SaaStr

MAY 23, 2022

The Cloud is bigger than ever, CIOs are buying more than ever, and SaaS is still on a roll. Some of your churn you really can’t do anything about, but at least half the time, you can save the customer if you just show up or show up more often. Show up to your bigger deals in person much more often. Get on the road.

Sales Hiring 325

Sales Hiring Management Airlines Venture Capital 325

SaaStr

OCTOBER 31, 2023

Before Navan, there were different apps for managing expenses, events and meetings, payments, etc. So, he went online and found it for $199 a night and put it on his own credit card. Pushing Hard for CAC When Churn is Low During COVID, Navan lost $100M in revenue overnight. It was a Frankenstein for transient travelers.

Payment Solutions 288

Payment Solutions Payments Travel Scale 288

Stax

MARCH 15, 2025

Enter payment monetization. Having a strategy to monetize payments gives SaaS companies an additional revenue stream while enhancing the customer experience and reducing customer churn. But how exactly should a SaaS company monetize payments? What is Payment Monetization?

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. It streamlines your entire billing process from invoice generation to payment collection. To run a business is like trying to balance several stacked plates in your hands.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. We want to take you through the cloud journey over the last several years. Now, the cloud index fell along with it. If you go back to before 2014, what you see is the power of the cloud.

Sales Hiring 235

Sales Hiring Scale Payments Cloud 235

Chart Mogul

OCTOBER 17, 2024

Intruder provides ongoing monitoring to find security weaknesses in networks, websites, APIs, and cloud setups. They introduced more billing methods to support their customers, and reporting pains started to kick in. For example, we recently had several customers churn in quick succession, which triggered concerns internally.

Payment Solutions 52

Payment Solutions Payment Methods Payment Features Payments 52

User Pilot

NOVEMBER 14, 2024

By increasing the value provided to existing customers through different expansion tactics, companies can reduce churn and enhance customer lifetime value. For example, Zoom offers add-ons like audio conferencing, cloud storage, large meetings, or premium support. A personalized in-app prompt to upgrade created in Userpilot.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? Optimizely: A digital experience analytics platform focusing on A/B testing, experimentation, and personalization with advanced targeting capabilities. You’re in luck! Book a demo to learn more. Pricing is available upon request.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Take a traditional business, like a furniture store. Churn rate. Churn is the percentage of customers that end their subscriptions within a certain amount of time.

Scale 117

Scale Payment Services Payments SaaS Payments 117

How To Buy Saas

DECEMBER 20, 2024

Most SaaS businesses prefer to manage their accounting processes through cloud-based software solutions, but even for that you need to know the nitty-gritties of SaaS accounting. These metrics include monthly recurring revenue (MRR), customer acquisition cost, churn rate, customer lifetime value, etc.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Baremetrics

MARCH 30, 2021

Your business requires a fast and reliable tool for sending and receiving payments from clients. But with so many payment processing tools on the market, which one should you choose? Here's a list of six payment processing platforms for 2021. 1 Different B2B Payment Processing Tools 1. Payment-tracking.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

SaaStr

JUNE 16, 2020

I’m going to first talk about some of the insights that we’ve gotten from serving Salesforce Ventures portfolio companies, both in terms of what they’re seeing in the market and how bookings and churn and things like that are heading, but then also how they’re adjusting to this on their go to market strategies.

Sales Hiring 216

Sales Hiring Scale SaaS Payments Payment Services 216

Subscription Flow

JANUARY 1, 2024

This is because customers who shop online provide a wealth of information about their demographics and activities to ecommerce companies. This can be both an opportunity and a burden for ecommerce business owners. Read more: Commerce Subscription Trends & Predictions for 2024 Why you may need a CRM for ecommerce business?

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

Baremetrics

SEPTEMBER 10, 2021

A payment ledger is one of the basic tools of bookkeeping. It helps to record payments related to a specific purpose. A ledger allows you to record the item when it is conceived and then update it upon payment, which means you don’t forget about upcoming items or forget to follow through on the payment of previous items.

Payments 92

Payments Payment Services SaaS Payments Payment Methods 92

Totango

NOVEMBER 15, 2021

Customer relationship management apps let you store, manage and deploy data associated with customer relationships for purposes such as lead generation and sales pipeline management. File sharing apps make it easier to store files in the cloud, share files, and sync files between devices and users, especially large files.

Payment Solutions 117

Payment Solutions Payments Customer Success Payment Methods 117

The Angel VC

APRIL 24, 2015

I personally prefer MRR, but I can’t tell you why. I would therefore recommend to not use this metric and largely agree with the Bessemer Cloud Computing Law #2 which famously stated that “booking is for suckers”. Billings The term “billings” refers to the amount that you have invoiced and that is due for payment soon.

Payments 193

Payments SaaS Payments Metrics Revenue 193

yoursales

JANUARY 28, 2022

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. hyperise - Hyper Personalize your sales funnel and grow your sales conversions. vidREACH.io - Personal, Video-powered Email Outreach.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

FastSpring

MARCH 3, 2023

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Remitting sales tax (or VAT and GST) is rarely as simple as filling out a form and wiring a payment.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Stax

MARCH 6, 2024

Physical and eCommerce product subscription businesses are expected to make up 45% of the market’s value. In this article, we’ll unpack the complexities of recurring billing for businesses operating or transitioning to a recurring billing payment option. Consider this: Consumers are already conditioned to the subscription model.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Capsule CRM - The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management. Streak – CRM for Gmail.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. It is a complete cloud-based billing system that is both innovative and simple to use. All of these services are offered as a cloud-based SaaS plug-and-play solution. Table of Contents.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. SugarCRM – CRM Software & Online Customer Relationship Management. SimplyCRM – The CRM you will actually use.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Subscription Flow

FEBRUARY 27, 2024

These difficulties vary from increasing revenue streams (that, in return, require turning users who are free into paying customers), making sure that payments are made on time, strategically upselling users to premium tiers, and following up on late payments.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

Baremetrics

MARCH 30, 2021

Do they support the payment platform you desire? Baremetrics is an online subscription management tool designed for both organizations and individual brands that use a subscription billing system. It also allows one-time usage-based payment depending on how a company charges its customers. Is one of them better than the other?

Payment Solutions 105

Payment Solutions Payment Features Payments Payment Methods 105

Totango

NOVEMBER 15, 2021

Customer relationship management apps let you store, manage and deploy data associated with customer relationships for purposes such as lead generation and sales pipeline management. File sharing apps make it easier to store files in the cloud, share files, and sync files between devices and users, especially large files.

Payment Solutions 94

Payment Solutions Payments Customer Success Payment Methods 94

Chargify

AUGUST 17, 2020

As of late 2019, Amazon’s cloud services business, Amazon Web Services (AWS), accounts for about 71 percent of its parent company’s operating income and about 13 percent of the brand’s overall revenue. Put another way, cloud services are a huge part of Amazon’s 1,233 percent stock surge over the last decade. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Chart Mogul

AUGUST 2, 2019

Thanks to ChartMogul, Contacts+ is using their data to understand the behavior of their customers, cut churn in half, and boost retention. The Challenge: “It felt like we were flying in the clouds”. Imagine flying a plane through a dense cloud. Churn is one of the primary metrics that Contacts+ keeps a close eye on.

Churn 12

Churn Payments Payment Solutions Payment Methods 12

Baremetrics

MAY 20, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. 2 Baremetrics Want to Reduce Your Churn? 3 Planful 4 Prophix 5 idu-Concept 6 Oracle Planning Cloud 7 Vena 8 SAP Business Planning and Consolidation 9 PlaceCPM 10 Jirav 11 Float 12 How Baremetrics Can Help.

Payment Solutions 87

Payment Solutions Forecasting Payments SaaS Payments 87

Baremetrics

AUGUST 18, 2021

Invoicing is a sales process where a seller issues a commercial document to a buyer requesting payment. This document shows all products and services rendered, the payment owed, and the contact details of both the buyer and the seller. Invoicing can be done for both recurring and one-time payments. Try Baremetrics free.

Payment Features 83

Payment Features SaaS Payments Payment Methods Payments 83

SaaSOptics

MARCH 10, 2022

Utilizing ePay tools makes sending invoices and receiving customer their payments easy. Check out these CFO tools we recommend to manage online payments for a better customer experience. Getting paid on-time is just as important as how much money is coming in. We even wrote an entire blog about it here.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Baremetrics

SEPTEMBER 14, 2021

Cloud accessibility is a must have for most tech-savvy entrepreneurs. QuickBooks Online: QuickBooks is the all-inclusive automated accounting software package for small businesses. FreshBooks: FreshBooks is cloud-based accounting software for invoicing, bookkeeping, and payroll functions.

Payment Solutions 99

Payment Solutions Payment Features SaaS Payments Payment Services 99

Andreessen Horowitz

JUNE 3, 2024

And unlike sales, marketing is not dependent on painstakingly building a person-to-person relationship with the customer (although maybe this will become easier in a world of AI-powered sales development representatives). In this phase, we expect marketing to shift from a one-to-many model to a one-to-one hyper-personalized activity.

AI Search 121

AI Search AI Outsourcing Services Payment Solutions 121

Chart Mogul

AUGUST 2, 2019

Thanks to ChartMogul, Contacts+ is using their data to understand the behavior of their customers, cut churn in half, and boost retention. The Challenge: “It felt like we were flying in the clouds”. Imagine flying a plane through a dense cloud. Churn is one of the primary metrics that Contacts+ keeps a close eye on.

Churn 52

Churn Payments Payment Solutions Payment Methods 52