SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. So, let’s look at the state of subscription apps and how B2B SaaS can learn from it. Churn is much higher on consumer subscriptions, but you have higher expansion revenue.

Payment Features 306

Payment Features Subscription B2B Mobile 306

FastSpring

AUGUST 12, 2024

Throughout the year, sales and subscription management teams juggle hundreds or thousands of subscription upgrades, add-ons, and renewals across customer accounts. What if every customer renewal— from estimate to invoice —was predictable and seamless for everyone involved? The result? Streamlined approval processes.

Payment Features 116

Payment Features Payments Subscription Payment Services 116

USIO

MAY 16, 2024

Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. What are integrated payments? Operational Efficiency: Streamlines the payment process, reducing manual intervention and errors.

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

SaaStr

JUNE 16, 2024

Dear SaaStr: How Can a SaaS Business Reactivate Churned Customers? RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. Does the SDR or AE reaching out to see if they can win back your business work?

Churn 317

Churn Business SaaS Mobile 317

The Daily Egg

JANUARY 24, 2021

Does your business need cash? Invoice factoring might be the solution. Many organizations are busy with work but still have cash flow problems. This is especially true for businesses that complete jobs on credit and have a slow receivables process.

Payment Features 321

Payment Features Business 321

USIO

MAY 30, 2024

The Value of ACH Payments Cost-Effectiveness ACH transactions are generally less expensive than wire transfers and credit card payments. With Usio lower processing fees, businesses can save a considerable amount on each transaction. Convenience and Accessibility ACH payments are easy to set up and use with Usio.

Payment Services 261

Payment Services Payments Payment Solutions Payment Methods 261

SaaStr

OCTOBER 15, 2020

Practice what you preach to your users, and position your business for faster growth by automating these five processes. #1 Wasting over 40 hours a year on tax preparation is the opposite of “lean,” yet the majority of small businesses do it, according to Accounting Today. 1 Sales tax. Your accounting team hasn’t either. 2 Bookkeeping.

Business 331

Business Marketplace as a Service AI Search compliance 331

SaaStr

NOVEMBER 17, 2022

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 264

Banking Payment Features Venture Capital Subscription 264

SaaStr

AUGUST 18, 2022

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Stax is an industry-leading payments technology provider that is revolutionizing the payments processing experience completely. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service.

Stax 55

Stax Payment Services Payment Solutions SaaS Payments 55

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

Business Model 304

Business Model SaaS Payments Payments Headcount 304

USIO

AUGUST 19, 2024

Simplify Subscription Payments with SaaS Solution Say goodbye to long, confusing, and costly payment processes. Say hello to efficiency and simplicity with advanced SaaS payment solutions for subscription services. Ready to transform your subscription payment processes?

Payment Solutions 130

Payment Solutions SaaS Payments Payment Services Payments 130

SaaStr

MARCH 31, 2021

Even if a lot of the revenue isn’t truly recurring SaaS revenue. “We define ARR as annualized invoiced amounts per solution sku from subscription licenses and maintenance obligations assuming no increases or reductions in their subscriptions.” ” #5. Only 4 patents, but 129 patent applications.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

SaaStr

MAY 1, 2021

Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. and … Most small businesses and individuals generally want to pay monthly on their credit cards. Very small businesses often buy more like consumers than large enterprises.

Payment Features 299

Payment Features Scale SMB Churn 299

SaaStr

JANUARY 24, 2022

Quickly, though, your attention turns to initial traction, your first critical hires, and building out those early business functions. With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Your focus expands.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

SaaStr

JUNE 12, 2023

About Expensify Expensify is a payments superapp that helps individuals and businesses around the world simplify the way they manage money. Whether you own a small business, manage a team, or close the books for your clients, Expensify makes it easy so you have more time to focus on what really matters.

Payment Solutions 322

Payment Solutions Payment Features Travel Cloud 322

SaaStr

MARCH 24, 2022

BlueSnap helps businesses accept payments globally. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. Join these incredible companies to experience all the value of SaaStr! Totally unified. Zero reconciliation, from quote to revenue.

Payments 251

Payments Payment Services Payment Solutions SaaS Payments 251

FastSpring

OCTOBER 11, 2024

When you’re expanding your software business into new regions, industry benchmarking data can help you make better strategic decisions by answering important questions about business in the region. How can businesses best position their subscription products for success in the Asian market? or EU, or are they different?

Merchant Services 133

Merchant Services SaaS Payments Benchmarks Payment Features 133

SaaStr

FEBRUARY 15, 2024

Offering a suite of solutions dedicated to supporting multifaceted billing needs and revenue operations, I believe Metronome serves as the perfect scaling partner for innovative businesses and software companies.

Scale 288

Scale Software Review Payment Features AI 288

Intercom, Inc.

AUGUST 3, 2022

In July, newly released research from Harvard Business Review Analytic Service, sponsored by Intercom, revealed what we’ve all been thinking – customer engagement is the key to retention and loyalty. Juggle multiple email lists with granular subscription management.

Payment Features 203

Payment Features Subscription Communication Engagement 203

SaaStr

DECEMBER 4, 2023

Offering flexible payment terms increases the likelihood of closing the deal. If you don’t have flexible terms, you may have to wait while the business builds a feasible use case, or you may ultimately lose the deal. How can you justify flexible payment terms to your internal stakeholders? Define a good collection policy.

SaaS Payments 282

SaaS Payments Payment Services Payments Payment Features 282

Subscription Flow

OCTOBER 2, 2024

In simple terms, revenue leakage means that a business is unable to collect a 100% of its earned income. For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. Boasting revenue is the central goal for subscription-based businesses.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

USIO

AUGUST 26, 2024

SaaS Payment Solutions for Streamlined Business In today’s competitive business landscape, efficiency is key to staying ahead. One way to enhance efficiency is by implementing SaaS payment solutions. These solutions offer numerous benefits that can significantly streamline your business operations.

Payment Solutions 130

Payment Solutions SaaS Payments Payments Payment Services 130

Stax

JULY 9, 2024

It’s no question that the world has been digitally transformed — both in business and in life. Physical wallets are phasing out, left behind in favor of digital wallets and other digital payment options. The adoption of digital payment systems in the US has grown, with 78% of consumers using at least one type by the end of 2020.

Payment Methods 163

Payment Methods Payment Services Merchant Services Payment Solutions 163

SaaStr

NOVEMBER 1, 2024

Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. and … Very small businesses and individuals mostly want to pay monthly on their credit cards. But if you ask tiny businesses and individuals to pay for a whole year upfront, they will hesitate.

Payment Features 263

Payment Features SaaS Churn Pricing 263

SaaStr

MARCH 19, 2021

We’ve done a lot of fun sessions together with Smartsheet over the years at SaaStr but haven’t taken a deep dive into its business. This is an interesting contrast to Zoom, which has seen its monthly invoicing grow to 50% of it’s $4B+ in ARR. That’s a lot — 40% higher average deals.

Payment Features 334

Payment Features Enterprise Business Scaling 334

SaaStr

MARCH 3, 2021

So, the share of customers from Very Small Businesses — 10 or fewer employees — actually exploded from 20% to 37%: #4. 50% of customers pay or are invoiced monthly — and that’s up from 40% a year old. But … SMBs have grown even faster!! SMBs grew almost 5x in 1 year!! And a few bonus learnings: #6.

Payment Features 351

Payment Features Enterprise Scaling Revenue 351

SaaStr

MAY 22, 2022

Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie. Growing & Scaling SaaS Businesses from $1M to $500M in ARR with Intercom CEO Karen Peacock. The 5 things that kill startups after their seed rounds with Michael Seibel, CEO of Y Combinator. Co-Founder Lloyed Lobo.

Scale 304

Scale Sales Hiring Payment Features Marketing 304

FastSpring

OCTOBER 16, 2024

Foreign exchange rates, regulatory rules, payment systems, various bank accounts, establishing entities in different countries, and tax collection and remittance are just a few of the concerns you’ll need to stay on top of as your business expands into more countries and regions. Luckily, there is another, much simpler option.

Merchant Services 133

Merchant Services Payment Services Payment Methods Outsourcing Services 133

FastSpring

MARCH 8, 2024

After adopting FastSpring as their merchant of record, SocialBee even saw 2x year-over-year growth in monthly recurring revenue (MRR) after their first year with FastSpring. Our continued focus on developing and improving a great product , especially features and tools for subscription management to support SaaS businesses.

Merchant Services 134

Merchant Services Payments Payment Features Subscription 134

SaaStr

APRIL 20, 2020

It’s almost impossible to get anyone to buy any new business web services. The last thing anyone needs is another CRM, another invoicing app, another quoting tool, another recruiting app, etc. Never Quit If … You Have 10 Unaffiliated, Happy Paying Customers. And Aren’t Completely Out of Money.

Scale 358

Scale Payment Features Engineering Product Marketing 358

Intercom, Inc.

JUNE 22, 2022

Bots are transforming the way businesses support their customers. A flexible way to import and model your data in a way that makes sense for your business, giving you brand new flexibility and control over your data, resulting in better end-user experiences and more powerful capabilities for teammates using Intercom. Custom Objects.

SaaS Payments 218

SaaS Payments Payment Services Payment Features Payments 218

SaaStr

AUGUST 16, 2023

For small businesses? For very large businesses? Can you be 10x more “secure” than the competition? E.g., you don’t have to be 10x better than Salesforce in every way to build a $100m ARR businesses. Not just invoicing, but expense reports+invoicing. For finance? For procurement?

Payment Features 240

Payment Features Marketing Scale Finance 240