Subscription Flow

OCTOBER 16, 2024

To run a business is like trying to balance several stacked plates in your hands. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. To preserve that balance, you need to be extremely cautious and proactive.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Blulogix

FEBRUARY 12, 2025

By Inga Broerman How High-Performing Subscription Businesses Maximize NRR For subscription-based businesses, Net Revenue Retention (NRR) is the ultimate measure of growth and sustainability. If a business is retaining and expanding existing customer revenue , it can grow without constantly chasing new sales.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

SaaStr

NOVEMBER 15, 2022

Metrics are the key to evaluating success and setting goals, but not every SaaS business should orient itself around the same one-size-fits-all numbers. The Evolution of Language For SaaS Business. This flexible mindset creates just the right conditions for embracing evolving business models and new metrics.

Metrics 278

Metrics Artificial Intelligence Machine Learning Technical Review 278

Clouded Judgement

MARCH 28, 2025

Any disruption of service at this facility could harm our business… We currently intend to add a second data center facility in 2008, the primary purpose of which is to add capacity. The incentives to start a competing business to an on prem software company that hit $25m in revenue were low. Someone can always catch you.

Cloud 299

Cloud AI Scale Scaling 299

SaaStr

MARCH 14, 2024

So RevenueCat (where I was fortunate enough to be the first investor) now is the embedded mobile subscription API for 30,000 (!) Their 2024 State of Subscription Apps Report is out , and here were my top learnings: #1. 70% of Mobile Subscription Apps Now Offer Free Trials, At Least in Part. 74% of Mobile Business Apps Renew.

Mobile 324

Mobile Subscription Payment Features Pricing 324

User Pilot

OCTOBER 19, 2024

In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. However, what satisfies customers differs from one business to another. What does customer satisfaction look like for SaaS businesses?

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. How good is my business doing?

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. You can also: Create trials of any length.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Blulogix

FEBRUARY 14, 2025

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Subscription models thrive on automation, accuracy, and data-driven decision-making and renewals should be no different.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

SaaStr

FEBRUARY 14, 2023

As things appear to slow, how do we get back to the fundamentals, find the things that are great about SaaS that are measurable, and help people see the value in your business? Growth Is Still Number One Growth is still the number one metric, but it’s not the only one. The fundamentals make your business attractive.

Metrics 264

Metrics Marketing SaaS SMB 264

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. This article is meant to help by providing two important factors to consider when choosing a recurring billing tool. Chargebee: Supports Complex Subscription Management.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

SaaStr

NOVEMBER 17, 2022

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 265

Banking Payment Features Venture Capital Subscription 265

SaaStr

MARCH 31, 2021

But since the effective NRR is still 145%, ARR-style metrics still work. Even if a lot of the revenue isn’t truly recurring SaaS revenue. “We define ARR as annualized invoiced amounts per solution sku from subscription licenses and maintenance obligations assuming no increases or reductions in their subscriptions.”

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Blulogix

JANUARY 2, 2025

By Inga Broerman How Industry Consolidation is Reshaping Subscription Billing The subscription economy is on a path of rapid growth and transformation, projected to reach a $3 trillion valuation in 2024. For smaller and mid-sized businesses, this consolidation presents both challenges and opportunities.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

SaaStr

FEBRUARY 2, 2025

Owner.com has distinguished itself by consolidating dozens of point solutions into a single, integrated platform that helps small business owners compete effectively online. Her company specializes in API integration platforms that enable SaaS companies to launch integrations faster and automate complex business processes.

AI 228

AI Technical Review Artificial Intelligence Systems Review 228

Blulogix

FEBRUARY 13, 2025

By Inga Broerman The Renewal Blind Spot: Where Subscription Businesses Lose the Most Revenue Renewals should be a source of predictable, recurring revenue yet for many subscription businesses, they are a pain point filled with inefficiencies, missed opportunities, and revenue leakage. The result?

Payment Features 59

Payment Features Payments Subscription Revenue 59

Clouded Judgement

MARCH 21, 2025

Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. I created this subset to show companies where FCF is a relevant valuation metric.

Cloud 188

Cloud Pricing Subscription Payment Features 188

SaaStr

SEPTEMBER 25, 2024

What data and metrics do you need to convince SaaS investors you’re in good shape and aligned with what they care about? These metrics are more targeted to those preparing for a Series A or B round and could make the difference between an excited-to-invest-in-you investor and a pass.

Metrics 190

Metrics Sales Hiring Retention Churn 190

Clouded Judgement

DECEMBER 20, 2024

Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. Revenue multiples are a shorthand valuation framework.

Cloud 144

Cloud Banking Subscription Payment Features 144

SaaStr

JULY 20, 2024

Metrics, Metrics, Metrics The first thing Secureframe thinks about is metrics. If you don’t know your key company or North Star metrics, talk to your investors or other experts to figure out what they should be. So they can take action on the metrics in real time if they’re going in a direction they don’t like.

Sales Recruiting 305

Sales Recruiting Sales Hiring Scale Engineering 305

Buffer Resources

AUGUST 13, 2024

  The platform’s advanced search functionalities allow businesses to filter influencers by multiple criteria, ensuring that they can identify those who best match their target audience and campaign objectives.  Pricing: Shopify Collabs is available to Shopify merchants as part of their existing subscription. 

Payments 111

Payments Branding Merchant Services Payment Methods 111

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

SaaStr

DECEMBER 4, 2023

The sales cycle is important because it cascades into a bunch of critical metrics for you and investors, including revenue. Offering flexible payment terms increases the likelihood of closing the deal. How can you justify flexible payment terms to your internal stakeholders? How do you get paid on time in an efficient way?

SaaS Payments 288

SaaS Payments Payment Services Payments Payment Features 288

Clouded Judgement

JANUARY 24, 2025

Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. I created this subset to show companies where FCF is a relevant valuation metric.

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

TechEmpower SaaS

JULY 24, 2023

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Background Questions Let’s start with some background questions about the business and product. Tell me about the business. Free trials?

Innovation 780

Innovation Development CTO Hire Technical Review 780

Clouded Judgement

JUNE 19, 2024

Q1 earnings season for cloud businesses is now behind us. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. My hope is that this analysis can provide startup entrepreneurs with a framework for how to manage their businesses around SaaS metrics (e.g.,

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

Clouded Judgement

MARCH 7, 2025

. = Quarterly Reports Summary Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. I created this subset to show companies where FCF is a relevant valuation metric.

Cloud 157

Cloud Forecasting Subscription Payment Features 157

SaaStr

APRIL 15, 2025

Heres why: Revenue in Consumption Models Comes from Usage, Not Signatures : Unlike traditional subscription SaaS, where you lock in revenue with a signed contract, in a consumption-based model, revenue only materializes when the customer starts using the product. Thats a disaster for your business. using 20 out of 25 features).

Scale 148

Scale Compensation Retention Churn 148

Clouded Judgement

FEBRUARY 14, 2025

Given most software companies are not profitable, or not generating meaningful FCF, it’s the only metric to compare the entire industry against. I created this subset to show companies where FCF is a relevant valuation metric. January Inflation (CPI) Update: Headline CPI: 3.0% consensus) and 0.5% YoY and 0.4% MoM Core CPI: 3.3%

Cloud 144

Cloud Software Subscription Payment Features 144

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

MARCH 17, 2020

Pendo for Startups” gives companies access to the product usage data that today’s investors consider alongside business metrics as they vet deals, as well as sentiment and guidance tools to improve product usage and adoption. Chargebee offers subscription billing and revenue operations for fast-growing B2B SaaS companies.

Sales Hiring 237

Sales Hiring Scale Payment Features Marketplace as a Service 237

Clouded Judgement

OCTOBER 11, 2024

Top 10 EV / NTM Revenue Multiples Top 10 Weekly Share Price Movement Update on Multiples SaaS businesses are generally valued on a multiple of their revenue - in most cases the projected revenue for the next 12 months. I created this subset to show companies where FCF is a relevant valuation metric.

Cloud 167

Cloud Cost optimization & reporting GCP(Google Cloud Platform) Software Review 167

SaaStr

APRIL 8, 2020

Click here for Divvy’s Seamless Expense Management Platform for Businesses. Divvy is a seamless expense management software combined with the world’s smartest business card giving your company total control of finances. ChartMogul’s Free-Forever Launch Plan for SaaS Businesses. What are they all about?

Artificial Intelligence 308

Artificial Intelligence Machine Learning SaaS Consulting 308

SaaStr

DECEMBER 16, 2021

Intercom CEO Karen Peacock reveals the top strategies that accelerate revenue growth and the steps to take your business to the next level. . Know Your Business. It’s likely that most SaaS leaders can immediately spout off their ARR (Annual Recurring Revenue) –– after all, that’s the key growth metric.

Strategy 276

Strategy B2C Scale Payment Features 276

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. The subscription management system doesn’t support multi-product transactions. Digital invoices. Subscription and recurring payment collection.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

SaaStr

NOVEMBER 9, 2022

If you want to optimize your growth for the long term, consider developing specific priorities in the areas of your business model, customer experience, and employee experience. Business model. If the metrics are heading in the wrong direction, slow down. This approach gets to the heart of the subscription-based business model.

Underperforming Technical Team 49

Underperforming Technical Team Business Scale Business Model 49