Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. What is a SaaS business model? Average salary: $191,286/yr. Average salary: $156,062/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Chart Mogul

MARCH 9, 2020

For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. However, as the company grew, their systems started to fail all the time, prompting the team to re-think their approach and look for a scalable solution. MRR numbers were changing all the time.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

CloudGeometry

JULY 8, 2021

Yet they live on borrowed time. Interest payments accelerate faster than you realize. When business-critical applications move out of the data center with “lift and shift”. Expanding LAMP stack apps by mixing of Java, PHP, Python, Ruby, Haskell (I could go on…). The inputs to learning are speeding up fast.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. Small and medium-sized businesses (SMBs), which make up a large portion of the market, are particularly vulnerable.

Payment Services 113

Payment Services Merchant Services Payments compliance 113

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us. I’m the founder of Blossom Capital. Evgenia : Hi.

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

Baremetrics

MAY 4, 2020

The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Once you have your tool of choice, you can get down to business.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

OpenView Labs

JULY 2, 2020

After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. Now’s the Time to Revisit Your Pricing. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Zanade Mann , founder of Black Women’s Business Collective. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. Seema: You’ve got about three phases in the business model. And we were tiny.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Chart Mogul

MARCH 9, 2020

For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. However, as the company grew, their systems started to fail all the time, prompting the team to re-think their approach and look for a scalable solution. MRR numbers were changing all the time.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Chargify

OCTOBER 4, 2017

Initially, businesses only see a few basic requirements, but later realize there is much more hidden below the surface as it relates to the ongoing creation and maintenance of custom code. Time Is Money: Focus On Your Core Competencies. costs money and 2. Anything deemed Non-Strategic but Critical should be outsourced.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

Point Nine Land

OCTOBER 8, 2021

Welcome Graneet Since Pawel and Christoph’s investment in Clio (which provides legal firms best in class software to run their business and was Point Nine’s #1 investment (!!)), our vertical SaaS portfolio has only grown further. The long-term vision for Graneet is to build a mini ERP for small construction companies.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. There is a problem if you and your business are still relying on paper trails and old-school bookkeeping to manage your expenses. Don’t trust technology with your finance expenses? All the benefits of Business, plus.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Outseta

OCTOBER 15, 2018

First it was Wistia , followed shortly thereafter by Buffer ; both buyouts a sort of declaration of independence that gave both companies back the ability to build their businesses on their own terms. They had built a highly profitable business that was generally adored by its customers. in debt to buy out their investors.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

JUNE 12, 2020

Find innovators (10:36). ? Business starts with “busi” (23:00). ? This is all about those David and Goliath situations we all face early on in our business. If you think it’s hard to work at one of the world’s largest companies and close business, then you have not sold from a startup. 3% (24:26). ?

Enterprise 82

Enterprise CTO Hire Startup Technical Cofounder 82

ProfitWell

JANUARY 2, 2020

The most important distinction you can make between different customers is whether your company is selling to individual customers (B2C) or to businesses (B2B). Your relationship with businesses is functionally different from your relationship with individual consumers. B2C subscription sales. B2B/Enterprise subscription sales.

B2C 52

B2C Subscription Payment Features Payments 52

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 229

Sales Hiring Sales Recruiting CTO Hire Scale 229

SaaStr

APRIL 18, 2019

My father was an entrepreneur, but he was building pump companies, very different businesses. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. And at that same time I met two Stanford computer science students.

Sales Recruiting 231

Sales Recruiting VP of Engineering Scale SaaS Payments 231

SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. If everybody’s just doing a little sliver of the work, how do you roll it up into a meaningful business case? This episode is an excerpt from Jason and Loren’s session at SaaStr Summit: Enterprise.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Their job is to enable go-to-market teams through "joining the dots" between tools, teams & data, optimizing the business rules that drive growth. And this is just one industry (albeit, an industry we all buy from).

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

SaaStr

DECEMBER 13, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Yousuf Khan: Well, the CIO is fundamentally owning the business technology function of the company. My advice is hire earlier rather than later. Harry Stebbings. Yousuf Khan.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

OnStartups

JULY 7, 2021

And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. You know, looking at retail businesses or. Is your title CTO? Dharmesh: Yes, CTO.

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

OnStartups

JULY 7, 2021

And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. You know, looking at retail businesses or. Is your title CTO? Dharmesh: Yes, CTO.

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

User Pilot

MARCH 30, 2025

You launched a new app, and youre excited to see how its performing. Why is your mobile app user retention declining? Before we analyze why your app’s user retention rate is declining, lets start with understanding what user retention is and why it is important for your business.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell. It’s that.

Scale 83

Scale Technical Advisors Sales Hiring Technical Review 83

Scytale

APRIL 14, 2025

Here’s the thing; you could have the most robust security system, implement all the proper security controls and pass your security audits with flying colors; however, these measures can fall short if you neglect the human factor – your first line of defense. A solid SAT program makes your team part of the solution, not the risk.

Technical Review 40

Technical Review Payment Services Cybersecurity Systems Review 40

Sales Hacker

DECEMBER 10, 2024

It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. My goal is always to leave you with some actionable tips, tactics, strategies that will help you scale your business or the business that you’re currently in the growth stage of. That was the business.

Scale 116

Scale Sales Hiring Scaling CTO Coach 116

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2.

VP of Engineering 155

VP of Engineering CTO Hire Technical Review Sales Hiring 155