SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. One is your churn. SaaS businesses have churn. Churn, think we’re all familiar with what churn is. We talked about churn. MRR, obviously.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Point Nine Land

MAY 22, 2020

Businesses, on the other hand, are stuck in the dark ages, often relying on the phone, email, fax and even pen and paper when it comes to ordering goods or services. Whilst consumer-facing marketplaces have become an essential part of our daily lives, business-to-business marketplaces are only just beginning to emerge.

Marketplace as a Service 83

Marketplace as a Service B2B Payments SaaS Payments 83

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. The agency can pay the designer and the printing company at the same time, all within the same circular payment loop.

Payment Services 105

Payment Services Payment Solutions Payments Payment Methods 105

Baremetrics

MARCH 30, 2021

If you are looking for the right billing and invoicing solution for your business, Zuora and Chargebee should be at the top of your list. Do they support the payment platform you desire? Do any of them have what you want in a subscription management service? Just like Chargebee, it is web-based and offers 24-7 customer service.

Payment Solutions 105

Payment Solutions Payment Features Payments Payment Methods 105

Intercom, Inc.

OCTOBER 16, 2019

“Think of pricing along a continuum with self-service pricing at one end and enterprise at the other” As you scale and evolve your business, there are a few key questions to ask as you determine your pricing strategy: Do you anchor off competitors (if any exist) or substitutes? Entry level application (<$5,000 p.a.).

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaStr

JUNE 16, 2020

I’m going to first talk about some of the insights that we’ve gotten from serving Salesforce Ventures portfolio companies, both in terms of what they’re seeing in the market and how bookings and churn and things like that are heading, but then also how they’re adjusting to this on their go to market strategies.

Sales Hiring 210

Sales Hiring Scale SaaS Payments Payment Services 210

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

Baremetrics

OCTOBER 24, 2021

Stripe is indispensable for the average online business, providing the many different tools, reports, and customizations that power online payment processing, but it isn’t without limitations. Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Of course, this is Stripe.

Payment Services 97

Payment Services Payment Features Payment Methods Payments 97

Baremetrics

OCTOBER 9, 2021

While Stripe is indispensable for the average online business, providing many different tools, reports, and customizations that power online payment processing , when it comes to finding the billing history for Stripe customers, things are needlessly complicated. Stripe is a fully integrated suite of payment products. What is Stripe?

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Some solutions, like Slack or Microsoft, are useful for any kind of business. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

yoursales

JANUARY 28, 2022

Do you know of software, which belongs on this list? With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. bao solutions - Digital conversation support for your sales success. Shield App - Real-time LinkedIn Analytics. Work with anyone, anywhere, now.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Baremetrics

AUGUST 24, 2021

How can we do this in line with the payment system we use, like Stripe ? Integrate Subscription Management Software: 3. Pick an efficient online payment system: Monitoring MRR Increases From Upgraded Subscriptions Monitoring MRR Increases with Baremetrics. Table of Contents. Changing the Price 2.

Subscription 97

Subscription Payment Features Software Review Payments 97

Blulogix

DECEMBER 13, 2024

For Managed Service Providers (MSPs) , real-time analytics is a game-changer when it comes to understanding customer behavior, improving service offerings, and driving business growth. Traditional billing systems, which often provide limited insights into customer activity, are no longer sufficient in a highly competitive marketplace.

Payments 97

Payments Payment Services Marketplace as a Service Payment Solutions 97

Chargify

SEPTEMBER 3, 2019

At first glance, your choice of billing and subscription software might not seem super important. Many SaaS entrepreneurs don’t spend much time considering which billing software will fit their needs for the long-term. At first glance, it might seem like SaaS companies have similar billing needs as other subscription services.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73

OPEXEngine

MAY 18, 2021

SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace. When calculating this metric, it is important to only use contracted recurring revenue and not one-time payments from services or any other one-time payment. .

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Baremetrics

AUGUST 6, 2021

This is usually accomplished with the double-entry system of accounting discussed below. They told me bluntly that my “system” of bookkeeping would result in a denial of my bank loan in the short term and the potential for tax trouble in the long term. Revenue is the money collected from selling your goods and services.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Business 105

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

User Pilot

MAY 23, 2023

Next, proactively tackling areas of friction to drive down the churn rate. How do you actually go about implementing AI within your app? Low customer churn Some churn is inevitable, but let it get out of control, and pretty soon you won’t have a product to manage. AI can help you slash potential churn rates.

Artificial Intelligence 98

Artificial Intelligence AI SaaS Payments Payment Solutions 98

Baremetrics

OCTOBER 19, 2021

Finding hidden patterns in your sales, seeing the growth potential, and knowing which service is poised to be the star of your marketplace can all be done through using Baremetrics. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Table of Contents.

Payments 98

Payments Payment Methods Payment Services Payment Solutions 98

ProfitWell

APRIL 1, 2020

White-labeling services for SaaS products have become very popular over the past decade. The company selling the white-label software will place their logo and trademarks on it, but the software’s IP is owned by another business. Social media management software. SEO and SEM management software.

Payment Solutions 59

Payment Solutions SaaS Payments Payments Payment Services 59

Baremetrics

APRIL 26, 2021

Stripe is one of the biggest names in the payment processor business. Adyen, a Dutch payment company dating back to 2006, also has its fair share of the market. Of course, these two solutions, while popular, don't necessarily meet the needs of every business. Try Baremetrics free. Table of Contents. Why Baremetrics?

Payment Services 59

Payment Services Merchant Services Payment Methods Payments 59

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. One of the most important changes sparked by the subscription economy, and the move to software as a service, has been the shift from customer support to customer success.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

Mucker Capital

NOVEMBER 5, 2018

If you’re thinking about launching a Software-as-a-Service (SaaS) company, there are two different ways to approach the market. Horizontal SaaS: These companies aim to create a product that services a specific type of employee, function or division across all industries. So what’s behind this resiliency?

SaaS Payments 49

SaaS Payments Outsourcing Services Payment Services Payments 49

Software Platform Consulting

MAY 6, 2019

There are also great resources for metrics specific to marketplaces (see here ). Invoicing and payment (e.g., Enterprise versions of Upwork or other labor marketplaces. This means I’m not going to cover common metrics such as GMV/GSV, Take Rate, Churn, NPS, Rule of 40, etc.) see here , here and here.) Order to Cash (e.g.,

Payments 60

Payments Enterprise SaaS Payments Metrics 60

Baremetrics

SEPTEMBER 22, 2021

It is the dissection of the entire service to determine the likely cost behind each portion to come up with an estimate of a vendor’s cost structure. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. Cost analysis is a companion term.

Pricing 83

Pricing SaaS Payments Payments Payment Methods 83

Casey Accidental

FEBRUARY 20, 2018

My role as an advisor to Greylock’s portfolio companies allows me to work with many different types of businesses: consumer social, marketplaces, SaaS, etc. It should actually be the guiding light for most subscription software businesses. Decreasing Churn Is Long Term More Important Than Maximizing Conversion.

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

ChurnZero

DECEMBER 14, 2023

A double-booking problem emerges Named for a character role in the Netflix series, Game of Thrones , Squire set out to be a reservation system for barbershops: “Open Table for barbers”, as some have put it. In a sense, it was originally more like a lead generation service, or marketplace for barbershops. But it didn’t go well.

Payment Solutions 52

Payment Solutions SaaS Payments Payment Methods Scale 52

Subscription Flow

JANUARY 1, 2024

Would you not want an all-solution software that would not only aid you in this process, but perhaps also take this entire burden off your shoulders so that you could focus on other tasks (such as focusing on the development and growth of your e-commerce business)?

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52

ProfitWell

MARCH 11, 2020

But as cost containment becomes a priority for businesses looking to thrive in the modern digitally-transformed marketplace, keeping existing customers happy and loyal is now a primary concern. the percentage of customers who continue to use and resubscribe to your service over time) is your golden ticket to profits. MRR Delinquent.

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

Blulogix

FEBRUARY 16, 2024

Proactive Engagement: Automated systems can identify key customer milestones or behaviors that signal an opportunity for engagement, such as usage patterns that suggest a customer is ready to upgrade or might be at risk of churning. Identify critical touchpoints where automation can enhance the experience or streamline processes.

Payments 52

Payments Payment Services Revenue Payment Facilitation 52

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Businesses charge a customer every month or year for use of a product or service. Licensing involves renting goods or services to other businesses.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

OpenView Labs

FEBRUARY 11, 2021

” It’s natural to go to payments per user or even user logins, but they rarely indicate user engagement. Creating a marketplace does just that. Here’s how it works: Your terms of service (ToS) states a date after which whatever unused product the customer has purchased expires. Not always. It also requires vigilance.

Scale 52

Scale Payment Methods Payment Services Wireless 52

SaaStr

AUGUST 6, 2019

We have a background doing software and standards for trade, and we thought that there’s a massive opportunity in this space. It is if you took LinkedIn, combined it with the app platform from Salesforce, and looked at the domain, which is supply chains. Third parties are developing apps for our platform.

Payment Solutions 179

Payment Solutions Payments Outsourcing Services SaaS Payments 179

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Here in Silicon Valley you have Google, and Facebook, and a ton of other massive organizations that are just churning out people who then go on to found other startups.

Scale 223

Scale Sales Recruiting Scaling SaaS Payments 223

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general. You might sell it through Facebook marketplace.

SaaS Payments 293

SaaS Payments Scale Payment Services Payment Solutions 293

OpenView Labs

NOVEMBER 30, 2021

Start by tackling churn since expansion only takes you so far if you’re trying to expand fewer and fewer customers. Pro-tip: churn isn’t just a customer success problem; it’s a business-wide responsibility that requires contributions from each function. . Recommended resource: Let’s Stop Calling Churn a Customer Success problem.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Intercom, Inc.

JANUARY 23, 2020

Take HubSpot, for example: over the last five years, they’ve grown their app marketplace from 40 to 350 integrations. In the company’s early days, the team prioritized building integrations and doing co-marketing with big payment processors and subscription billing platforms. Today they boast more than 20 integrations.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183