CloudGeometry
NOVEMBER 19, 2021
DevOps is a given in today’s software engineering world. Five or years ago, the writing was on the wall, and the DevOps Research Assessment project set out to quantify what separates leaders – the companies whose software is eating the world – from the laggards (who are now really struggling in the face of the pandemic).
SaaStr
JANUARY 20, 2022
You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard. We help SaaS companies proactively manage customer relationships, measure customer health, minimize churn and maximize revenue. Our clients love to use our solution. Every day, all day.
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Intercom, Inc.
APRIL 6, 2022
Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018. Customer experiences can have a domino effect across a business.
ChurnZero
OCTOBER 26, 2021
Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management. Overall SaaS Award – Development + DevOps Category Winners: InfluxData. ChurnZero helps subscription businesses fight customer churn. Overall SaaS Award – Commerce Category Winners: Chargify. HiringThing. Quantum Metric.
OPEXEngine
OCTOBER 5, 2021
In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). While there were some worries that the transition to the service subscription model would reduce software’s traditional stickiness, those concerns may have been overwrought.
Chart Mogul
JUNE 23, 2022
If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower. This is one of the tactics SaaS companies use to shore up churn. Trust us, we did it recently and you can read more about our migration here.
CustomerSuccessBox
FEBRUARY 28, 2022
With this model for some reason people churn out and that’s when businesses are more likely to see a net retention rate in SaaSthat is less than 100%. Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR.
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