Churn cloud efficiency Investment 
SaaStr
JULY 5, 2023
I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. But those accounts grow dramatically over time, and don’t really churn. Go long, invest long. MongoDB, too has gotten more efficient. Efficiency is a complicated metric.
SaaStr
JULY 24, 2023
Folks pulled usage down as much as they could to save money, although logo churn remained low. Are we near or past the lows in SaaS and Cloud buying patterns? This chart shows the awesome power of high NRR and how you have to invest in customers that scale with you over time. #3 But last quarter saw a bounce back. And it worked!
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