Stax

MAY 20, 2024

Revenue recognition for subscription businesses follows the principles outlined in ASC 606, involving steps such as identifying contracts, allocating transaction prices, and recognizing revenue over time. They must comply with all applicable laws and regulations surrounding pricing, cancellation policies, and refunds.

Payment Features 167

Payment Features Payments Payment Services SaaS Payments 167

Subscription Flow

DECEMBER 12, 2024

These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. Companies optimize their operations in such a way which reduces customer churn. Pricing Pricing is an integral part of practicing RGM.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

SaaStr

JANUARY 12, 2022

You just close more, and churn less, and upsell more, when you show up. 5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods. Few things are worse than churn-and-burn deals. They don’t show up in person.

CTO Hire 328

CTO Hire Sales Hiring New CTO CTO 328

FastSpring

APRIL 23, 2024

FastSpring includes global payment processing and recurring revenue management, of course, but the platform also takes care of the end-to-end checkout process, including optimization of your checkout flow, collecting and remitting sales tax and VAT, localization, fraud prevention, global compliance, and more. Reporting and pricing analytics.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

SaaStr

DECEMBER 7, 2020

So is churn. The biggest concern for service leaders is customer churn; and customer service is at the forefront to drive retention. Purchase a Splash Basic license before the year’s out, and we’ll take $500 the price tag. Vanta – Automated security and compliance, starting with SOC 2. Win a Theragun!

Scaling 191

Scaling compliance Churn Innovation 191

FastSpring

JANUARY 27, 2022

Each of the companies Jon worked with lowered churn by creating a better notification process, including a reminder about their renewal six weeks prior to the billing cycle. In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. Small things matter,” Jon added.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

User Pilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? In this piece, we’ll explore different pricing models and go over some brands that implemented these in real life. Hopefully, by the end of the article, you’ll have ideas on how to design a pricing strategy that contributes to product growth.

Pricing 104

Pricing Strategy SaaS Scale 104

FastSpring

DECEMBER 9, 2022

Without a MoR, your company will have to keep track of and ensure compliance with all local taxes and regulations in any country or region where you have customers. If something goes wrong with taxes, local compliance, chargebacks, authorization rates, etc., Alternatively, you can set a custom price for each currency.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

How To Buy Saas

DECEMBER 20, 2024

Manage Subscription Billing: Managing subscription billing models can be a challenging aspect for SaaS businesses as it involves keeping track of different pricing structures over different subscription periods for each customer. Churn Rate The customer churn rate is the percentage of customers you lose in a given month or year.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

Baremetrics

FEBRUARY 8, 2021

Keep reading to learn everything you need to know including features, pricing, reviews, and more! Stripe vs. 2Checkout: Features Stripe vs. 2Checkout: Pricing 2Checkout Pricing Stripe vs. 2Checkout: Reviews Stripe vs. 2Checkout: The Bottom Line Conclusion. Get deep insights into churn, LTV, MRR and more to grow your business.

Payment Methods 88

Payment Methods Technical Review Payment Services Systems Review 88

Blulogix

MARCH 27, 2025

With businesses adopting diverse pricing modelsranging from subscriptions to usage-based billinglegacy systems often struggle to keep up. AI enables businesses to offer: Dynamic Pricing Models AI-driven insights allow businesses to adjust pricing based on customer usage, demand, and market trends.

Payments 59

Payments AI Search Payment Services AI 59

SaaStr

JUNE 13, 2019

Net dollar retention, also called negative net churn, also called account expansion. That’s net of churn, how many customers have I lost, and the revenue associated with it, and the customers within that cohort that have actually expanded, or grown their spend with me? And really, that comes back to your price point.

Scale 254

Scale Sales Hiring SMB Payment Services 254

Baremetrics

MARCH 24, 2021

With a Baremetrics free trial , you can see how Baremetrics works in tandem with these services to help you reduce churn, increase retention, and build a better subscription-based business. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Payment Services 78

Payment Services Payment Features Systems Review Software Review 78

FastSpring

JANUARY 17, 2023

Legal compliance. Plus, FastSpring takes on the liability of transactions, which means we manage chargebacks, fraud prevention, gathering and remitting consumption tax, and legal compliance. Automate Payment Failure Handling and Reduce Churn. Automate Payment Failure Handling and Reduce Churn.

Payments 124

Payments Payment Features Payment Methods Payment Services 124

FastSpring

MARCH 3, 2023

free or paid trial and usage-based or fixed price subscriptions). Local Transaction and Indirect Tax Compliance Made Simple There are two main aspects of compliance when it comes to recurring transactions: Transaction compliance (i.e., Sales tax, VAT, and GST compliance (i.e., Manage active subscriptions (e.g.,

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142

Clouded Judgement

MARCH 22, 2024

At contract expiration these customers either renew (sign another contract with same annual value), expand (sign another contract with higher annual value), contract (sign another contract with lower annual value), or churn (stop being a customer and spend goes to zero). Buyers are also experimenting on vendors.

AI 190

AI Cloud Revenue Technical Advisors 190

User Pilot

MARCH 14, 2024

Looking for an effective churn analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!

Technical Review 52

Technical Review Software Review Churn Systems Review 52

FastSpring

DECEMBER 7, 2022

However, you’ll still be responsible for paying taxes, processing chargebacks, and for things like legal compliance, dunning, and more. If something goes wrong with taxes, local compliance, chargebacks, accounts not balancing, etc., This is a good place to start, but there are more ways to reduce churn due to failed payments.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

User Pilot

MARCH 11, 2024

Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!

Software Review 52

Software Review Churn Systems Review Technical Review 52

FastSpring

DECEMBER 12, 2022

Reduce involuntary churn with proactive dunning. Scale quickly with transparent flat-rate pricing. Additional fees and taxes are added but not clearly labeled so the customer doesn’t know why the price is different. FastSpring uses OANDA for exchange rates and we update prices four times per day.)

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

Valuize Consulting

APRIL 4, 2025

This insight allows you to: Measure profitability at the account and segment level Allocate resources based on value rather than assumption Fine-tune pricing and support strategies Identifying Hidden Inefficiencies: Are your CSMs bogged down with repetitive tasks? Are preventable issues consuming valuable time?

Scaling 52

Scaling Data Healthcare Cost optimization & reporting 52

FastSpring

JANUARY 10, 2023

In broad strokes, recurring billing consists of four steps: Setting up trials, recurring billing intervals, and pricing models. FastSpring is a comprehensive payment solution for all four areas of the billing lifecycle (Factor #1) : Custom trials, recurring billing intervals, and pricing models.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

FastSpring

JANUARY 31, 2023

Functionality and feature comparisons Payment Processing Calculating and remitting sales tax, VAT, and GST Checkout Subscription Management Reporting and Analytics Pricing Customer Reviews Note: Information in this article is true at the time of writing but is subject to change. Read the NotePlan case study here.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

FastSpring

JANUARY 9, 2023

A MoR also takes the lead on chargebacks, tax audits, legal compliance, and more. Finally, you’ll need to maintain a large team of tax and legal experts to maintain global compliance (because solutions like Stripe don’t help with any legalities). Taking the lead on legal compliance (including audits). Subscription Management.

Payment Methods 147

Payment Methods Payment Services Merchant Services Payment Features 147

Stax

MARCH 18, 2025

This is what SaaS applications call “user churn,” and it can affect their monthly recurring revenue (MRR) , as well as their annual recurring revenue (ARR). Churn rate. Churn is the percentage of customers that end their subscriptions within a certain amount of time. Customer lifetime value.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

MAY 20, 2024

Prepare for renewals with value adds to reduce churn. This turned out to be about as simple as setting up a new product SKU on their site that was marked as a subscription, outlining the attributes of the subscription (in their case, annual as opposed to monthly), and setting the price on the product. Correspondence automation.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

User Pilot

MAY 16, 2023

We also examine a few examples of how companies use value metrics in their pricing strategy. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop products. What is the value metric in a pricing strategy? Let’s dive in!

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

ProfitWell

SEPTEMBER 24, 2019

Every SaaS company might be different—but almost every single one makes the same mistake that puts the company in jeopardy: it doesn't understand its pricing. If your SaaS company doesn’t have a pricing strategy in place, you’re leaving huge revenues on the table. How is SaaS pricing different? Gain a competitive advantage.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

FastSpring

JANUARY 5, 2021

Global Compliance. Compliance. Specifically, you need to find a platform that manages compliance for: GDPR. Activations Cancelations Churn Rate Upgrades/Downgrades Upcoming rebills Lifetime Value. For example, can you split your product prices into multiple payments, giving customers more payment options?

Payment Methods 124

Payment Methods Payment Solutions Payment Services Payments 124

Tom Tunguz

OCTOBER 1, 2015

While the volume varies by price point - freemium companies may have thousands of early customers, while $100k+ ACV companies may only have a handful - positive usage patterns indicate strong customer pull. Box, New Relic and others have achieved 30% negative net churn/account expansion annually.

Sales Recruiting 100

Sales Recruiting Sales Hiring Social Media compliance 100

Stax

JUNE 18, 2024

A robust subscription management platform is essential to reducing admin and ensuring positive customer experiences that keep churn rates low. Key benefits of subscription management platforms include compliance with accounting standards, accurate revenue recognition, and reliable financial reporting.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

FastSpring

JULY 10, 2019

Will you have tiered pricing to accommodate a variety of users’ needs? You have to find a balance between the pricing of your product and the value your users get from it. How do I reduce churn? One of the most important indicators of success for subscription-based business models is churn rate.

Merchant Services 101

Merchant Services Payment Methods Payment Solutions Payment Services 101

Subscription Flow

OCTOBER 2, 2024

Dealing with the billing operations manually can also result in the inefficient management of revenue recognition and compliance procedures. Price Incentives Price incentives include coupons and discounts offered in order to attract new customers. Payment Declines Payment failures lead to inevitable customer churn.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Blulogix

MARCH 25, 2024

This post covers the challenges of financial process complexity and outlines strategies for streamlining these critical operations, ensuring accuracy, compliance, and customer satisfaction. As businesses strive to adapt to the evolving landscape of subscription services, the intricacy of financial operations increases.

Payment Services 94

Payment Services Payment Features Subscription B2B 94

Subscription Flow

MAY 30, 2024

3. Marketing software : say your subscription management tools have identified a few customers who are at the risk of churning away from your service, what this integrated marketing software can do is it can automatically be fed that data and then send out reminder emails or discount offers to help retain those customers.

Merchant Services 97

Merchant Services Payment Solutions Payment Services SaaS Payments 97

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Technical Review Scale 52