SaaStr

FEBRUARY 1, 2025

They’re years behind where they need to be Here’s what’s scarier: Even foundation models like OpenAI and ChatGPT are telling users “don’t send us sensitive data.” ” “What’s your timeline for data retention in AI systems?” ” And most SaaS companies? Access Control 2.0

AI 268

AI Data Government ChatGPT 268

SaaStr

MARCH 18, 2025

They use AI for price discoverability and optimization, with a setup that drives annual retention. Examples like ChatGPT and Perplexity demonstrate how AI applications can be adopted through PLG strategies. Product-led growth (PLG) motion applies well to AI-powered products.

Technical Review 189

Technical Review Artificial Intelligence AI Marketplace as a Service 189

ChurnZero

MARCH 24, 2025

Whether this discrepancy points to budget cuts or misaligned strategies, its critical for a CS team to have the right technology for managing customers and building revenue through retention and expansion. 1: You notice your CRM holding your team back. 3: Your CS teams processes feel inconsistent or repetitive.

Technology 52

Technology Customer Success Scale ChatGPT 52

User Pilot

APRIL 6, 2023

In this article, we will explore: How to leverage AI tools for customer success and retention. Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. ChatGPT The most famous AI tool to date, ChatGPT has gained lots of attention because of its versatility.

Customer Success 98

Customer Success AI ChatGPT Management 98

User Pilot

AUGUST 27, 2024

Personalization : Personalizing the user journey increases customer satisfaction , retention, and revenue—it’s no longer optional. Multi-channel user engagement : Engaging with customers across multiple channels leads to higher retention and more opportunities to close deals, especially in long sales cycles.

Trends 104

Trends Technical Review Software Review Social Media 104

SmartKarrot

APRIL 17, 2023

Here are some of the best AI chatbots that are driving this revolution: ChatGPT: ChatGPT is a large language artificial intelligence model trained by OpenAI, based on the GPT-3.5 Retention and loyalty: Chatbots can enhance customer loyalty by providing a personalized experience and building a relationship with the customer.

Artificial Intelligence 10

Artificial Intelligence Communication Machine Learning Scale 10

Scytale

NOVEMBER 27, 2024

If this sounds familiar, don’t worry – we’re here to show you how to enhance your security compliance questionnaires to make sure you’re asking all the right questions. A healthcare vendor where HIPAA compliance is mandatory? So, let’s get started – one question at a time!

Technical Review 52

Technical Review compliance Healthcare Systems Review 52