SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. So, let’s look at the state of subscription apps and how B2B SaaS can learn from it. Churn is much higher on consumer subscriptions, but you have higher expansion revenue.

Payment Features 301

Payment Features Subscription B2B Mobile 301

SaaStr

NOVEMBER 6, 2024

Revenue growth is up 21% overall, and subscription growth is up 33% — at almost $5 Billion in ARR. 50% of Users on Business “Side”, 50% Technical An interesting breakdown across their core products. But as you go more upmarket, and more enterprise, the business users become critical stakeholders and users, too.

Enterprise 290

Enterprise Pricing Cloud AI 290

Scytale

FEBRUARY 11, 2025

Did you know that the total value of losses due to fraudulent card payments worldwide – including both credit and debit cards – is expected to reach $43 billion by 2028? Thats an astronomical number, and businesses accepting card payments must take security seriously to avoid falling victim to fraud.

Payment Services 52

Payment Services Merchant Services Payment Features Payment Solutions 52

SaaStr

JUNE 19, 2024

Bitly CEO Toby Gabriner and CPO Kelsey Stevenson share the three secret ingredients that helped them when scaling to $100M ARR and what they could have done differently. Kelsey joined them as CPO, and they started experimenting with less expensive packages downmarket where customers could go online and set up a subscription.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

Blulogix

JANUARY 3, 2025

By Inga Broerman Preparing for Regulatory Changes in Subscription Management The subscription economy is thriving, with businesses worldwide adopting models that offer flexibility, scalability, and recurring revenue streams. impose strict requirements on how businesses handle customer data.

Payment Features 52

Payment Features Subscription Management compliance 52

Blulogix

DECEMBER 23, 2024

By Inga Broerman How Usage-Based Pricing is Transforming Subscription Billing The subscription economy is undergoing a transformation, driven by the rising popularity of usage-based pricing. The days of flat-rate subscriptions being the default option are gone. The chickens are coming home to roost for good in 2025.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

Blulogix

FEBRUARY 14, 2025

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Subscription models thrive on automation, accuracy, and data-driven decision-making and renewals should be no different.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

Blulogix

JANUARY 2, 2025

By Inga Broerman How Industry Consolidation is Reshaping Subscription Billing The subscription economy is on a path of rapid growth and transformation, projected to reach a $3 trillion valuation in 2024. For smaller and mid-sized businesses, this consolidation presents both challenges and opportunities.

Payment Features 52

Payment Features Payments Subscription Payment Solutions 52

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Send invoices and/or payment notifications. You can also: Create trials of any length.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Blulogix

DECEMBER 31, 2024

By Inga Broerman Scaling with Usage-Based Models: A Practical Guide to Metering The rise of usage-based pricing is revolutionizing the subscription economy. For businesses, these models present tremendous growth opportunities, but they also introduce operational challenges that require precision, agility, and advanced technology.

Payment Features 52

Payment Features Scaling AI Search Subscription 52

User Pilot

OCTOBER 19, 2024

In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. However, what satisfies customers differs from one business to another. What does customer satisfaction look like for SaaS businesses?

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

Clouded Judgement

MARCH 28, 2025

Starting and scaling a software company was really hard. Starting and scaling a software company was really hard. If you wanted to scale users and growth, you needed to scale a physical data infrastructure footprint. ” This used to be how companies scaled! ” This used to be how companies scaled!

Cloud 184

Cloud AI Scale Scaling 184

SaaStr

JANUARY 5, 2022

There’s no denying that renewals are the most important motion in SaaS and subscription. Improvements for a sales team and process are a ‘no finish line’ business. The post Reaccelerating Growth at Scale with Box’s CRO Mark Wayland (Podcast 514 + Video) appeared first on SaaStr. That work is never done. Key takeaways.

Scale 301

Scale Scaling Sales Hiring Software Review 301

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. This article is meant to help by providing two important factors to consider when choosing a recurring billing tool. Chargebee: Supports Complex Subscription Management.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

SaaStr

OCTOBER 5, 2022

Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment. As you look to scale your business and make your processes more efficient, it’s essential to foster a shared understanding of who your target customer is.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

Subscription Flow

JUNE 27, 2024

Quickbooks Payments is a popular feature offered by Intuit’s Quickbooks accounting software service. This feature allows businesses to accept credit and debit card payments from customers helping them manage their finances more efficiently. What are Quickbooks Payments?

Payment Services 98

Payment Services Merchant Services Payment Methods Payment Solutions 98

SaaStr

MARCH 3, 2021

So, the share of customers from Very Small Businesses — 10 or fewer employees — actually exploded from 20% to 37%: #4. This is a great challenge to the thinking that high NRR can’t scale, or will oscillate. That’s a huge change and closer to the patterns we see with the average SaaS company at scale.

Payment Features 350

Payment Features Enterprise Scaling Revenue 350

SaaStr

MAY 1, 2021

In scaling the cash-flow side of SaaS, there’s almost nothing more powerful than a nnual contracts combined with prepaid cash. Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. And as a result, even more chose monthly subscriptions.

Payment Features 293

Payment Features Scale SMB Churn 293

Blulogix

JANUARY 6, 2025

By Inga Broerman The 2025 Blueprint for Scalable Growth in the Subscription Economy The subscription economy is entering a pivotal year. Trends like usage-based pricing , complex provisioning , industry consolidation , and evolving regulatory landscapes are reshaping how businesses operate and thrive.

Payment Features 52

Payment Features Subscription AI Search compliance 52

Subscription Flow

MAY 16, 2024

A few important reasons why businesses flocked to CardPointe was because it simplified the payment process for their end consumer, it seamlessly integrated with other systems like accounting software, and offered solid security to the businesses to protect their end consumer’s payment details. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. The evolution of SaaS business. was pretty simplified, mostly made up of annual or monthly subscriptions. While annual/monthly subscriptions still exist, they are more complex than ever. Era 2, SaaS 2.0:

Scale 246

Scale Finance Sales Hiring Scaling 246

SaaStr

MAY 12, 2022

Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model. changes the key processes of your business.”. Five years in, CircleCI implemented a usage-based subscription model. Take the example of a gym.

Scale 261

Scale Payments SaaS Payments Payment Services 261

USIO

AUGUST 19, 2024

Simplify Subscription Payments with SaaS Solution Say goodbye to long, confusing, and costly payment processes. Say hello to efficiency and simplicity with advanced SaaS payment solutions for subscription services. Ready to transform your subscription payment processes?

Payment Solutions 130

Payment Solutions SaaS Payments Payment Services Payments 130

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. When you sell to a business, the buyer might be thinking about the needs of the company, of their team, and of themselvesso you might need three value propositions! 5: Know how “free” works in your business.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

SaaStr

MARCH 31, 2021

Even if a lot of the revenue isn’t truly recurring SaaS revenue. “We define ARR as annualized invoiced amounts per solution sku from subscription licenses and maintenance obligations assuming no increases or reductions in their subscriptions.” ” #5. Only 4 patents, but 129 patent applications.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

SaaStr

JANUARY 24, 2024

She was hired because they saw a bit of softening in new business growth, and she came to help diagnose what was going on and help scale the business. While it may seem smart when you have five or fewer salespeople to sell anything and everything between $3k and $100k, that won’t scale. How do you define your ICP?

Scale 273

Scale Sales Hiring Scaling Revenue 273

SaaStr

MAY 22, 2022

SaaStr 554: The Builders and Sellers Playbook: Proven Models that Help GTM and Product-led Teams Scale with CircleCI CEO Jim Rose. SaaStr 552: 5 Lessons on Building Your Sales Organization for Scale with Than Hancock, EVP of Sales @ Podium and Carlie Adams, Head of West Coast Sales @ Podium. Co-Founder Lloyed Lobo.

Scale 300

Scale Sales Hiring Payment Features Marketing 300

SaaStr

FEBRUARY 15, 2024

Offering a suite of solutions dedicated to supporting multifaceted billing needs and revenue operations, I believe Metronome serves as the perfect scaling partner for innovative businesses and software companies. What’s the #1 bit of advice you’d give to SaaS founders today?

Scale 284

Scale Software Review Payment Features AI 284

Blulogix

DECEMBER 27, 2024

By Inga Broerman Overcoming Revenue Leakage with Smarter Billing Practices Revenue leakage is one of the most insidious challenges subscription-based businesses face. In todays competitive subscription economy, addressing revenue leakage isnt optionalits critical for sustaining profitability and building trust with customers.

Payment Features 52

Payment Features Revenue Scale Operational efficiency. 52

Payrix

APRIL 10, 2025

By taking control of your payment processing, platforms focused on the trades industry can unlock new revenue streams and gain a competitive edge. Powering more profit for trade and field service platforms Trade and field service businesses, from HVAC to plumbing to electrical and landscaping, process a high volume of transactions every year.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

Intercom, Inc.

AUGUST 3, 2022

In July, newly released research from Harvard Business Review Analytic Service, sponsored by Intercom, revealed what we’ve all been thinking – customer engagement is the key to retention and loyalty. Targeted, personalized conversations at scale with Dynamic Content. Juggle multiple email lists with granular subscription management.

Payment Features 203

Payment Features Subscription Communication Engagement 203

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

SaaStr

APRIL 2, 2019

Karen Peacock, COO of Intercom, one of the fastest growing SaaS businesses of all time, has led businesses of all sizes through massive growth. Now over the next couple of days, you’re going to hear some great talks about the founding story, and about that initial business success. So let’s go ahead and jump in.

Scale 248

Scale Sales Hiring Scaling Strategy 248

SaaStr

JULY 20, 2024

Another thing Secureframe thinks about is making sure everyone understands the business equation. Work with Great Executive Recruiters ”The first time I saw an invoice for an executive search, I think I had a heart attack,” Shrav joked. Invest Early in Your Marketing When scaling the GTM engine, you want to invest early in marketing.

Sales Recruiting 299

Sales Recruiting Sales Hiring Scale Engineering 299

SaaStr

APRIL 20, 2020

It’s almost impossible to get anyone to buy any new business web services. The last thing anyone needs is another CRM, another invoicing app, another quoting tool, another recruiting app, etc. More here: From Initial Traction to Initial Scale (~$10M in ARR): The Hardest Phase. And Aren’t Completely Out of Money.

Scale 362

Scale Payment Features Engineering Product Marketing 362