SaaStr

DECEMBER 3, 2023

So over the past decade-and-a-half we’ve come up with a lot of yardsticks, metrics and rules for SaaS companies. E.g.,: CAC of < 12 months is Good-to-Great Paying sales reps 25%-30% of what they close is Good A burn ratio of 1 or less is Good These metrics do sort of work, if you have some capital to spend (i.e., They don’t.

SaaS Payments 281

SaaS Payments Metrics SMB Payments 281

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. To run a business is like trying to balance several stacked plates in your hands. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

Payrix

JULY 17, 2024

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

SaaStr

SEPTEMBER 22, 2021

IPO behind them, we can take a look behind its metrics. And they are both incredibly impressive — 118% growth at $3B run-rate and $500m in ARR in software alone may be an all-time record — but also, perhaps not SaaS? #1. With gross margins of only 21%, is Toast really a software company? Mediocre margins in payments.

Payment Methods 326

Payment Methods Payment Solutions Payments Cloud 326

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. How good is my business doing?

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Tom Tunguz

AUGUST 26, 2020

Asana builds productivity and task management solutions. Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. Asana filed their S-1 this week. SmartSheet.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

FastSpring

NOVEMBER 14, 2024

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. If you want to offer more payment methods around the world, don’t miss this episode of Growth Stage.

Payment Methods 158

Payment Methods Payment Solutions Payments Merchant Services 158

Neil Patel

JANUARY 6, 2021

Most small business owners that I know want more, happier customers. Customer relationship management (CRM) software is designed to help companies with that exact goal. My guess is that it’s because CRM software has a reputation for being massive, expensive, and really challenging to use. So why aren’t they using it?

Payment Solutions 144

Payment Solutions Software Business Scale 144

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. There was a new emphasis on building software for people. It was a Frankenstein for transient travelers.

Payment Solutions 285

Payment Solutions Payments Travel Scale 285

SaaStr

JULY 31, 2020

Last year, the company doubled its headcount, tripled revenue and landed on G2’s Top 100 Global Software list. . There is an increased urgency in business – more risk, more potential, more importance on onboarding and customer success,” said Benton. . Here are just some of the metrics: Cold calls have dropped 20% overall.

Scale 359

Scale Artificial Intelligence Payments Payment Services 359

Buffer Resources

AUGUST 13, 2024

  The platform’s advanced search functionalities allow businesses to filter influencers by multiple criteria, ensuring that they can identify those who best match their target audience and campaign objectives.  Pricing: Free plan available; paid plans start from $89/mo with a free trial.

Payments 111

Payments Branding Merchant Services Payment Methods 111

Neil Patel

DECEMBER 17, 2020

There’s a constant war between growing a business and keeping an operation lean, mean, and agile. It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. The Top 5 Options for Business Process Management Software.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Table of Contents.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

SaaStr

JANUARY 12, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Deel is a global payroll solution that helps businesses hire anyone, anywhere.

Payment Features 55

Payment Features Payment Services SaaS Payments Payments 55

SaaStr

MARCH 23, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Greenhouse is the hiring operating system for people-first companies. TripActions is now Navan.

Payment Features 246

Payment Features SaaS Payments Payments Payment Methods 246

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”. Boring, right?). Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

USIO

APRIL 22, 2024

One pivotal yet often overlooked area is payments. Integrating efficient payment systems along with offering revenue share will significantly impact a SaaS company’s revenue streams and overall expansion. In fact, Usio powers many other payment providers via a white-label solution.

Payment Services 130

Payment Services SaaS Payments Payment Solutions Payments 130

Intercom, Inc.

NOVEMBER 30, 2021

Customer support is more business-critical than ever. Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. It can also shift the outdated business perception of your support team from a “cost center” to a core value driver.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Stax

JUNE 4, 2024

Selecting the right payment processing software is crucial for any business aiming to streamline transactions and enhance customer experience. This decision impacts everything from compatibility with existing systems to security features and customer support.

Payment Services 88

Payment Services Merchant Services Payment Solutions Payment Methods 88

Neil Patel

NOVEMBER 29, 2020

What would it be like for your business to never miss another call? Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. The Top 5 Options For Call Center Software.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

SaaStr

MAY 29, 2019

About Claire Hughes Johnson… Sitting at number two on the list, Claire was the most steadily popular across all our metrics. Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems.

Payment Methods 252

Payment Methods Payment Solutions Payment Services Banking 252

User Pilot

NOVEMBER 14, 2024

This metric helps SaaS companies track the effectiveness of their expansion efforts. Ultimately, customer expansion ensures more stable, predictable revenue streams, which is essential for the scalability and sustainability of any business. What metrics should you consider? Technographics, like operating system or device type.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

Payrix

MAY 14, 2024

When it comes to software, success doesn’t hinge on innovation alone. No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space.

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. MRR is an important metric for SaaS businesses to track to understand business health.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Research shows that 55% of customers will abandon their cart if they have to re-enter checkout information like credit card details, negatively affecting your business conversion rate. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

SaaStr

NOVEMBER 10, 2022

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc. Merge provides the tools to transform how B2B companies realize customer-facing integrations.

Payment Features 260

Payment Features Payments SaaS Payments Payment Solutions 260

User Pilot

NOVEMBER 7, 2024

Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms. Clearly defining your goals will guide your demo’s design and ensure it aligns with your overall business objectives. Userpilot comes in handy here.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Are you looking for a merchant of record that will partner with you to grow your business internationally? Selling internationally is key to their business model.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

JULY 10, 2024

Instructure is one of the leading learning management systems for education with its Canvas product. The overall metrics are a mix of Good and A Bit Tougher: $620m ARR Growing 20.7% (but a big part is from a big acquisition — core business only growing 6.8%) with a $3.5 big balloon payment to pay it all off comes in 2028.

Scale 301

Scale SaaS Payments Payment Services Payments 301

Payrix

APRIL 17, 2024

You’ve decided to offer Embedded Payments to your customers. Adding Embedded Payments gives you an exciting opportunity to grow your business and solve real pain points for your customers. However, to capture success you’ll need to promote your new payments offering with customers and prospects.

Payments 130

Payments Embedded Payments Merchant Services SaaS Payments 130

Neil Patel

DECEMBER 23, 2020

Interested in customer relationship management (CRM) software that’s free forever? I’ve picked out the top five free CRM software products on the market. Let’s run through the important considerations that go into picking the right free CRM software on the first try. The Top 5 Options For Free CRM Software.

Payment Solutions 139

Payment Solutions Software Review Software Payments 139

SaaStr

DECEMBER 2, 2021

Organic search is the single most important channel for growing your business, but the tech and tactics in the space are over two decades old. They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Demandwell is redefining the space to drive results.

Payment Features 261

Payment Features Payment Services Payments Sales Hiring 261

FastSpring

JANUARY 27, 2022

We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146