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Dear SaaStr: What “Quotas” Should My VP of Customer Success and VP of Product Have?

SaaStr

For a VP of Customer Success (VPCS), their “quota” or ownership should revolve around two key metrics: Net Revenue Retention (NRR) and Gross Retention Rate (GRR). The VPCS should also own time-to-value (TTV) how quickly customers realize ROI from your product. In short: VPCS Quotas : NRR, GRR, TTV, and customer advocacy.

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What Has Your GPU Done For You Today?

Tom Tunguz

Today, buyers are more familiar & have security options : deploying AI on virtual private cloud architectures, tools to delete data from cloud AI vendors, dedicated security tools for AI, & a panoply of open source alternatives. What is my fancy GPU doing for the business? AI is expensive.

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You *know* your exec team desperately needs an offsite. We’ve got the easiest (and best, and cheapest) solution

SaaStr

5 Customer Marketing Strategies Guaranteed to Grow Your Business. How to Build a Network Effect Business and What this Means for Your Product Strategy. Karen Tang, VPCS @ Active Campaign. Toni Tiffany, VPCS @ Orum. With sessions like… How Top CMOs Drive Growth in the Age of the Self-Serve Buyer.

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Cloud Prem Architecture - The New Way of Serving the Enterprise with a Hub and Spoke Data Model

Tom Tunguz

Typically, the data resides in the customer’s cloud account. This cloud account has many names but no real moniker yet. Some call it a VPC for virtual private cloud. Others call it cloud prem, a contraction of cloud and on-prem(ises). Enterprises will move pieces of their business over.

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Best Cloud Web Hosting

Neil Patel

You need to spend your time focusing on your business rather than worrying about your website. Cloud web hosting could be the right choice for you. If you’re looking for a cost-effective hosting solution to grow with your business, cloud hosting could be the way to go. Scalability. Reliability and Security.

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Snowflake, CrowdStike and SumoLogic: “How to Leverage the Cloud Giants to Scale to 100 Million ARR and Beyond”

SaaStr

And what we found was there can be some friction from channel folks or other teams that maybe don’t understand what a cloud marketplace is and how it will disrupt or change the overall business. We thought we were going to get all these fabulous organic offers that just would come in self-service and be net new business for us.

Scale 259
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Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

CloudGeometry

First, SaaS is a business strategy, not a technology strategy. The challenge is to build common ground between business and architecture so as to translate business assumptions into critical technical solution inputs. Optimize cloud economics and drive Business Goals. So why put it on our shortlist?