale Sales Recruiting Sales Hiring Underperforming Technical Team 219

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. Want to learn more about harnessing the power of channel partner programs to boost your business, but confused about how to begin? If you’re a new company, you may have the urge to start looking for partners the minute your business goes live. We’ve got you. .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This post is a collaboration with Gilad Horev.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56