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Announcing Intercom’s new AI features

Intercom, Inc.

The arrival of ChatGPT just eight weeks ago was a watershed moment. ChatGPT suffers from “hallucinations” – confidently providing incorrect information. ☞ Click here to join the beta waitlist for our AI features or receive AI news from Intercom. . Great stuff!”

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What SaaStr CEO and Founder Jason Lemkin Really Thinks About AI, Sales & Lead Gen In 2024

SaaStr

You’re not building a product or getting any new customers. AI doesn’t magically make every payroll or SOC2 product better, and hooking ChatGPT into an app doesn’t magically change the game. If you outsource your content to some crappy agency that recycles ChatGPT, your content marketing will fail. That’s very telling.

Scale 290
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An AI Deep Dive with Lightspeed and Typeface: Embracing the Potential, Addressing the Challenges

SaaStr

Alex Kayyal and Julie Kainz, Partners at Lightspeed, shared at SaaStr Annual a framework they developed around how to think about this new era of Artificial Intelligence in SaaS, what opportunities are out there for startups, and how to think about incumbents. CRM wasn’t a new category, but they were done on-premise.

AI 294
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How Enterprise Companies are Buying AI (or Not) with ContextualAI, Anthropic, Glean, and Unusual Ventures

SaaStr

Sure – the rise of ChatGPT has gone mainstream for consumers and smaller companies, but what about the big guys? Benjamin added, “I think a lot of people think about this new AI technology as something that’s gonna just come in and like work from day one. But actually, it turns out its still software.

AI 298
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The Emergence

Crafty CTO

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) When the jungle tears itself down and builds itself into something new. One of my CS professors was Roger Schank, who just passed away in January. There’s an applicable concept from James S.A. When the rules of the game change.

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Alarmed About AI?

Crafty CTO

John Gruber chimed in shortly after with a nice follow up, “ Bing, the Most Exciting Product in Tech ,” that calls out further commentary by New York Times columnist Kevin Roose.) Alarm over AI isn’t something new. Ray Kurweil ’s book, “ The Singularity is Near ,” was published in 2005.

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Of Moats and Moat Busters

Crafty CTO

Both Google, and comparative upstart OpenAI, had strategies based around closed models, proprietary datasets, and eight-to-nine figure training investments. Many of the new ideas are from ordinary people. Neither Databricks nor MosaicML used an outside investment bank on the deal. many of which build on each other.

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