Baremetrics

MAY 4, 2020

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. However, there’s another type of churn that gets overlooked. I’m talking about involuntary churn. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Putting prices online seems to be a SaaS entrepreneur’s worst nightmare.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Baremetrics

MARCH 16, 2021

Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. With this popularization of blockchain came an influx of new users that caused infrastructure issues for websites interacting with the Ethereum blockchain. Reduce failed payments. QuikNode has customers all over the world.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. The volume of transactions was low enough that they could get by using database queries to calculate their MRR, churn, and even to perform some cohort analysis. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Common issues of the billing bottleneck include: Not having correct billing in place when new products launch. Unnecessary revenue leakage occurs through failed and delinquent payments.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51